Receiving Calls; Answering An Incoming Call - Mitel MiVoice 6940 User Manual

Receiving calls

When a call is ringing at your extension, the callers name, number, and avatar (if applicable) display
on the Call screen. Additionally, the applicable Line key icon flashes indicating the incoming call.
If the incoming number matches with a contact stored in the Personal, Mobile or Corporate folder
in the Contacts application, then the contact name is displayed. The contact name look up is in the
following order:
1. Personal Contacts, where respective Personal Contacts name is displayed.
2. Mobile Contacts, where respective Mobile Contacts name is displayed.
3. MiVoice Business System Contacts, where if the MiVoice Business System is configured with
MiNET Phone Object Message Name, then the respective MiVoice Business System name is
displayed.
4. Corporate Contacts, where respective Corporate Contacts name is displayed.
If there is no match, then the name returned by the MiVoice Business system is displayed.

Answering an incoming call

To answer an incoming call:
• If the handset is on the cradle, lift the handset for handset operation.
• If the handset is not on the cradle, press the hookswitch key located on the side of the handset
for handset operation.
• For speakerphone operation, press the
Line softkey, or Float Key (see
audio path.
• For headset operation, press the
headset (if available). Your phone must be configured to use the Headset audio path.
Note: The audio path setting you selected in the Settings > Audio > Audio Path menu determines
if the call goes to the speakerphone or headset. For more information, see the section
Path" on page 39.
(Speaker/Headset) key, or tap the applicable
page 63). Your phone must be configured to use the Speaker
(Speaker/Headset) key or the answer button on your
Receiving calls
"Audio
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