Receiving Calls; Answering An Incoming Call - Mitel MiVoice 6930w User Manual

R
ECEIVING CALLS

Receiving calls

When a call is ringing at your extension, the callers name, number, and avatar (if applicable) display on
the Call screen. Additionally, the applicable Line key icon flashes indicating the incoming call.
If the incoming number matches with a contact stored in the Personal, Mobile or Corporate folder in
the Contacts application, then the contact name is displayed. The contact name look up is in the following
order:
Personal Contacts, where respective Personal Contacts name is displayed.
1.
Mobile Contacts, where respective Mobile Contacts name is displayed.
2.
MiVoice Business System Contacts, where if the MiVoice Business System is configured with MiNET
3.
Phone Object Message Name, then the respective MiVoice Business System name is displayed.
Corporate Contacts, where respective Corporate Contacts name is displayed.
4.
If there is no match, then the name returned by the MiVoice Business system is displayed.

Answering an incoming call

To answer an incoming call:
Lift the handset for handset operation.
•
For speakerphone operation, press the
•
applicable Line softkey, or Float Key (see
Speaker audio path.
For headset operation, press the
•
(if available). Your phone must be configured to use the Headset audio path.
: The audio path setting you selected in the Settings > Audio > Audio Path menu determines if the
NOTE
call goes to the speakerphone or headset. For more information, see the section
(Speaker/Headset) key, or the
Float Key). Your phone must be configured to use the
(Speaker/Headset) key or the answer button on your headset
A
NSWERING AN INCOMING CALL
Audio Path.
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