Making Calls; Dialing A Number; Initiating A Callback; Redialing A Number - Mitel MiVoice 6920 User Manual

Mitel MiVoice 6920 IP Phone User Guide

Making calls

This section describes ways to make calls on your Mitel MiVoice 6920 IP phone, using your handset,
speakerphone or headset.

Dialing a number

First, take the phone off-hook by:
• Lifting the handset for handset operation, or
• Pressing the
Your phone must be configured to use the Speaker audio path for speaker operation or Headset
audio path for headset operation.
At the dial tone, enter the number you wish to call
your display that records the length of your call.
Alternatively, you can enter the number you wish to call without taking the phone off-hook. This
method of dialing will use the speakerphone or headset audio path depending on the audio path
setting you selected in the Static Settings > Audio > Audio Path menu. For more information, see
the section "Audio Path"
Note: When dialing, press the Backspace softkey to delete the last digit entered. To cancel the
dialing process, press the End Call softkey or the
If you are unable to make calls within certain area codes, check with your System Administrator for
any toll restrictions placed on your extension that may restrict your access to long distance area
codes or dialing prefixes.

Initiating a callback

The callback feature allows you to be notified when a busy phone becomes free or when a phone
has been used after a no-answer condition was encountered.
To request a callback when the call you initiated is busy or has not answered:
1. Press the Call Me Back softkey.
2. Hang up.
When the party is available, your phone starts ringing, and the display shows the callback ringing
indicator.
To answer a callback when you see the callback ringing indicator:
1. Lift the handset, or press the

Redialing a number

You can redial the most recently dialed number that is displayed on the Home screen by pressing
the Redial hard key twice or by pressing the Redial softkey.
Pressing the Redial hard key once accesses the Outgoing calls list in the Call History application.
For more information on the Call History application, see
42
(Speaker/Headset) key or Prime Line key for speaker or headset operation.
on page 25.
(Speaker/Headset) key or Prime Line key.
.
When your party picks up, a timer appears on
(Goodbye) key.
"Call History" on page 61.