Call Forward Configuration - Mitel 6920 User Manual

DND in Phone Mode (Default)
1. From the Home screen, press the DND softkey to toggle DND on or off for all accounts on the
phone.
Note: Enabling DND in Phone mode toggles all accounts on the phone to DND on.
DND in Custom Mode
1. From the Home screen, press the DND softkey.
The screen displays a list of the accounts on the phone and allows you to enable/disable a
specific account or all accounts.
2. Use the up and down navigation keys to scroll through the accounts and press the select button
to enable DND for the selected account.
Note: Press the All On or All Off softkeys to quickly enable or disable DND for all
accounts.
3. Press the Save softkey to save your changes.

Call Forward Configuration

Call Forward on the IP phone allows incoming calls to be forwarded to another destination.
On the 6920, you can set Call Forward on the phone-side for a specific account or for all accounts
on the phone. You can set a Call Forward mode using the Mitel Web UI at the path, Basic Settings
> Preferences > General > Call Forward Key Mode: Account (default), Phone, and Custom. Call
Forward behaves according to the mode you set.
You can configure Call Forward using the Mitel Web UI at the path, Basic Settings > Account
Configuration, or you can configure Call Forward using the IP phone UI at the path, Options > Call
Forward.
Using the Mitel Web UI at the path, Operation > Softkeys and XML, you can also configure a Call
Forward key for the phone (or for an expansion module) to use as a shortcut for accessing the Call
Forward menu on the phone.
The following describes the behavior for each Call Forward mode.
Managing Calls
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