Black Streaks - Ricoh PRO C5200S Operating Instructions Troubleshooting: Tcru/Oru

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3. Troubleshooting Image Quality Problems
This problem may occur if the machine is left unattended for a long period or the toner bottle is kept out
of its moisture-proof bag for a long period.
Solution:
1.
To identify the affected color, print three full-page, solid-fill A3 or DLT sheets for each of
cyan, yellow, magenta, and black. The color affected by the colored streaks is the cause
of the problem.
2.
Print 200 full-page, solid-fill A3 or DLT sheets in the affected color.
3.
Print the image. Is the problem resolved?
Yes
Finished!
No
Replace the toner bottle for the affected color.
4.
Print 200 full-page, solid-fill A3 or DLT sheets in the affected color.
5.
If the problem persists, contact your service representative.

Black Streaks

Short black streaks appear on a black halftone image.
300 mm (12 in.)
Cause:
A sheet is bent at the entrance to the fusing unit and comes into contact with the edge of the paper
delivery tank, where static electricity builds up on the sheet through friction. This causes scattering of
unfixed toner on the paper surface.
This may occur if:
22
60 mm
(2.4 in.)
60 mm
(2.4 in.)
CNT004

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