Account Codes - Mitel MiVoice 6920 User Manual

Mitel MiVoice 6920 IP Phone User Guide

Account codes

Accounts codes are an effective way of grouping calls together for accounting, auditing, and reporting
purposes. When you tag a call with an account code, the code is picked up in the records generated
by your call server. This allows System Administrators the ability to quickly identify groups of calls,
which can then be used by different departments for organizational and reporting purposes.
The following are the two types of account codes that you can add to a call:
• Account Code Non Verified:
A non-verified account code is one that has not been pre-programmed on your call server.
Non-verified account codes can be used to group a set of calls that has not yet been verified
and pre-programmed on your call server.
• Account Code Verified:
A verified account code is one that has been pre-programmed on your call server by a System
Administrator.
Account Code Non Verified
To program an Account Code Non Verified key:
1. Press and hold the applicable programmable key for four seconds.
2. Press the left navigation key to move to the feature category column.
3. Press the down navigation key to highlight Other Features.
4. Press the right navigation key to move to the Other Features selection column.
5. Navigate to Account Code Non Verified using the down navigation key.
6. With Account Code Non Verified highlighted, press the Save softkey.
To assign a non-verified account code before a call:
1. Press the key that you have programmed with Account Code Non Verified functionality.
2. Enter the digits (up to 12) for the account code using the dialpad keys.
3. Press the # (hash) key.
4. Enter the number you wish to call.
To assign a non-verified account code during a call:
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