VeriFone VX670 Quick Reference Manual

4) Refunds (Credit)
Use this process to produce a refund to the customer. Use the refund
process when:
 The customer returns purchased goods.
 You want to reverse an incorrect sale, but the terminal has
been balanced since the incorrect sale.
1 2 3
DATE TIME REFUND REFUND
PURCHASE
ENTER CLERK ID/
REFUND
SERVER ID:
AMOUNT: $0.00 (optional)
SETTLEMENT
CORRECTION
Enter the amount Enter the Clerk/
using the keypad. Server ID number
Press the green OK and press the green
key. OK key.
Press F2 for
REFUND.
4 5 6
REFUND REFUND YES REFUND
TOTAL: $0.01 NO
TOTAL: $0.00
SWIPE INSERT OR TOTAL: $0.01
ENTER ACCT#: APPROVED
If the card is a CHIP Confirm the amount The screen will
card, pass the termi- by pressing F0 for display status
nal to the cardholder YES. If the amount and a merchant
to insert his/her is incorrect, press F1 receipt will print.
card, confirm the for NO to decline
amount and enter the amount and
the PIN. If it is not a stop the transaction.
CHIP card, you will
swipe the magnetic
stripe or key enter
the card number.
7
REFUND
TEAR RECEIPT
PRESS ENTER KEY
Tear the Merchant
copy receipt off
and then press the
Green OK key to
print the customer
copy.
5) Reprint Receipts
Use this process to reprint transactions made since the last balance.
1 2 3
REPRINT REPRINT ANY
DATE TIME
PURCHASE RECEIPT
LAST RECEIPT
REFUND
INVOICE NUMBER:
ANY RECEIPT
SETTLEMENT
CORRECTION
Press F1 to print the Enter the invoice
last receipt or press number for the
F2 to print any other transaction you
transaction in the would like to reprint
Press the 3rd purple
open batch. and press the green
key from the left to
OK key.
access the Reprint
Feature.
NOTE: To change paper, lift paper cover on back of terminal, insert
new paper roll (paper coming from under the roll) and close cover.
6) Reports and Balancing
This will process all sales and credits that have been entered since the
last time the terminal was balanced. It will ensure that any charges/
credits are applied to the customer's card and that any funds due to
you are sent to your account. As part of the balance process, you
should print a Totals or Detail report to confirm your batch totals. You
must ensure that you balance daily in order to receive timely deposit
of your funds.
1 2 3
DATE TIME REPORTS TOTAL REPORTS
PURCHASE
TOTAL REPORTS
REFUND
DETAIL REPORTS
SERVER REPORTS CALCULATING...
SETTLEMENT
CORRECTION
Select the report The selected report
you wish to run by will print. Additional
pressing F1, F2 or prompts may appear
F3, or press the for options,
Press the 4th purple
first purple key depending on the
key from the left to
(arrow key) to move report that is
open the Reports
through additional selected.
.
Menu
reports.
4 5 6
SETTLEMENT SETTLEMENT
DATE TIME
PURCHASE
REFUND
TOTAL: $0.00 TOTAL: $0.00
SETTLEMENT
CORRECTION
Enter the total of The batch will
the batch from your settle and the
Totals or Detail current batch is
reporting and press then deleted from
Press F4 for SET-
OK. the terminal.
TLEMENT - a Totals
report will print.
If you require assistance with your point-of-sale
terminal, please refer to your Merchant Services
Operating Guidelines for your appropriate POS
Technical Help Desk contact information.
MY MID:
MY TID:
MY Help Desk PH#
firstdata.com
© 2011 First Data Corporation. All rights reserved. All trademarks, service
marks and trade names referenced in this material are the property of their
respective owners.
709 QRG-FDVX670W
VeriFone
VX670
Wi-Fi
Quick Reference Guide
2
5
1 - Function Keys
2 - Arrow, Pre-Auth, Reprint
& Reports Keys
3 - Magnetic Card Reader
4 - Chip Card Reader
5 - KeyPad for Data and PIN Entry
1
3
4