AudioCodes 430HD User Manual
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- User manual (134 pages) ,
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- Administrator's manual (336 pages)
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Summary of Contents for AudioCodes 430HD
- Page 1 http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd...
- Page 2 http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd...
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Page 3: Table Of Contents
User's Manual Contents Table of Contents Introducing the 430HD and 440HD IP Phone ............9 About AudioCodes' Series of High Definition IP Phones ........... 9 Cutting Edge Voice Quality & HD VoIP ................9 Setting up the Phone ....................11 Unpacking ........................ - Page 4 430HD and 440HD IP Phone 4.16 Defining a Function Key as a Speed Dial ................ 43 4.16.1 Editing a Speed Dial ......................44 4.16.2 Deleting the Speed Dial ..................... 44 4.17 Defining a Programmable Key as a Speed Dial .............. 45 4.17.1 Deleting the Speed Dial .....................
- Page 5 Figure 3-1: LCD in Idle State ..........................17 Figure 3-2: Menus ............................. 19 Figure 3-3: Alphanumerical Selection ....................... 20 Figure 3-4: Entering a Symbol (e.g., a dot) ...................... 21 Figure 3-5: Reverting to Letters (e.g., abc) ...................... 21 Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd...
- Page 6 430HD and 440HD IP Phone List of Tables Table 2-1: Font View Description ........................12 Table 2-2: Rear View Description ........................13 Table 3-1: LCD in Idle State ..........................17 Table 3-2: Softkeys ............................18 Table 3-3: Displayed Messages Indicating Processes In Progress ..............24 Table 4-1: Time Zones............................
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Page 7: Customer Support
Notices Notice This document shows how to use the AudioCodes 430HD and 440HD IP Phone with Microsoft Lync. Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. -
Page 8: Related Documentation
400HD Series IP Phone with Microsoft Lync Release Notes 400HD Series IP Phone with Microsoft Lync Administrator’s Manual 430HD IP Phone with Microsoft Lync Quick Guide 440HD IP Phone with Microsoft Lync Quick Guide 400HD Series IP Phones for Lync Hosting Partner (LHPv2) Environment Configuration Note... -
Page 9: Introducing The 430Hd And 440Hd Ip Phone
About AudioCodes' Series of High Definition IP Phones AudioCodes Series of High Definition IP Phones offers a new dimension of voice call quality and clarity for the IP Telephony market. This new series of IP Phones further expands AudioCodes’... - Page 10 430HD and 440HD IP Phone This page is intentionally left blank. User's Manual Document #: LTRT-11934 http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd...
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Page 11: Setting Up The Phone
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Page 12: Figure 2-1: Front View
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Page 13: Rear View
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Page 14: Cabling
430HD and 440HD IP Phone Cabling This section shows how to cable your phone. Figure 2-3: Cabling Action Description Connect the short, straight end of the cord to the handset. Connect the longer, straight end to the jack (RJ-9 port, for the handset) on the phone. -
Page 15: Mounting The Phone
This section shows how to mount the phone on a wall. ¾ To mount the phone on a wall: Attach the stand of the phone for the purpose of a wall mounting: Detach the base. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... - Page 16 430HD and 440HD IP Phone To detach the phone's stand, push this button Attach it again as you did for a desktop mounting (see Section 2.4.1 on page 15) only now make sure that it's flatly aligned to lie flush against the wall, i.e., slide the inner rails of the phone stand onto the phone base's inner notches.
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Page 17: Getting Acquainted With The Lcd
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Page 18: Softkeys
430HD and 440HD IP Phone Softkeys The table below describes softkeys displayed in the LCD according to menu level currently accessed. To use a softkey, press the key located on the device directly below it. Table 3-2: Softkeys Softkey... -
Page 19: Getting Started
The figure below shows the phone's menus and submenus. Figure 3-2: Menus Note: The Administration menu is intended for system administrators only. It is password protected. See the Administrator’s Manual for details. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 20: Entering Numbers, Alphabetical Letters And Symbols
430HD and 440HD IP Phone ¾ To access the menus: „ Press the MENU key located on the device. ¾ To navigate to menu items: „ Press the navigation control's lower rim -OR- press the menu item's number, e.g., press 3 to navigate to Speed Dial. -
Page 21: Figure 3-4: Entering A Symbol (E.g., A Dot)
Figure 3-4: Entering a Symbol (e.g., a dot) ¾ To revert to letters (e.g., abc): „ Press the A/a/1 softkey (or the # key on the keypad) and navigate to abc mode. Figure 3-5: Reverting to Letters (e.g., abc) Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 22: Signing In
430HD and 440HD IP Phone Signing In This section shows how to sign in. ¾ To sign in with your user password (default sign-in method): Note: You can sign in with your user password (default sign-in method) or with your PIN code provided by your IT administrator. -
Page 23: Signing Out
If a user signs out and another signs in, the phone presents empty Speed Dials and empty Call Logs to the newly signed in user. The Speed Dials and Call Logs of the signed out user are not saved on the phone. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 24: Displayed Messages
430HD and 440HD IP Phone Displayed Messages Messages indicating processes in progress, displayed in the LCD, include: Table 3-3: Displayed Messages Indicating Processes In Progress Message Description Initializing Initializing Discovering LLDP Discovering VLAN using Link Layer Discovery Protocol (LLDP) -
Page 25: Customizing Your Phone
To change the default: Access the Languages screen (MENU key > Settings > Language). Navigate to the language you require. Press the Select softkey to select it. Press the Save softkey to save the setting. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 26: Selecting Ring Tone
430HD and 440HD IP Phone Selecting Ring Tone You can choose from a selection of ring tones to indicate incoming calls ¾ To select a ring tone: Access the Ring Tone screen (MENU key > Settings > Ring Tone). -
Page 27: Enabling Call Waiting
Additional visual indications on the device: „ The red Programmable Key LED flashes adjacent to the incoming call displayed in the LCD „ The blue Ring LED in the uppermost right corner of the device flashes Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 28: Configuring Busy On Busy
430HD and 440HD IP Phone 4.4.1 Configuring Busy on Busy This feature rejects an coming call if you're already in an active call on either the IP phone or Lync client. It plays a busy signal to the caller. -
Page 29: Setting Date And Time
Navigate to the Time format option and press the Select softkey. Navigate to the format of your choice and press the Select softkey. Note: To configure the NTP server, see the Administrator’s Manual. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 30: Table 4-1: Time Zones
430HD and 440HD IP Phone Table 4-1: Time Zones Time Zone Place (GMT-12:00) Eniwetok, Kwajalein (GMT-11:00) Midway Is, Samoa (GMT-10:00) Hawaii, Alaska (GMT-08:00) Pacific Time (US & Canada (GMT-07:00) Chihuahua, Mazatlan, Mountain Time (US & Canada (GMT-06:00) Central Time (US & Canada (GMT-05:00) Eastern Time (US &... -
Page 31: Changing Lcd Contrast Level
Access the LCD Contrast submenu (MENU key > Settings > LCD Contrast). Press the navigation control's left or right rim to navigate to the contrast level that suits you best. Press the Save softkey to apply your settings. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 32: Defining Blf Lcd Contrast
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Page 33: Defining Lcd Backlight Timeout
Navigate to and select Always on or 10 / 20 / 30 / 40 / 50 / 60 seconds). Press the Select softkey to apply your settings. Press the Save softkey to save your settings. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 34: Selecting An Answering Device
430HD and 440HD IP Phone Selecting an Answering Device You can select which audio device (speaker or headset) is activated when you answer calls (by pressing the Accept softkey or lifting the handset) or when you dial calls (by pressing the number keys on the keypad and then pressing the Dial softkey). -
Page 35: Defining Location
Lync Server software to securely and economically host multiple tenants with a rich, fully integrated UC solution. To connect the AudioCodes Lync-compatible phone to a hosted Lync environment (LHP), a dedicated 'Outbound Proxy' parameter is available which is used to configure the hosted service provider's domain name (FQDN). -
Page 36: Adjusting Volume
430HD and 440HD IP Phone In the 'Proxy Address' field enter the hosted service provider's domain name (FQDN). Navigate down to the 'Port' field, configure the port (default = 0), and then press the Save softkey. 4.12 Adjusting Volume You can adjust the volume of the phone's: „... -
Page 37: Adjusting Handset Volume
VOL key; the Headset Volume bar is displayed on the screen. Adjust the volume using the VOL or VOL key. After adjusting the volume, the Headset Volume bar disappears from the screen. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 38: Defining Call Forwarding
430HD and 440HD IP Phone 4.13 Defining Call Forwarding This feature enables you to automatically redirect an incoming call to another phone number if a user-defined condition is met, e.g., if the line is busy. ¾ To define call forwarding: Access the Automatic Forward screen (MENU key >... -
Page 39: Managing Your Personal Directory
Navigate down and key in the new contact's office phone number (see Section on page for detailed instructions). Optionally, navigate down and key in the new contact's home and mobile numbers as well. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 40: Editing Contact Information
430HD and 440HD IP Phone Optionally, navigate down and enter the contact's SIP URI, e.g., mike.dubb@audiocodes.com You may find this option useful if you don't know their phone number. Press the Sp. Dial softkey to assign a speed dial key if required: Navigate to the first Empty speed dial and press the Select softkey, a speed dial key is assigned to the contact. -
Page 41: Searching For A Contact
For example, as you press he 'j' key to search for contact Jonathan, the directory locates contacts whose names begin with 'j'. As you key in the next letter, i.e., 'o', contacts whose names begin with 'jo' appear, etc. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 42: Searching For A Contact In The Corporate Directory Using T9
430HD and 440HD IP Phone 4.15 Searching for a Contact in the Corporate Directory using Note: The T9 feature only applies to searching for a contact in the Corporate directory. The T9 (Text on 9 keys) feature (enabled by default) lets you press the 2 key, for example, on the dial pad to input the letter C. -
Page 43: Defining A Function Key As A Speed Dial
Skip the 'Number' and 'Key Label' fields and navigate down to and select Select from Directory > Personal Directory -or- Corporate Directory > the contact to whom to assign the Speed Dial: Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 44: Editing A Speed Dial
430HD and 440HD IP Phone Navigate down to 'Call Type' field: Navigate to and select Speed Dial or Speed Dial+BLF (if you’re unsure whether or not the contact is a Lync contact, it's advisable to leave this parameter's default value unchanged). -
Page 45: Defining A Programmable Key As A Speed Dial
http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... - Page 46 430HD and 440HD IP Phone Press the navigation control’s left or right rim to navigate to and select Empty: You're returned to the idle LCD; the Speed Dial is removed: User's Manual Document #: LTRT-11934 http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd...
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Page 47: Defining A Programmable Key As A Key Event
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Page 48: Deleting The Key Event
430HD and 440HD IP Phone Press the Save softkey; the LCD reverts to idle mode displaying the ‘Dialed’ Key Event you defined ('Dialed', in this example): 4.18.1 Deleting the Key Event This section shows how to delete a Programmable Key defined as a Key Event. -
Page 49: Changing Your Presence Status
Lync 2010 server and automatically updated. Note: If a contact listed in your phone's BLF list is in a call, the red BLF LED on your phone flashes on and off to indicate it. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... - Page 50 430HD and 440HD IP Phone This page is intentionally left blank. User's Manual Document #: LTRT-11934 http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd...
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Page 51: Performing Basic Operations
On the keypad, key the first digit of a regular phone number; the LCD displays the digit in the NEW CALL field; key in the remaining digits. To delete (from right to left) entered digits, press the Clear softkey. To cancel the call, press the Cancel softkey. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 52: Redialing
430HD and 440HD IP Phone Do any of the following: Don't do anything; dialling is automatically performed after a few seconds. Press the Dial softkey; dialing is performed. Pick up the receiver; dialing is performed. Press the Speaker button; dialing is performed. -
Page 53: Dialing A Missed Call
LCD and the adjacent incoming call icons flash. If a user is in a call and a third party calls, the name of the calling party appears on the LCD and the adjacent incoming call icon flashes. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 54: Rejecting Incoming Calls
430HD and 440HD IP Phone Rejecting Incoming Calls You can reject an incoming call; the caller hears a busy tone from your phone if you do. ¾ To reject an incoming call: „ Press the Reject softkey. Silencing Incoming Calls You can silence an incoming call's ringing. -
Page 55: Viewing Missed, Received And Dialed Calls
The Call Details screen displays the following logged call information: Number = phone number logged Time = the time the call was logged Date = the date on which the call was logged Duration = the duration of the call Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... - Page 56 430HD and 440HD IP Phone Notes: The call history lists are stored from the newest to oldest entries. The maximum number of entries for each call history type is 200. Once this maximum is attained, the oldest entry is deleted and replaced with the new entry.
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Page 57: Performing Advanced Operations
Mike Dubb is put on hold: To toggle between calls, press the navigation control's upper or lower rim. Note: To enable / disable the call waiting feature, see Section on page 27. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 58: Placing Calls On Hold
430HD and 440HD IP Phone Placing Calls On Hold You can place a call on hold in order to answer an incoming call (see Section on page 57) or to make another call. The party put on hold will hear music played (Music on Hold (MOH)). -
Page 59: Transferring Calls
You can perform a consultative transfer using only softkeys. ¾ To perform a consultative transfer using only softkeys: In a call with Bryant, he asks you (James) to transfer him to Jordan. Press the softkey; the Call Menu screen opens: Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 60: Performing A Blind Transfer
430HD and 440HD IP Phone Select Trans; ; James is put on hold and Music on Hold is played to him. You hear a dial tone and the TRANSFER TO screen opens: Enter Jordan's number as shown below and press the Dial softkey; Jordan's phone rings and Jordan answers: Consult with Jordan and then press the Trans. -
Page 61: Parking A Call
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Page 62: Hosting 3-Way Conference Calls
430HD and 440HD IP Phone Hosting 3-Way Conference Calls You can establish a 3-way conference call with two other parties. Note: This section describes 3-way conferencing when Better Together over Ethernet (BToE) is not installed. For details on 3-way conferencing when BTOE is installed, see Section 6.10.3. -
Page 63: Using Btoe Functions
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Page 64: Making A Call (Click-To-Dial)
430HD and 440HD IP Phone 6.10.2 Making a Call (Click-to-Dial) You can make a call from the PC Lync client or from the IP phone; in both cases, the one operation mirrors the other, providing an enhanced unified communications experience and optimizing enterprise efficiency. -
Page 65: Transferring A Call
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Page 66: Using The Boss Admin Feature
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Page 67: Viewing Bosses And Admins
You can make a call on behalf of the boss by pressing the boss's line key in the administrative secretary's phone's idle screen. ¾ To make a call on behalf of the boss: In the administrative secretary's phone's idle screen, press the boss's line key; this screen Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... - Page 68 430HD and 440HD IP Phone opens: Navigate down and select the Call on behalf option; the NEW CALL screen opens. Enter the number of the destination to call and press the enabled Dial softkey; the number is dialed; the other end rings.
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Page 69: Using The Destination Phone Number's Keys
Send to voicemail is performed on an active call when the admin decides to route the caller directly into the boss’ voicemail. Your phone rings simultaneously with the boss's phone when the call comes in. Press the Accept softkey or lift the receiver to take the call: Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... - Page 70 430HD and 440HD IP Phone Press the OK softkey. Press the MENU key on the device and from the Call Menu screen that opens, select the Redirect call to boss VM option; the call is forwarded to the boss's voicemail.
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Page 71: Retrieving Voice Mail Messages
If the voice mail box phone number has not been configured by your system administrator, then after pressing the VOICE MAIL key, enter the mail box phone number and then press the Save softkey. Press the VOICE MAIL key again to listen to voice messages. Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... - Page 72 430HD and 440HD IP Phone This page is intentionally left blank. User's Manual Document #: LTRT-11934 http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd...
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Page 73: Troubleshooting
Verify that your headset is securely plugged into the ƒ Headset has no Headset not headset port located on the side of the phone. audio connected properly Verify that the headset volume level is adjusted ƒ adequately (see Section 4.12.5). Version 2.0.11 430HD and 440HD IP Phone http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd... -
Page 74: User's Manual
AudioCodes 400HD Series of High Definition IP Phones HD VoIP 430HD and 440HD IP Phones User’s Manual 430HD and 440HD IP Phones with Microsoft Lync Version 2.0.11 www.audiocodes.com http://arttel.ru/shop/ip-telefony/ip-telefon-audiocodes-440hd...