Receiving Calls; Answering An Incoming Call; Sending An Incoming Call To Voicemail - Mitel 6863i User Manual

RECEIVING CALLS

When a call is ringing at your extension, you see the inbound call screen. The line/call
appearance LED flashes quickly for the incoming call.

ANSWERING AN INCOMING CALL

IP PHONE UI
1. For handsfree operation, press
or
Press
or
Lift the handset for handset operation.
Note: The audio mode setting you have selected in Options List > Preferences >
Set Audio > Audio Mode on the IP phone UI determines if the call goes to handsfree
or headset operation. For more information, see the section
page
If the phone is already connected to a call, pressing the line/call appearance key for the new
incoming call automatically places the connected call on hold and answers the new call. To
reconnect to a party, press the line/call appearance key for that call.
If you cannot answer the call, the caller goes to voicemail (if configured for your extension).
Note: The

SENDING AN INCOMING CALL TO VOICEMAIL

You can send an incoming call directly to voicemail without answering the call. To do this, press
without picking up the handset. If you are already on the phone your incoming call should
go directly to voicemail. Your phone screen displays a voicemail icon (
number of waiting messages, if you have unheard messages (example:
Martha Gold
1
555-1234
for headset operation.
33.
key can be used to cancel the call pickup procedure.
or the line/call appearance key for the incoming call.
Receiving Calls
"Audio Mode" on
) along with the
x4).
8