Troubleshooting - GE DASH 3000 V5 Quick Reference Manual

Troubleshooting

When troubleshooting problems, ALWAYS rule out that the easiest solution is NOT the cause of the problem.
Reattempt connectincting the Dash Monitor to the Dash Port 2.
Verify the power, network, display, and auxiliary device cables are securely connected to the equipment.
Verify the network, display, and auxiliary device cables are inserted into the correct equipment connectors. (See Back View card).
Verify the docking station's security lever is in the far left position when a monitor is connected to the docking station.
(See "Establish the Monitor's AC and Communication Links).
PROBLEM
The docking station's amber-colored
communication indicator IS flashing.
The docking station's communication
indicator IS NOT illuminated.
The monitor IS NOT communicating with the
Unity Network.
The docking station's green-colored
communication indicator IS illuminated.
CAUSE
The monitor does not support the remote
display and auxiliary two communication
links.
The Dash 2000 monitor does not have the
communication PCB required to interface
with the docking station.
The network cable is damaged.
!
SOLUTION
Use a monitor that is fully compatible with the
docking station.
Use the Dash 2000 monitor that has the
communication PCB installed.
1. Disconnect the network cable from the
docking station.
2. Remove the monitor from the docking station
and connect the network cable to the monitor.
3. If the monitor cannot view a remote bed from
the network, replace the network cable.
4. If the monitor can view a remote bed from the
network, contact GE Service.
Refer to Operators Manual for Any Specific Questions.
For Customer Support or Clinical Helpline,
Call: 1-800-558-7044.
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