No voice service or emergency calling
●
Appears when normal/emergency voice
call service is not available.
No mobile data service
●
Appears when the data service is not
available.
SIM card is locked
●
Enter your PIN code (P.49) correctly.
SIM card is PUK-locked
●
Enter your PUK (PIN Unlock Key) (P.49)
correctly.
PIN lock disable code is locked.
●
PIN Unlock Key is locked. Please contact a
docomo Shop.
Storage space running out
●
Available memory of the internal storage is
getting low If you continue to use the
terminal, some functions or applications
may not work. Uninstall (P.187) unnecessary
applications.
Memory full
●
There is no memory space in the internal
storage or microSD card. Delete
unnecessary data (P.214) to save the
memory space.
あんしん遠隔サポート
Enkaku Support)
By sharing screens of your terminal with an
operator of Anshin Enkaku Support center,
you can receive technical support to make
settings, use applications, or connect
peripheral devices such as PC. (in Japanese
only)
This service is not available when your
・
docomo nano UIM card is not inserted, during
international roaming, or in Airplane mode.
Anshin Enkaku Support is a paid service
・
requiring subscription.
Some operations and settings are not
・
supported.
For details on Anshin Enkaku Support, refer to
・
NTT DOCOMO website.
You can use the Q&A site dedicated to Anshin
Enkaku Support subscribers, or LINE for
inquiries of the operator.
The screen-sharing service is not available
・
when using LINE for inquiries.
(Anshin
Appendix/Index
239