HP XP7 User Manual page 206

Problems
A failure occurs to the application for
monitoring the volumes installed in a host.
When the host computer tries to access the
port, error occurs and the host cannot access
the port.
When you are operating Remote Web
Console, a timeout occurs frequently.
THP V-VOL capacity cannot be increased.
206 Troubleshooting
Causes and Solutions
Solutions:
Confirm that the pool usage is 0 after the THP V-VOLs are deleted,
then you can delete the pool.
Ask HP technical support to solve the problem.
Causes:
Free space of the pool is insufficient.
Some areas in the storage system are blocked.
Solutions:
Check the free space of the pool and increase the capacity of the
pool. See "Increasing pool capacity" (page
Perform the operation to reclaim zero pages in order to release pages
in which zero data are stored. See
V-VOL" (page 153).
Ask HP technical support to solve the problem.
Causes:
Free space of the pool is insufficient.
Some areas in the storage system are blocked.
Solutions:
Check the free space of the pool and increase the capacity of the
pool. See "Increasing pool capacity" (page
Perform the operation to reclaim zero pages in order to release pages
in which zero data are stored. See
V-VOL" (page 153).
Ask HP technical support to solve the problem.
Causes:
The load on the Remote Web Console computer is too heavy, so that
it cannot respond to the SVP.
The period of time until when time-out occurs is set too short.
Solutions:
Wait for a while, then try the operation again.
Verify the setting of the environment parameter of Remote Web
Console RMI time-out period. For information about how to set the
RMI time-out period, see the HP XP7 Remote Web Console User
Guide.
See "Troubleshooting provisioning while using RAID Manager" (page
209) and identify the cause.
Solutions:
After refreshing the display, confirm whether the processing for
increasing THP V-VOL capacity meets conditions described in
"Requirements for increasing THP V-VOL capacity" (page
Retry the operation after 10 minutes or so.
Ask HP technical support to solve the problem.
146)).
"About releasing pages in a THP
146).
"About releasing pages in a THP
66).