Solving Fax Problems - Lexmark XM1140 User Manual

Troubleshooting
Action
Step 8
Check for missing or faded text on prints.
a
From the Copy screen, adjust the settings of the following:
•
Sharpness—Increase the sharpness setting.
•
Contrast—Increase the contrast setting.
b
Resend the copy job.
Do prints have missing or faded text?
Step 9
Check for washed‑out or overexposed output.
a
From the Copy screen, adjust the settings of the following:
•
Background Removal—Reduce the current setting.
•
Darkness—Increase the current setting.
b
Resend the copy job.
Do pages show washed‑out or overexposed prints?
Scanner unit does not close
Action
Check if there are no obstructions between the scanner unit and
the printer.
a
Lift the scanner unit.
b
Remove any obstruction that keeps the scanner unit open.
c
Lower the scanner unit.
Did the scanner unit close properly?

Solving fax problems

•
"Caller ID is not shown" on page 267
•
"Cannot send or receive a fax" on page 267
•
"Can receive but not send faxes" on page 270
•
"Can send but not receive faxes" on page 270
•
"Fax and e-mail functions are not set up" on page 271
•
"Received fax has poor print quality" on page 272
Yes No
Go to step 9. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
The problem is Contact
solved. support.
266
customer