Procedure: Finding The Status Of The Ethernet Connections; Cluster Status And Fault Leds - IBM Storwize V7000 Troubleshooting And Maintenance Manual

Table 15. Cluster status and fault LEDs
Cluster status
LED Fault LED
Off Off
Off On
On Off
On On
Flashing Off
Flashing On
Any Flashing

Procedure: Finding the status of the Ethernet connections

This procedure explains how to find the status of the Ethernet connections when you cannot connect.
Ensure that the software is active on the node before you begin this procedure. Go to "Procedure:
Understanding the system status using the LEDs" on page 42. Ethernet port 1 must be connected to an
active port on your Ethernet network.
Determine the state of the Ethernet LEDs by using one of the following methods:
v Use the USB key to obtain the most comprehensive information for the node status. Go to "Procedure:
Getting node canister and cluster information using a USB key" on page 42.
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Storwize V7000 Version 6.1.0: Troubleshooting, Recovery, and Maintenance Guide
Status Action
Code is not active.
v Follow procedures for reviewing power LEDs.
v If the power LEDs show green, reseat the node
Code is not active. Follow the hardware replacement procedures for
The BIOS or the the node canister.
service processor has
detected a hardware
fault.
Code is active. Node No action. The node canister is part of a cluster
state is active. and can be managed by the management GUI.
Code is active and is The node canister cannot become active in a
in starting state. cluster. There are no detected problems on the
However, it does not node canister itself. However, it cannot connect to
have enough resources enough resources to safely form a cluster. Follow
to form the cluster. the procedure to fix the node errors. Go to
"Procedure: Fixing node errors" on page 45
Code is active. Node Create a cluster on the node canister, or add the
state is candidate. node canister to the cluster. If the other node
canister in the enclosure is in active state, it
automatically adds this node canister into the
cluster. A node canister in this state can be
managed using the service assistant.
Code is active. Node The node canister cannot become active in a
state is service. cluster. Several problems can exist: hardware
problem, a problem with the environment or its
location, or problems with the code or data on the
canister. Follow the procedure to fix the node
errors. Go to "Procedure: Fixing node errors" on
page 45
The node canister is The fix procedures in the management GUI might
being identified so have identified the component because it requires
that you can locate it. servicing. Continue to follow the fix procedures.
The service assistant has a function to identify
node canisters. If the identification LED is on in
error, use the service assistant node actions to turn
off the LED.
canister. See "Procedure: Reseating a node
canister" on page 48. If the LED status does not
change, see "Replacing a node canister" on page
85.