Audio; Microsoft Lync 2010 - Polycom CX700 User Manual

Audio

Symptom
There is no audio on the
Polycom CX700 handset
earpiece.
There is no audio on the
headset.

Microsoft Lync 2010

Symptom
The Microsoft Lync 2010 client is
not working properly.
Problem
Your Microsoft Lync 2010 Server
account may not be configured
correctly.
The headset is not properly
connected or turned on. Volume
may be set too low.
Problem
There may be problems with the
Microsoft Lync 2010 client
software or with Microsoft Lync
2010.
Troubleshooting Your Phone
Corrective Action
Contact your system administrator to
ensure your account is configured in
Enterprise Voice mode.
Ensure that the headset is properly
connected. Ensure that the headset
amplifier (if required for your headset) is
turned on and/or the volume is correctly
adjusted). Verify that the phone is logged
in and registered with Microsoft Lync 2010
Server.
Corrective Action
Contact your system administrator to
ensure your account is configured
properly and that your Microsoft Lync
2010 client software and the Microsoft
Lync 2010 software are properly installed
and configured.
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