Tcp Dump - Mitel MiVoice 6920 User Manual

3. In the input field, enter the host name or IP address of the network endpoint you want to ping
using the dialpad keys.
Note: The Backspace softkey can be used to delete the last digit/character entered, the dot
(".") softkey can be used to enter a dot where applicable, and the abc/123 softkey can be
used to switch the dialpad keys from alphabetic to numeric.
4. Press the Ping softkey to begin.
The IP phone displays the number of packets sent, the number of packets received, and the
Round-Trip Time (RTT) min/avg/max in milliseconds.
5. In the input field, enter the host name or IP address of the network endpoint you want to ping
using the on-screen keyboard.
6. Tap the Ping softkey to begin.
The IP phone displays the number of packets sent, the number of packets received, and the
Round-Trip Time (RTT) min/avg/max in milliseconds.

TCP DUMP

The TCP DUMP sub-menu allows you to capture TCP network packets for up to 1440 minutes (24
hours) that can in turn be used to help debug and troubleshoot various issues.
To capture TCP network packets on the Mitel MiVoice 6920 IP phone:
1. Press the (Settings) key on the phone to enter the Static Settings menu.
2. Navigate to Diagnostics > TCP DUMP using the navigation keys and press the Select softkey.
3. In the Timeout input field, enter the amount of time (in minutes from 1 to 1440) you would like
to capture TCP network packet data using the dialpad keys.
The IP phone displays "Capturing..." and when the timeout elapses, "Complete..." is displayed.
Note: Press the Stop softkey at any time to stop capturing the TCP DUMP logs.
To save the TCP network packet logs to your PC using the Mitel Web UI:
1. Open your web browser and enter the phone's IP address or host name into the address bar.
2. Enter your username and password and click OK/Login.
The status window displays for the IP phone you are accessing.
Note: The default username is "root" and the default password is "73738".
Mitel MiVoice 6920 TCP DUMP
Customizing your phone
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