Shared Call Appearance (Sca) Call Bridging - Mitel 6930 User Manual

Mitel 6930 SIP Phone User Guide
You can enter up to 5 listening multicast addresses.
If this field is blank, the paging listening capability is disabled on the phone.
Notes:
1. Recipient of a paging call can set a global DND to ignore any incoming pages.
2. For incoming paging, the phone uses the Intercom configuration settings. The
incoming page is dependent on the Allow Barge In parameter setting and the
idling/on call state.
3. Click Save Settings.

Shared Call Appearance (SCA) Call Bridging

Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones
simultaneously. For example, it is the ability to assign the boss' extension to a button on the
secretary's phone. Calls can be transferred between two phones with the same extension button by
simply putting the call on hold at one phone and picking it up on the other. Status LEDs light and
flash in unison, allowing all people sharing the extension to see the status at a glance.
The phones include an enhanced SCA for the call managers that support call bridging and allows
two or more SCA users to be connected in a call with a third party.
Refer to the following example.
Phone A calls the SCA number
and all the phones in the SCA
environment ring.
Note: A user can place a call on hold while in an SCA bridged call,
by pressing the SCA line key.
Using the example above, when a call comes into Phone 1, Phone 2 and Phone 3 can pickup the
same call by pressing the SCA line key. Phone 2 and 3 display the call they are bridging into on the
LCD of the phones. Existing SCA parties in a bridge or one-to-one call hear an audible beep when
another party has joined the call.
Note: Your Administrator must enable/disable the beep on the server-side.
cxcviii
SCA phone 1 answers.
When 2 and 3 pickup,
1 can hang up.
SCA phone 2 joins by
pressing SCA line. When
phone 1 hangs up, 2 is still
connected. Phone 2 can
press the line key to
put SCA call on hold
leaving 3 still connected
to 1.
SCA phone 3 joins by
pressing SCA line. When
phone 1 hangs up, 3 is still
connected. Phone 3 can
press the line key to
put SCA call on hold
leaving 2 still connected
to 1.