Power And Startup - Polycom CX700 User Manual

User Guide for the Polycom CX700 IP Phone

Power and Startup

Symptom
There are power issues.
The Polycom CX 700 IP phone
appears to be fine, but there is
no interaction between the
handset and the Microsoft Lync
2010 client.
4 - 2
Problem
The Polycom CX700 IP phone
has no power.
There may be problems with the
Microsoft Lync 2010 Server
software.
Corrective Action
Do one of the following steps:
• Verify that no lights appear on the unit
when it is powered up.
• If using PoE, verify that PoE is present
on that port. Ask your system
administrator to check the appropriate
LED or readout or port at the hub.
• If using PoE, verify that the network
cable is plugged into the correct port
on the Polycom CX700 IP phone.
• If using AC power, check if the phone
is properly plugged into a functional
AC outlet.
• If using AC power, make sure that the
phone isn't plugged into a plug
controlled by a light switch that is off.
• If plugged into a power strip, try
plugging directly into a wall outlet
instead.
• If using AC power, try the phone in
another room where the electricity is
known to be working on a particular
outlet.
Contact your system administrator to
ensure your account is configured
properly and that the Microsoft Lync 2010
Server software is properly installed and
configured.