Using Advanced Features; Account Codes; Attendant Call Hold - Remote Retrieve; Call Park - Mitel MiVOICE 5304 User Manual

MiVoice 5304 IP Phone User Guide

Using Advanced Features

Account Codes

To use Forced Account Codes:
1. Lift the handset.
2. Dial the Account Code digits.
3. Press #.
To enter an Account Code during a call:
1. Press the programmed Transfer/Conference key.
2. Dial the appropriate feature access code.
3. Dial the Account Code digits.
4. Press #.
5. Press the programmed Cancel key.

Attendant Call Hold - Remote Retrieve

To retrieve a call placed on Hold by the attendant:
1. Lift the handset.
2. Dial the appropriate feature access code.
3. Dial the digits announced by the attendant.

Call Park

The Call Park feature allows you to place a call in a special hold state. You, or someone else, can
then retrieve the call from any extension in the system. After parking the call, the system can
automatically connect you to paging equipment so that you can announce the call to the
requested party.
To park an active call:
1. Do one of the following:

Press the programmed Call Park feature key

Press the programmed Transfer/Conference key and then dial the appropriate feature
access code. The display shows PARKED@, followed by the park destination and
parking spot index (if applicable). Example: PARKED@ 1234 @ 02.
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