Updating The Boot Loader Firmware; Updating Failure - Ricoh RN-MF2 Field Service Manual

7. Check the firmware update tool window for messages and the update's current percentage of
completion.
• You will see the progress percentage appear while the update is in progress.
• Do NOT turn the main power of the machine off during updating.
8. Wait until "FW Update Done.***Please reboot the Machine.***" appears in the firmware
update tool window. Also check that update completion message appears on the machine's
control panel.
9. Turn off the power of the machine, and then turn it back on.
10. Print a configuration or maintenance page to check the machine's firmware version.

Updating the Boot Loader Firmware

This is also listed on the configuration page, but this firmware is not updated in the field.

Updating Failure

If the firmware update is not successful, the update process is suspended and an error message should
display on the FW Update Tool screen. If this happens, DO NOT turn off the machine, and execute the
update procedure again (unless the error message "Downloaded file is broken! Do NOT use print, scan,
fax and copy function at the same time." is displayed).
If power is turned off accidentally during a firmware update, the firmware will not be correctly updated,
and the machine may not start up normally. If the machine does not start up normally, the controller
firmware and/or the engine firmware will need to be updated again.
When the machine does not start up normally, in most cases, the panel display will indicate one of the
following two conditions:
• When attempting to restart the machine, the LCD panel display indicates "Initializing" indefinitely.
In this case, the controller firmware update has failed. The controller firmware must be updated
again.
• When attempting to restart the machine, the LCD panel display indicates "Please Download Engine
FW Again!"
In this case, the engine firmware update has failed. The engine firmware must be updated again.
Firmware Updating
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