Table Of Contents - VeriFone VX-670 series User Manual

The information contained in this document is subject to change without notice. Although
VeriFone has attempted to ensure the accuracy of the contents of this document, this
document may include errors or omissions.
VeriFone and the VeriFone logo are registered trademarks of VeriFone. Other brand names or
trademarks associated with VeriFone's products and services are trademarks of VeriFone Inc.
All other brand names and trademarks appearing in this manual are the property of their
respective holders.

Table of Contents

1 Introduction - Vx-670 terminals..................................................................................4
Terminal Features.....................................................................................................4
2 Using Your Terminal .....................................................................................................5
Transaction Types.....................................................................................................5
Card Acceptance .....................................................................................................5
3 Training Mode...............................................................................................................6
Chip and PIN Training Transaction............................................................................7
Financial Transactions ..........................................................................................................9
Sale - Swiped ..........................................................................................................9
Referral..................................................................................................................10
Keyed (CNP) Transactions ......................................................................................12
CNP Acceptance Recommendations ......................................................................14
Sale with Cashback ...............................................................................................15
Refund Transaction ................................................................................................17
Chip and PIN Transactions .....................................................................................18
Sale .......................................................................................................................19
Refund ..................................................................................................................20
Incorrect PIN ..........................................................................................................21
Sales and Gratuity (Tips) ........................................................................................22
X and Z Reports.....................................................................................................24
X and Z Reports Explained .....................................................................................26
Reconciliation Report.............................................................................................27
Reconciliation Report Explained .............................................................................29
General Troubleshooting Guidelines.......................................................................30
Specific Troubleshooting Guidelines .......................................................................31
Diagnostic Codes...................................................................................................32
VeriFone Apacs 40 User Guide 3