Calls are restricted by access control
●
Appears when normal/emergency voice
call service is hard to receive because
communication lines are busy.
Restricted access changed
●
Appears when the voice service or data
service is not received.
SIM card is locked
●
Enter your PIN code (P.161) correctly.
SIM card is PUK-locked
●
Enter your PUK (Personal Unblocking Key)
(P.161) correctly.
PIN lock disable code is locked.
●
PIN lock disable code is locked. Please
contact a docomo Shop.
Memory is getting low
●
Available memory space in the terminal is
low. If you continue to use the terminal,
some functions or applications may not
work. Activate the setting screen and select
unnecessary applications, then tap
[Uninstall] to delete the applications (P.157).
Memory full.
●
There is no memory space in the microSD
card. Delete unnecessary data (P.172) to
save the memory space.
スマートフォンあんしん遠隔サ
(Smartphone Anshin
ポート
Remote Support)
By sharing screens of your terminal with NTT
DOCOMO, you can receive technical support
to make settings (in Japanese only).
This service is not available when your
・
docomo mini UIM card is not inserted, during
international roaming, or in Airplane mode.
Smartphone Anshin Remote Support is a
・
service requiring subscription.
Some operations and settings are not
・
supported.
For details on Smartphone Anshin Remote
・
Support, refer to NTT DOCOMO website.
Call
スマートフォン遠隔サポートセン
1
(Remote support center for
ター
smartphone).
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m.,
open all year round
To make a call to the Remote support
・
center for smartphone from the
terminal, from the Home screen,
[
遠隔サポート
スマートフォンから発信する
from this smartphone)]
u
(Remote support)]
(Make a call
u
Tap
.
Appendix/Index
u
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この
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