Refund With Gratuity; Present/Insert/Swipe The Customer's Card Or Press - Ingenico Move/3500 Manual

Refund with Gratuity

If your terminal is configured for gratuities the 'Refund' transaction flow is as
follows after you select 'Refund' from the transaction menu as described
previously in this manual:
Page 35
Press to submit
amount.
Press to change one
digit at time or press
to clear the entire
amount and enter the
correct amount.
Present/Insert/Swipe
the customer's card or
press to cancel the
transaction.
The terminal will check
the customer's card.
Type in your
'Supervisor Code' and
press .
Press or to
correct mistakes.
Move/3500 User Guide
Press if transaction
had a 'Gratuity' added
or press if no
'Gratuity' was added or
press to cancel
transaction.
Type in gratuity amount
and then press
confirm amount.
Press or to
correct mistakes. Press
again to cancel the
transaction.
Terminal will go for
authorisation and will
display the response
from the acquirer.
The terminal will print a
merchant receipt.
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