Token Ring - Olivetti DR N17 Service Manual

7.6.3 Token Ring

You were directed to this RAP because the control panel displayed the error code "3000" during the
power on diagnostics, or the printer does not respond, or responds incorrectly, to commands from the
Host; however, a configuration sheet can be printed.
Initial Actions
Perform all succeeding steps in the following order:
• Power OFF the printer.
• Disconnect the host interface cable from the Token Ring PWB.
• Reseat the Token Ring PWB into its connector on the System Controller PWB.
• Reconnect the host interface cable. Notify customer of any signs of cable damage.
• Power ON the printer.
• Generate a Configuration Sheet and go to step 1.
1 Review the Configuration Sheet. The Token Ring Menu is listed on the Configuration Sheet.
Y: Go to step 2.
N: Replace, in the following order; Token Ring PWB, System Controller PWB.
2 Ask the System Administrator to select the NICPRINT utility on the Host system. NICPRINT
reports that the printer that is being serviced is "RUNNING."
Y: Go to step 3.
N: Inform the System Administrator that the problem is either in the Host, the MAU, or the
host interface cable.
3 Ask the System Administrator to send a print job to the printer. The job prints correctly.
Y: Go to Final Actions.
N: Go to step 4.
4 Enable printer Hex Dump on the System Menu and ask the System Administrator to resend the
job. Review results with the System Administrator. The System Administrator corrects problem in
job and problem is solved.
Y: Go to Final Actions.
N: Call for technical assistance.
7-114 687200Q