Jacuzzi J-495 Owner's Manual
Jacuzzi J-495 Owner's Manual

Jacuzzi J-495 Owner's Manual

J-400 collection
Table of Contents

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• J-495 ™
• J-480 ™
• J-470 ™
• J-465 ™
• J-425 ™
• J-415 ™
J-400 ™ COLLECTION
OWNER'S MANUAL
2530-442D Rev A

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Table of Contents
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Summary of Contents for Jacuzzi J-495

  • Page 1 • J-495 ™ • J-480 ™ • J-470 ™ • J-465 ™ • J-425 ™ • J-415 ™ J-400 ™ COLLECTION OWNER’S MANUAL 2530-442D Rev A...
  • Page 2 Attention New Spa Owner! Congratulations on the purchase of your new Jacuzzi® spa! The following is a list of automated functions performed by your spa. These functions are listed below in an attempt to suppress any operational concerns you may have during the first 24 hours of ownership! Also listed below are important maintenance recommendations you should observe on a regular basis to protect your new investment.
  • Page 3: Table Of Contents

    Power Requirements ..............16 Spa Fill Up Procedure ..............18 Spa Features ................23 J-495 Spa Features ..............23 J-495 Massage/Waterfall Selector Diagram ........ 24 J-495 Air Controls Diagram............25 J-480 Spa Features ..............26 J-480 Massage/Waterfall Selector Diagram ........ 27 J-480 Air Controls Diagram............
  • Page 4 J-400 10.0 Registration and Start-up ............41 10.1 Start-up Sequence ............... 41 10.2 Register Your New Spa..............41 10.3 ProTouch™ Control Panel ............43 11.0 Operating Instructions............... 44 11.1 ProTouch™ Control Panel ............44 11.2 Activating the Jets Pumps ............44 11.3 Lights Menu .................
  • Page 5 J-400 14.0 Water Quality Maintenance ............69 14.1 pH Control..................70 14.2 Sanitizing ..................70 14.3 Other Additives ................71 14.4 CLEARRAY® (Ultraviolet) Water Purification System ....71 14.5 CLEARRAY® Bulb Replacement and Quartz Tube Maintenance ............... 72 15.0 Error/Display Messages ............74 16.0 Troubleshooting Procedures ............
  • Page 6 J-400...
  • Page 7: Important Spa Owner Information

    Jacuzzi insulating cover in place at all times when the spa is not in use. Read and carefully follow the requirements for your spa’s support base found in the Section 4.0 titled, “Choosing a Location”...
  • Page 8: Important Safety Instructions For All Spa Owners

    J-400 Important Safety Instructions for all Spa Owners READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY! This spa was manufactured to meet the standards and specifications outlined in the “Virginia Graeme Baker Pool and Spa Safety Act” (VGB Safety Act). When installing and using this spa, basic safety precautions should always be followed, including: DANGER: RISK OF SEVERE INJURY OR DROWNING!
  • Page 9 J-400 • A grounding wire connector is provided on this unit to connect a minimum No. 8 AWG (8.4 mm²) solid copper conductor between this unit and any metal equipment, metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet (1.5m) of the unit.
  • Page 10 J-400 WARNING: RISK OF SEVERE INJURY OR DEATH! • Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, if pregnant or possibly pregnant, consult your physician before using a spa. • Pregnant or possibly pregnant women should limit spa water temperatures to 100°F (38°C).
  • Page 11 J-400 WARNING: In addition to maintenance of filters and water chemistry, proper ventilation is recommended to reduce the risk of contracting a waterborne illness (e.g. an infection, bacteria or virus) and/or respiratory ailments that could be present in the air or water. Consult a licensed architect or building contractor to determine your specific needs if installing your hot tub indoors.
  • Page 12: Entrapment Risk

    J-400 Entrapment Risk The Consumer Products Safety Commission/USA has reported that users of pools and spas have become entrapped (stuck) to drain and/or suction fittings causing death, drowning, or serious injury (see diagram below). This spa was manufactured to meet the standards and specifica- tions outlined in the “Virginia Graeme Baker Pool and Spa Safety Act”...
  • Page 13: Hyperthermia

    A Warning Sign is provided in your warranty packet. Please install at a location near your spa, where it is visible to users of the spa. For additional or replacement Warning Signs please contact your local Jacuzzi dealer and reference item number #6530-082. Page 7...
  • Page 14: Important Csa Safety Instructions (Canada Only)

    J-400 Important CSA safety instructions (Canada only) When using this electrical equipment, basic safety precautions should always be followed, including the following: 1. READ AND FOLLOW ALL INSTRUCTIONS. 2. A green colored terminal or a terminal marked G, Gr, Ground, Grounding or the symbol* is located inside the supply terminal box or compartment.
  • Page 15: Outdoor Location

    J-400 The spa must be installed in such a manner as to provide drainage away from it. Placing the spa in a depression without provisions for proper drainage could allow rain, overflow and other casual water to flood the equipment and create a wet condition in which it would sit in. For spas which will be recessed into a floor or deck, install so as to permit access to the equipment, either from above or below, for servicing.
  • Page 16: Indoor Location

    J-400 Indoor Location For indoor installations many factors need to be considered before installing a spa indoors. WARNING: In addition to maintenance of filters and water chemistry, proper ventilation is recommended to reduce the risk of contracting a waterborne illness (e.g. an infection, bac- teria or virus) and/or respiratory ailments that could be pres- ent in the air or water.
  • Page 17: Location For The Optional Prolink™ Remote Monitoring System

    J-400 Location for the Optional ProLink™ Remote Monitoring System IMPORTANT! Choose an installation site with the front control panel side pointing towards your home’s Wi-Fi router. CAUTION: You must make sure that the spa control panel side has a clear unobstructed line-of-site of the home Wi-Fi router. This action ensures maximum signal strength between the spa and your home’s Wi-Fi router.
  • Page 18: General Electrical Safety Instructions

    Nonetheless, this spa must be installed properly to ensure dependable usage. Please contact your local Jacuzzi dealer or local building department should you have any questions regarding your installation. Proper grounding is extremely important. Jacuzzi spas are equipped with a current collector system.
  • Page 19 J-400 4. The electrical supply for this product must include a suitably rated switch or circuit breaker to open all ungrounded supply conductors to comply with Section 422-20 of the National Electrical Code/USA, ANSI/NFPA 70. The disconnecting means must be readily accessible to the spa’s occupant but installed at least 5 feet (1.5m) from spa water.
  • Page 20 J-400 Figure 6.0b Terminal Block Connection 1/4AT 250VAC F7 30A 1. Main Terminal Block 2. Bonding Lug/Grounding Terminal 3. Power wires Entrance (Electrical fitting and conduit must be installed) Figure 6.0c Terminal Connections (North American 60Hz 240 VAC Connection Shown) 1/4AT 250VAC F7 30A Red Black...
  • Page 21 J-400 Figure 6.0c (Terminal Block 230V/50z Wire Connection) [refer to pages 83 and 84 for wiring diagram] *IMPORTANT NOTE: Wire connections on controller board must be changed depending on the number of breakers being used, pages 89 and 90. Blu Brn (N1) (L1) Service 1...
  • Page 22: Power Requirements

    J-400 Power Requirements Jacuzzi ® spas are designed to provide optimum performance and flexibility of use when connected to their maximum electrical service. They are configured at the factory. The most common electrical connections are listed below: • All North American 60 Hz Models only: These models come set for 50A logic.
  • Page 23 J-400 • All Export 50 Hz Models: Export 50 Hz (1 Breaker Connection) Single Breaker Single Breaker Service 1 Service 1 (including Heater)* (including Heater)** Voltage: 230 VAC 230 VAC Max. Current Draw: 1-Pump System 2-Pump System 3-Pump System Wattage: 1-Pump System 3,5kW 5,1kW...
  • Page 24: Spa Fill Up Procedure

    Clear all debris from the spa. (Although the spa shell has been polished at the factory, you may want to treat it with a specially formulated spa cleaner.) Consult your authorized Jacuzzi dealer for additional information prior to filling spa.
  • Page 25: Activate Jets Pumps

    Section 11.2, page 44 to activate jets). 5. Add Start-Up Chemicals Add the spa water chemicals as recommended by your authorized Jacuzzi spa dealer. See Section titled “Water Quality Maintenance” (page 69) for general guidance. WARNING: RISK OF POISONING OR DEATH.
  • Page 26 J-400 6. Establish A Stable Sanitizer Reading Establish a stable sanitizer reading of no less than 1.0 ppm free chlorine or 2.0 ppm bromine. To ensure healthy water conditions, always maintain a constant sanitizer reading within the levels recommended on the inside cover of this manual. If sanitizer levels cannot be stabilized, perform the decontamination procedure steps 1-7 on the following page.
  • Page 27 J-465........410 Gal (1,552 L) ....... 10.25 oz J-470........450 Gal (1,703 L) ........ 11.0 oz J-480........480 Gal (1,817 L) ........ 12.0 oz J-495........560 Gal (2,120 L) ........ 14.0 oz *Use average fill volume for chemical maintenance 2. Leave spa cover open during this step to allow excessive chemical vapors to exit spa, protecting pillows and plastic knobs from chemical attack.
  • Page 28 Water that is too soft can be corrosive to metal components. 5. Consult your authorized Jacuzzi dealer for chemical recommendations, then add chemicals to hot tub water to achieve a constant sanitizer reading within the levels recommended on the inside cover of this manual.
  • Page 29: Spa Features

    J-400 Spa Features J-495 Spa Features 6:45p 1. ProTouch™ Control Panel 13. NX2 Jets (10 ea.) 2. Lighted IX Jet Flow Control Valve 14. FX Small Jets (8 ea.) 3. Air Control Valves (5 ea.) Introduce Air 15. RX Jets (11 ea.) to Specified Jet Groups 16.
  • Page 30: J-495 Massage/Waterfall Selector Diagram

    J-400 J-495 Massage/Waterfall Selector Diagram 6:45p Massage Selectors (1-2) • Massage selector 1 diverts jets pump Nº 2 output between jets groups 1a-1b. • Massage selector 2 diverts jets pump Nº 1 output between jets groups 2a-2b. IX Jet Flow Control Valve (3) •...
  • Page 31: J-495 Air Controls Diagram

    J-400 J-495 Air Controls Diagram 6:45p Air Controls Operation • Rotate air controls 1-5 to add air to designated jet groups. • Center footwell IX Jet (6) draws air at all times when jets pump Nº 3 is running. This jet has no air control.
  • Page 32: J-480 Spa Features

    J-400 J-480 Spa Features 6:45p 1. ProTouch™ Control Panel 13. MX2 Jets (3 ea.) 2. Waterfall Control Valve 14. FX Large Rotational Jets (6 ea.) 3. Air Control Valves (4 ea.) Introduce Air 15. NX2 Jets (4 ea.) to Specified Jet Groups 16.
  • Page 33: J-480 Massage/Waterfall Selector Diagram

    J-400 J-480 Massage/Waterfall Selector Diagram 6:45p Massage Selectors (1-2) • Massage selector 1 diverts jets pump Nº 1 output between jet groups 1a-1b. • Massage selector 2 diverts output jets pump Nº 2 between jet groups 2a-2b. Waterfall Selector (3) •...
  • Page 34: J-480 Air Controls Diagram

    J-400 J-480 Air Controls Diagram 6:45p Air Controls Operation • Rotate air controls 1-4 to add air to designated jet groups. • Center footwell IX Jet (5) draws air at all times when jets pump is running. This jet has no air control. Spa operation subject to change without notice Page 28...
  • Page 35: J-470 Spa Features

    J-400 J-470 Spa Features 6:45p 1. ProTouch™ Control Panel 12. FX Large Rotational Jets (4 ea.) 2. Waterfall Control Valve 13. FX Large Jet (1 ea.) 3. Air Control Valves (4 ea.) Introduce Air 14. NX2 Jets (4 ea.) to Specified Jet Groups 15.
  • Page 36: J-470 Massage/Waterfall Selector Diagram

    J-400 J-470 Massage/Waterfall Selector Diagram 6:45p Massage Selectors (1-2) • Massage selector 1 diverts jets pump Nº 1 output between jet groups 1a-1b. • Massage selector 2 diverts jets pump Nº 2 output between jet groups 2a-2b. Waterfall Selector (3) •...
  • Page 37: J-470 Air Controls Diagram

    J-400 J-470 Air Controls Diagram 6:45p Air Controls Operation • Rotate air controls 1-4 to add air to designated jet groups. • Center footwell IX Jet (5) draws air at all times when jets pump is running. This jet has no air control. Spa operation subject to change without notice Page 31...
  • Page 38: J-465 Spa Features

    J-400 9.10 J-465 Spa Features 6:45p ProTouch™ Control Panel 13. NX2 Jets (4 ea.) Waterfall Control Valve 14. FX Large Rotational Jets (6 ea.) Air Control Valves (3 ea.) Introduce 15. FX Large Jet (1 ea.) Air to Specified Jet Groups 16.
  • Page 39: J-465 Massage/Waterfall Selector Diagram

    J-400 9.11 J-465 Massage/Waterfall Selector Diagram 6:45p Massage Selectors (1-2) • Massage selector 1 diverts jets pump Nº 1 output between jet groups 1a-1b. • Massage selector 2 diverts jets pump Nº 2 output between jet groups 2a-2b. Waterfall Selector (3) •...
  • Page 40: J-465 Air Controls Diagram

    J-400 9.12 J-465 Air Controls Diagram 6:45p Air Controls Operation • Rotate air controls 1-3 to add air to designated jet groups. • Center footwell IX Jet (4) draws air at all times when jets pump is running. This jet has no air control. Spa operation subject to change without notice Page 34...
  • Page 41: J-425 Spa Features

    J-400 9.13 J-425 Spa Features 6:45p 1. ProTouch™ Control Panel 12. FX Rotational Jets (4 ea.) 2. Waterfall Control Valve 13. FX2 Large Rotational Jets (3 ea.) 3. Optional Audio System Speakers 14. FX Large Jets (2 ea.) (4 ea.) 15.
  • Page 42: J-425 Massage/Waterfall Selector Diagram

    J-400 9.14 J-425 Massage/Waterfall Selector Diagram 6:45p Massage Selector (1) • Massage selector 1 diverts jets pump Nº 1 output between jet groups 1a-1b. IX Jet Flow Control Valve (2) • Valve (2) controls output to footwell IX Jet when jets pump Nº 1 is running.
  • Page 43: J-425 Air Controls Diagram

    J-400 9.15 J-425 Air Controls Diagram 6:45p Air Controls Operation • Rotate air controls 1-4 to add air to designated jet groups. • Center footwell IX Jet (5) draws air at all times when jets pump is running. This jet has no air control. Spa operation subject to change without notice Page 37...
  • Page 44: J-415 Spa Features

    J-400 9.16 J-415 Spa Features 6:45p 1. ProTouch™ Control Panel 11. Waterfall Control Valve 2. FX Jets (9 ea.) 12. Waterfall 3. FX Rotational Jets (4 ea.) 13. Filter/Skimmer Grill 4. Air Control Valves (2 ea.) Introduce Air to Specified Jet Groups 14.
  • Page 45: J-415 Massage/Waterfall Selector Diagram

    J-400 9.17 J-415 Massage/Waterfall Selector Diagram 6:45p Massage Selector (1) • Massage selector 1 diverts output between jet groups 1a-1b. Waterfall Selector (2) • Waterfall selector 2 controls circulation pump output to waterfall. Spa operation subject to change without notice Page 39...
  • Page 46: J-415 Air Controls Diagram

    J-400 9.18 J-415 Air Controls Diagram 6:45p Air Controls Operation • Rotate air controls 1-2 to add air to designated jet groups. Spa operation subject to change without notice Page 40...
  • Page 47: Registration And Start-Up

    Follow these steps to register your spa. Figure 10.2b 1. Using your home computer or other device, connect to the internet. 2. Go to www.Jacuzzi.com website to register your spa. 3. Click Outdoor Hot Tubs 4. Click For Owners Page 41...
  • Page 48 Write that information below. Serial Number: Passcode: Once you register your spa at www.Jacuzzi.com, you will be given a passcode that will need to be entered into the control panel. Once you register your spa online, you can Enter Spa Serial # then enter the registration information into the control panel.
  • Page 49: Protouch™ Control Panel

    The new J400 ProTouch system makes operating your spa a breeze. You can navigate through the menus and sub-menus with ease. Simply touch the icons on the LCD display to begin operating your new Jacuzzi spa. A. Home Menu Control Buttons The Home Menu, Figure 10.3a, provides access to spa functions and...
  • Page 50: Operating Instructions

    11.1 ProTouch™ Control Panel Your Jacuzzi spa is equipped with a ProTouch control panel; massage selectors, and air control knobs located on the top rim of the spa (pages 23-40). These controls let you operate many of the special functions of your Jacuzzi spa.
  • Page 51: Lights Menu

    J-400 = Jets Pump 1 Button = Jets Pump 2 Button (If applicable) = Jets Pump 3 Button (If applicable) = Back Button: Tap to go back to the previous menu. = Invert Button: Tap to invert the display image. 1.
  • Page 52: Music Menu

    J-400 = Intensity Indicator: Displays the current intensity level of the lights by the number of bars filled in. This will only work with the solid color option. If the blending mode is on, the light bulb is grayed out. The range is from 0 to 5. = Speed Control Button (Increase): Tap to increase the blending speed, of the colors, to the maximum speed of 5.
  • Page 53 J-400 MUSIC 6:45p Track Name Vol: 30 Figure 11.4a Figure 11.4b = Power Button: Tap to turn the stereo on and off. = Bluetooth Settings: Tap to use your Bluetooth device with the stereo. This is the default setting. = Auxiliary Settings: Tap to use your Auxiliary device with the stereo.
  • Page 54: Connecting The Bluewave® System With Your Bluetooth® Device

    J-400 11.5 Connecting the BLUEWAVE® System with your Bluetooth® device To bridge a connection between the BLUEWAVE 2.0 Wireless Audio System and your Bluetooth® device, follow the steps below. Note: The BT icon cannot be selected manually unless a Bluetooth con- nection is established with your device.
  • Page 55: Clearray On Demand

    J-400 = Pop Preset: Tap to activate the “Pop” music audio setting. “Pop” has a -1 Bass and -2 Treble preset setting. When not in use it will be grayed out; if it is in use the button will be highlighted, Figure 11.6b.
  • Page 56: Air Controls

    74. Always insist on genuine Jacuzzi replacement parts. 12.0 Programming and Operation Instructions Your Jacuzzi spa is equipped with setting menus that allow you to pro- gram and activate different components of the spa. With our ProTouch control panel, programming your spa has never been easier. In the sec- tions that follow, we will guide you through the process of programming the spa to fit your personal comfort.
  • Page 57: Programming The Heating Mode

    = Scroll Buttons: Scroll up and down to view the selections available. 12.1 Programming the Heating Mode Heat & Filter Your Jacuzzi spa is equipped with 3 modes of heating, Figure 12.1a. An automatic mode called Auto “Auto,” where the spa’s temperature is maintained Econo at all times.
  • Page 58: Programming The Primary Filter

    J-400 B. Econo heating: 1. This is an energy saving heating program that allows the spa to heat during non-peak hours. When programmed to “Econo,” the spa will only be allowed to heat the water between 5:00 PM to 7:00 AM every day of the week.
  • Page 59: Programming The Secondary Filter

    J-400 3. Tap to program the end time for the cycle. 4. Tap the hour block to change the end time. 5. Tap to change the hour in 1-hour increments. To switch from “AM” to “PM” you must round a 12-Hour period. 6.
  • Page 60: Cleanup Cycle

    J-400 3. Frequent Mode: Activates two cycles at 8:00 PM and 8:00 AM every day. Each cycle will last 10 minutes for a total of 20 minutes every day. To activate this mode, tap next to “Frequent.” Time and duration cannot be altered. 4.
  • Page 61 J-400 1. From the “Water Care” Menu you can to set CLEARRAY the CLEARRAY UV bulb timer, Figure 12.6c. 65 days left 2. Tap to change the days in 10-day increments. The range is from OFF to 365 days. The CLEARRAY UV timer counts down by days not usage.
  • Page 62 J-400 C. Programming the ProClarity/ProClear Filter Timer A programmable filter timer can be set to remind ProClarity you when to clean or replace the filters and 60 days left skimmer bag. Tap (Figure 12.6b) ProClarity to enter the Programming Menu. 1.
  • Page 63: Optional Wi-Fi Setup

    J-400 12.7 Optional Wi-Fi Setup From the Settings Menu, tap to highlight the “Wi-Fi” Menu tab in Orange. Tap to enter the programming options, Figures 12.7a Wi-Fi and 12.7b. Make sure you have downloaded the Wi-Fi App for this setup. SETTINGS Wi-Fi Connect Water Care...
  • Page 64 J-400 A. Temp Lock (Figure 12.8b): 1. Tap to lock the temperature feature. 2. Tap (the first block) to select a number. Use to select a number from 0-9. Then move on to the next number until a four-digit code has been selected. 3.
  • Page 65: Programming The Time And Date

    J-400 12.9 Programming the Time and Date From the Settings Menu, tap to highlight the “Time & Date” menu tab in Orange. Tap to enter the programming Time & Date options, Figures 12.9a and 12.9b. SETTINGS Time & Date Time Lock 12:30 Time &...
  • Page 66: Programming The Language

    J-400 12.10 Programming the Language From the Settings Menu, tap to highlight the “Language” menu tab in Orange. Tap to enter the language options, Figures Language 12.10a and 12.10b. SETTINGS Language English Time & Date French Language Deutsch Units Español Figure 12.10b Figure 12.10a 1.
  • Page 67: Spa Maintenance

    J-400 13.0 Spa Maintenance Proper and regular maintenance of your spa will help it retain its beauty and performance. Your authorized Jacuzzi dealer can supply you with all the information, supplies, and accessory products you will need to accomplish this.
  • Page 68 J-400 A. Cleaning the filters and filter bag To ensure optimum performance: 1. The ProClarity™ filter cartridge (A) must be cleaned every month and replaced every 18 months. 2. The ProClarity Depth filter (B) must be replaced every 3 months. 3.
  • Page 69 J-400 Cartridge 1 Remove the filter pins If used, remove the Lift unthreaded filter in order to separate chemical feeder as cartridge from skimmer the ProClarity filter and instructed prior to rinsing well. the filter cartridge. Rinse canister. debris from filter pleats using a garden hose and high-pressure nozzle.
  • Page 70 J-400 Trapped Bubbles Debris Submerge both filter Place each cartridge Install clean debris bag cartridges in spa. Tilt back into skimmer back onto the filter cover threaded end upward well, then rotated clips as shown (you can to remove trapped air each cartridge handle flip the filter skimmer bubbles, then keep...
  • Page 71: Draining And Refilling

    During this time, it is also recommended that you use Jacuzzi’s Jet Line Cleaner to clean the internal plumbing lines from buildup and debris.
  • Page 72: Cleaning The Spa Interior

    If you are not certain as to the suitability of a particular cleanser, consult your authorized Jacuzzi dealer. We recommend using Jacuzzi’s Spa All Purpose Cleaner to clean the spa’s interior surface. Use extreme care to assure that no soap residue is left on the surface.
  • Page 73: Pillow Care

    “skin” is attractive and durable. Regular monthly cleaning and conditioning (vinyl) is strongly recommended and may increase the longevity of your cover. Jacuzzi chemicals are for use in the U.S. only. A. To clean and condition the encasement (cover skin): 1.
  • Page 74: Winterizing

    13.8 Winterizing Your Jacuzzi spa is designed to automatically protect itself against freezing when operating properly. During periods of severe freezing temperatures, you should check periodically to be certain that the electrical supply to the spa has not been interrupted. In extreme, bitter cold weather (less than 32°F) we recommend that the circulation pump is...
  • Page 75: Restarting Your Spa In Cold Weather

    11. Re-install cabinet side panels and cover spa so that no casual moisture can enter into it. Consult your Jacuzzi dealer if you have any questions regarding winter use or winterizing. 13.9...
  • Page 76: Ph Control

    That is why almost all spa water test kits contain a measure for pH as well as sanitizer. Jacuzzi offers products that help you maintain the ideal range. These chemicals are for use in the U.S.
  • Page 77: Other Additives

    With our chemical products your authorized Jacuzzi dealer can advise you on the use of these additives. Jacuzzi chemicals are for use in the U.S. only. 14.4 CLEARRAY® (Ultraviolet) Water Purification System...
  • Page 78: Clearray® Bulb Replacement And Quartz Tube Maintenance

    J-400 WARNINGS: • Do not operate the UV-C emitter when it is removed from the appli- ance enclosure. • This appliance contains a UV-C emitter. • Unintended use of the appliance or damage to the housing may result in the escape of dangerous UV-C radiation. UV-C radiation may, even in little doses, cause harm to the eyes and skin.
  • Page 79 J-400 2. Once the UV bulb has cooled off remove the CLEARRAY System enclosure cover (2) by removing the four screws (1). This will expose the UV bulb and connections, Figure 14.5b. DANGER: NEVER REMOVE COVER Figure 14.5b WITHOUT FIRST TURNING OFF AT POWER SOURCE AND DRAINING THE SPA.
  • Page 80: Error/Display Messages

    15.0 Error/Display Messages There are a number of unique functions designed into your Jacuzzi spa to protect it from damage and/or to aid in troubleshooting. When this occurs the spa will notify you by showing the screen below, Figure 15.0a. A solid white light indicates that all operations are normal.
  • Page 81 J-400 6:45p Flow Error The flow switch is malfunctioning open. Heater is disabled. The circulation pump’s filter is excessively dirty, or an air lock has occurred at the circulation pump intake. Contact your authorized dealer or service organizations. Figure 15.0b Figure 15.0a 1.
  • Page 82 J-400 11. Cool Warning: Spa water is more than 20°F/11°C 6:45p cooler than the temperature set point, the circulation pump and heater will automatically activate to provide freeze protection. The spa will stay in this mode until the water temperature reaches 15°F/8°C below the set temperature.
  • Page 83 J-400 17. Panel Com Error: The topside controller is having trouble communicating to your spa. Contact your authorized dealer or service organization. 18. Stereo Com Error: The stereo is having trouble communicating to your spa. Contact your authorized dealer or service organization. 19.
  • Page 84: Troubleshooting Procedures

    J-400 16.0 Troubleshooting Procedures In the unlikely event your spa is not working the way you believe it should, please first review all the installation and operating instructions in this manual and check the message on the panel display; second, if you are still not satisfied it is working properly, please follow the appropriate troubleshooting instructions.
  • Page 85 Your input as a Jacuzzi spa owner is a cherished part of this process. If you have any comments or suggestions, or if you wish to be informed on any new products for your spa, please write to us.
  • Page 86: Typical Spa Wiring Diagrams

    J-400 17.0 Typical Spa Wiring Diagrams 17.1 Wiring diagram for North American 60 Hz Models Only 2-Pole Circuit Breaker with 2-Wire Grounded Load Connection (3 Wires to Hot Tub, 2-Hot (L1-L2), 1-Ground) 240 VAC Ground/Bonding Lug White (N) Black (L1) 2-Pole GFCI Red (L2)
  • Page 87: Circuit Board Wiring Diagrams

    J-400 18.0 Circuit Board Wiring Diagrams 18.1 J415/J425/J465/J470/J480 Domestic 60Hz Wiring Diagram SERIAL ADCM WATER TEMP HI-LIMIT TEMP 1/4AT 250VAC Page 81...
  • Page 88: J495 Domestic 60Hz Wiring Diagram

    J-400 18.2 J495 Domestic 60Hz Wiring Diagram SERIAL ADCM WATER TEMP HI-LIMIT TEMP 1/4AT 250VAC FUSE PUMP 3 Page 82...
  • Page 89: J415/J425/J465/J470/J480 Export 50Hz Wiring Diagram

    J-400 18.3 J415/J425/J465/J470/J480 Export 50Hz Wiring Diagram Single service connection is the factory default. NOTE: For a single service connection use TB1 locations B and C. Additionally, the extra White wire must be installed. SERIAL ADCM WATER TEMP HI-LIMIT TEMP 1/4AT 250VAC Page 83...
  • Page 90: J495 Export 50Hz Wiring Diagram

    J-400 18.4 J495 Export 50Hz Wiring Diagram SERIAL ADCM WATER TEMP HI-LIMIT TEMP 1/4AT 250VAC FUSE PUMP 3 Page 84...
  • Page 91: Dip Switch Settings

    J-400 18.5 Dip Switch Settings The dip switches are at the S1 location on the board. A. Switch settings for Domestic 60Hz Models DOMESTIC DIP SWITCH SETTINGS S1 LOCATION (factory default) DIP SWITCH NUMBER BREAKER OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF 50A* OFF OFF ON OFF OFF OFF OFF OFF OFF OFF...
  • Page 92 J-400 B. Switch settings for Export 50Hz Models EXPORT DIP SWITCH SETTINGS S1 LOCATION 2x16A 1x16A 1x20A EXPORT DIP SWITCH SETTINGS S1 LOCATION 1x40A or 1x16A/1x20A 3x16A 1x32A 1x16A/1x32A DIP SWITCH NUMBER BREAKER 1x16A ON OFF OFF OFF OFF OFF OFF OFF OFF OFF 1x20A ON OFF OFF ON OFF OFF OFF OFF OFF...
  • Page 93 J-400 C. Configuration settings for J415-J480 Models Single Service (default setting): 1x16A (J415 Only) This setting will turn the heater off any time the jets pump is activated. 1x20A This setting will turn the heater off any time either one of the pumps are activated on two pump models.
  • Page 94: Single Service 50Hz Connection

    J-400 18.6 Single Service 50Hz Connection Wiring for export models with a single service breaker. The jumper wiring is shown below. The included extra White wire (1*) must be installed. This is the factory default. J415/J425/J465/J470/J480 Single Service Jumper Wiring Wire From L1 BRN...
  • Page 95: Dual Service 50Hz Connection

    J-400 18.7 Dual Service 50Hz Connection Wiring for export models with dual service breakers. The jumper wiring is shown below. J415/J425/J465/J470/J480 Two Service Jumper Wiring Wire From DUAL SERVICE BREAKER TERMINAL N2 BLU CONNECTIONS L1 BRN L1 = Heater and transformer N1 BLU L2 = All other components L2 BRN...
  • Page 96: Three Service 50Hz Connection

    18.8 Three Service 50Hz Connection Wiring for export models with three service breakers. The jumper wiring is shown below. J425/J465/J470/J480 Three Service Jumper Wiring Wire From THREE SERVICE L1 BRN N1 BLU BREAKER TERMINAL CONNECTIONS L2 BRN L1 = Heater and transformer L2 = Pump 1 and other components L3 = Pump 2...

This manual is also suitable for:

J-480J-465J-425J-415J-470

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