Cnp Acceptance Recommendations - VeriFone VX-670 series User Manual

Customer Not Present Acceptance Recommendations
Displayed Comments
CSC - matched All match
Postcode - matched
Address - matched
CSC – not checked Data not checked
Postcode - not checked
Address - not checked
CSC – not checked Address match only
Postcode - matched
Address - matched
CSC – not checked No data matches
Postcode - matched
Address - not checked
CSC – not checked No data matches
Postcode - not matched
Address - matched
CSC – not checked No data matches
Postcode - not matched
Address - not matched
CSC – matched Security code
Postcode - not checked match only
Address - not checked
CSC – matched Security code
Postcode - not checked match only
Address - not checked
14
Actions
As long as you have been given an authorisation code, and you are
satisfied that the transaction is genuine, unless there are other
suspicious circumstances that concern you, you are likely to want to go
ahead with the transaction. However as with all CNP transactions,
payment is not guaranteed and you bear the risk if the transaction is
disputed at a later date.
This could be because the card-issuing bank doesn't support either of
the services, or their system is down. If this happens then you will have
to make a decision based on information you have, as you do now. We
would recommend you make further checks before going ahead with
the sale.
There is a possibility that this is a fraudulent transaction. However it
could be that the cardholder has given you an incorrect CSC number by
mistake. It could also be that a member of staff has noted down the
number incorrectly. Therefore, before taking any further action, you may
want to verify the CSC again with the cardholder.
There is a possibility that this is a fraudulent transaction. Further
enquiries with the cardholder should be made. It could be that the
member of staff has noted down the details incorrectly.
There is a possibility that this is a fraudulent transaction. Further
enquiries with the cardholder should be made. It could be that the
member of staff has noted down the details incorrectly.
There is a possibility that this is a fraudulent transaction. Further
enquiries with the cardholder should be made. It could be that the
member of staff has noted down the details incorrectly.
The address given must match the address recorded by the card-issuing
bank, so in this case there is a possibility that the transaction is
fraudulent. However, it could be possible that the cardholder has
changed address without notifying the card issuing bank or the card
issuer does not support AVS. Another possibility is that the member of
staff may have noted the details incorrectly. Therefore you would
probably want to verify the address again with the cardholder.
The address given must match the address recorded by the card-issuing
bank, so in this case there is a possibility that the transaction is
fraudulent. However, it could be possible that the cardholder has
changed address without notifying the card issuing bank or the card
issuer does not support AVS. Another possibility is that the member of
staff may have noted the details incorrectly. Therefore you would
probably want to verify the address again with the cardholder.
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