Referral - VeriFone VX-670 series User Manual

Referred (Referral) Transactions
A Referred Transaction is where the terminal has been unable to obtain Authorisation from
the Host (bank) and is now requesting for an Authorisation Code to be obtained manually
over the phone. This process applies to Swiped and Chip with Signature transactions.
Press F0 to select Sale
2/2/6 Sale
Refund
Reports
Services
Reversal
Duplicate
Swipe the card with the magnetic stripe facing inwards.
Sale
Insert Swipe
Or Enter
Account #
The terminal is now requesting for the CSC (Card Security Code) to be
entered. This is a 3 digit number located on the back of the card on the
Maestro
right hand side of the signature strip.
Enter CSC
Code
Key in the value of the transaction and press the ENTER key
If a mistake is made press the yellow back space key to
amount and try again.
Maestro Sale
Acct #
1234567890
Amount £0.00
The terminal will now communicate with the Host system and then
request that you call the Card Clearing Centre to obtain a manual
Meastro
authorisation.
Please wait
The operator you speak to will require your merchant number.
Call 0148...
Select F2 if you have successfully obtained the Authorisation Code. If
no Authorisation was possible select F3 and the transaction will be
Declined.
Maestro
1234567890
Amt. £10
Authorised
Declined
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