Page 1 XM1140 User's Guide September 2016 www.lexmark.com Machine type(s): 7015 Model(s):...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Conventions................................7 Learning about the printer................9 Finding information about the printer......................9 Selecting a location for the printer........................ 10 Printer conﬁgurations............................11 Understanding the basic functions of the scanner................... 12 Using the ADF and scanner glass........................13 Understanding the printer control panel..........14 Using the printer control panel........................
Page 3 Contents Loading paper and specialty media............40 Setting the paper size and type........................40 Conﬁguring Universal paper settings......................40 Loading trays..............................40 Loading the multipurpose feeder........................45 Linking and unlinking trays..........................49 Paper and specialty media guide............. 52 Using specialty media............................52 Paper guidelines..............................54 Supported paper sizes, types, and weights....................58 Printing......................
Page 4 Contents Faxing......................87 Setting up the printer to fax..........................87 Sending a fax..............................101 Creating shortcuts............................104 Customizing fax settings..........................104 Canceling an outgoing fax..........................106 Holding and forwarding faxes........................106 Understanding the fax options........................107 Scanning..................... 110 Using Scan to Network............................110 Scanning to an FTP address..........................110 Scanning to a computer or ﬂash drive......................
Page 5 Contents Checking the status of parts and supplies....................195 Estimated number of remaining pages......................195 Ordering supplies............................195 Storing supplies..............................197 Replacing supplies............................197 Moving the printer............................201 Managing the printer................203 Finding advanced networking and administrator information............203 Checking the virtual display.........................203 Setting up e‑mail alerts..........................203 Viewing reports...............................
Page 6 Contents Notices.......................280 Product information............................280 Edition notice..............................280 Power consumption............................285 Index......................294...
Page 7: Safety Information
Safety information Safety information Conventions Note: A note identiﬁes information that could help you. Warning: A warning identiﬁes something that could damage the product hardware or software. CAUTION: A caution indicates a potentially hazardous situation that could injure you. Different types of caution statements include: CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
Page 8 You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Page 9: Learning About The Printer
Caring for and maintaining the printer • Troubleshooting and solving problems Information on setting up and conﬁguring the accessibility Lexmark Accessibility Guide—This guide is available features of your printer. at http://support.lexmark.com. Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help.
Page 10: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 11: Printer Conﬁgurations
You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Page 12: Understanding The Basic Functions Of The Scanner
Learning about the printer Control panel Automatic document feeder (ADF) ADF tray ADF bin USB port Front door release button Standard 250‑sheet tray Optional 250‑ or 550‑sheet tray 100‑sheet multipurpose feeder Paper stop Standard bin Understanding the basic functions of the scanner •...
Page 13: Using The Adf And Scanner Glass
Learning about the printer Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single‑page documents, book two-sided (duplex) pages. pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 14: Understanding The Printer Control Panel
Understanding the printer control panel Understanding the printer control panel Using the printer control panel Use the Display • View the printer status and messages. • Set up and operate the printer. Home button Go to the home screen. Tips Open a context-sensitive Help dialog.
Page 15: Understanding The Home Screen
Understanding the printer control panel Indicator light Printer status Blinking red The printer requires user intervention. Sleep button light Printer status The printer is off, idle or in Ready state. Solid amber The printer is in Sleep mode. Blinking amber The printer is entering or waking from Hibernate mode.
Page 16: Using The Touch-Screen Buttons
Understanding the printer control panel Touch Status/Supplies • Show a printer warning or error message whenever the printer requires intervention to continue processing. • View more information on the printer warning or message, and on how to clear it. This may also appear on the home screen: Touch Search Held Jobs Search current held jobs.
Page 17 Understanding the printer control panel Touch the Radio button Select or clear an item. Up arrow Scroll up. Down arrow Scroll down. Accept button Save a setting. Cancel button • Cancel an action or a selection. • Return to the previous screen. Touch Return to the home screen.
Page 18: Setting Up And Using The Home Screen Applications
Some applications are supported only in some printer models. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the computer For Windows users In the Run dialog box, type cmd to open the command prompt.
Page 19: Customizing The Home Screen
Setting up and using the home screen applications Open a Web browser, and then type the printer IP address in the address ﬁeld. Press Enter. Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly. Customizing the home screen Open a Web browser, and then type the printer IP address in the address ﬁeld.
Page 20: Activating The Home Screen Applications
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.lexmark.com. Streamline work processes by letting you quickly ﬁnd and print frequently used online forms directly from the printer home screen.
Page 21: Setting Up Card Copy
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Quickly and easily copy insurance, identiﬁcation, and other wallet‑size cards.
Page 22: Setting Up Multi Send
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Scan a document, and then send the scanned document to multiple destinations.
Page 23: Setting Up Remote Operator Panel
Setting up and using the home screen applications Scan a document and send it to a shared network folder. You can deﬁne up to 30 unique folder destinations. Notes: • The printer must have permission to write to the destinations. From the computer where the destination is speciﬁed, use sharing, security, and ﬁrewall settings to allow the printer at least a write access.
Page 24: Exporting And Importing A Conﬁguration
Setting up and using the home screen applications Exporting and importing a conﬁguration You can export conﬁguration settings into a text ﬁle, and then import the ﬁle to apply the settings to other printers. Open a Web browser, and then type the printer IP address in the address ﬁeld. Note: View the IP address on the printer home screen.
Page 25: Additional Printer Setup
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 26 Additional printer setup Open the controller board shield using the green handle. Use the following illustration to locate the appropriate connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.
Page 27: Installing A Memory Card
Additional printer setup Close the shield, and then the access door. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 28: Installing An Optional Card
Additional printer setup Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Close the controller board shield, and then the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 29 Additional printer setup Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board. Push the card ﬁrmly into place. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.
Page 30: Installing Hardware Options
You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: •...
Page 31 Additional printer setup Unpack the tray, and then remove all packing material. Pull out the tray from the base. Remove any packing material from inside the tray. Insert the tray into the base. Place the tray near the printer. Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked.
Page 32 Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Notes: • When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 33: Attaching Cables
Additional printer setup Attaching cables CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.
Page 34: Setting Up The Printer Software
• From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. Run the installer, and then follow the instructions on the computer screen. For Macintosh users, add the printer.
Page 35: Preparing To Set Up The Printer On A Wireless Network
Additional printer setup Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer. • A valid, unique IP address for the printer to use on the network • The network gateway • The network mask •...
Page 36: Connecting The Printer Using The Wireless Setup Wizard
Additional printer setup Notes: – If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter, and then look for the network name. If you cannot ﬁnd the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
Page 37: Connecting The Printer To A Wireless Network Using The Embedded Web Server
Additional printer setup Using the Push Button Conﬁguration method From the printer control panel, navigate to: > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup > Wi‑Fi Protected Setup > Start Push Button Method Follow the instructions on the printer display.
Page 38 Additional printer setup Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least ﬁve seconds, and then turn the printer back on. To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x] section, see if the status is Connected.
Page 39: Verifying Printer Setup
Additional printer setup Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. If an option you installed is not listed, then it is not installed correctly.
Page 40: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 206 “Storing paper” on page Setting the paper size and type From the home screen navigate to: >...
Page 41 Loading paper and specialty media Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.
Page 42 Loading paper and specialty media Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to accommodate their length.
Page 43 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. •...
Page 44 Loading paper and specialty media • Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray. •...
Page 45: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead. Open the multipurpose feeder.
Page 46 Loading paper and specialty media Pull the extender gently so that the multipurpose feeder is fully extended and open. Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. Prepare the paper or specialty media for loading. •...
Page 47 Loading paper and specialty media • Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Load the paper or specialty media. Notes: • Do not force paper or specialty media into the multipurpose feeder. •...
Page 48 Loading paper and specialty media Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place. • Load letterhead faceup with the top edge entering the printer ﬁrst. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer ﬁrst.
Page 49: Linking And Unlinking Trays
Loading paper and specialty media • Load envelopes with the ﬂap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder.
Page 50: Creating A Custom Name For A Paper Type
Loading paper and specialty media Creating a custom name for a paper type Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 51 Loading paper and specialty media Using the printer control panel From the home screen, navigate to: > Paper Menu > Custom Types Select a custom paper type name, and then select a paper type Note: Paper is the factory default paper type for all user‑deﬁned custom names. Touch Conﬁguring a custom name Using the Embedded Web Server...
Page 52: Paper And Specialty Media Guide
The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com. Using specialty media Tips on using letterhead •...
Page 53: Tips On Using Labels
Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. When printing on labels: •...
Page 54: Paper Guidelines
Paper and specialty media guide Tips on using card stock Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can signiﬁcantly impact print quality. Print samples on the card stock being considered for use before buying large quantities.
Page 55: Selecting Paper
Paper and specialty media guide Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.
Page 56: Using Recycled Paper And Other Office Papers
(electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientiﬁc testing is conducted with rigor and discipline.
Page 57: Storing Paper
(16 lb) • Multiple part forms or documents For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: •...
Page 58: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide Supported paper sizes, types, and weights Supported paper sizes Paper size and Standard Optional 250‑ Multipurpose Scanner Two‑side dimension 250‑sheet tray or 550‑sheet feeder glass d printing tray Business card 3 x 5 in. 4 x 6 in. 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm...
Page 59 Paper and specialty media guide Paper size and Standard Optional 250‑ Multipurpose Scanner Two‑side dimension 250‑sheet tray or 550‑sheet feeder glass d printing tray Folio 215.9 x 330.2 mm (8.5 x 13 in.) Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) Universal 76.2 x 127 mm (3 x 5 in.) to 215.9 x 359.92 mm...
Page 60: Supported Paper Types And Weights
Paper and specialty media guide Supported paper types and weights The standard tray supports 60–90‑g/m (16–24‑lb) paper weights. The optional tray supports 60–120‑g/m (16– 32‑lb) paper weights. The multipurpose feeder supports 60–163‑g/m (16–43‑lb) paper weights. Paper type 250‑ or Multipurpose feeder Duplex mode Scanner glass 550‑sheet tray...
Page 61: Printing
Printing Printing Printing a document Printing forms Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, ﬁrst set it up on the printer. For more information, see “Setting up Forms and Favorites”...
Page 62: Printing From A Mobile Device
Send the print job. Printing from a mobile device using Lexmark Print Lexmark Print allows you to send documents and images directly to a Lexmark device. Open the document, and then send or share the document to Lexmark Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
Page 63: Printing From A Flash Drive
Printing Printing from a ﬂash drive Printing from a ﬂash drive Notes: • Before printing an encrypted PDF ﬁle, you will be prompted to type the ﬁle password from the printer control panel. • You cannot print ﬁles for which you do not have printing permissions. Insert a ﬂash drive into the USB port.
Page 64 Printing From the printer control panel, touch the document you want to print. Touch the arrows to get a preview of the document. to specify the number of copies to be printed, and then touch Print. Notes: • Do not remove the ﬂash drive from the USB port until the document has ﬁnished printing. •...
Page 65: Printing Conﬁdential And Other Held Jobs
Printing Recommended ﬂash drives File type • Documents: Lexar JumpDrive FireFly (512MB and 1GB) • • .pdf SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg •...
Page 66 Printing Reserve Job Expiration Store print jobs for printing at a later time. Note: The print jobs are held until deleted from the Held Jobs menu. Notes: • Conﬁdential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs.
Page 67: Printing Information Pages
Printing Printing information pages Printing a font sample list From the home screen, navigate to: > Reports > Print Fonts Touch PCL Fonts or PostScript Fonts. Printing a directory list A directory list shows the resources stored in a ﬂash memory or in the printer hard disk. From the home screen, navigate to: >...
Page 68: Copying
Copying Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book two-sided pages. pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 69: Copying Photos
Copying • The ADF indicator light comes on when the paper is loaded properly. Adjust the paper guides. From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy >...
Page 70: Customizing Copy Settings
Copying Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that support transparencies, then navigate to: Manual Feeder > select the size of the transparencies > Transparency Load transparencies into the multipurpose feeder, and then touch Copy It. Copying on letterhead Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.
Page 71: Copying Different Paper Sizes
Copying Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 72: Reducing Or Enlarging Copies
Copying Copying on both sides of the paper (duplexing) Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 73: Collating Copies
Copying • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the home screen, navigate to: Copy > Content Touch the button that best represents the content type of the document you are copying. •...
Page 74: Placing Separator Sheets Between Copies
Copying Placing separator sheets between copies Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 75: Placing Information On Copies
Copying Placing information on copies Placing a header or footer on pages Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 76: Understanding The Copy Options
Copying Canceling a copy job while copying pages using the scanner glass From the home screen, touch Cancel Job. Canceling appears on the display. When the job is canceled, the Copy screen appears. Canceling a copy job while pages are being printed From the printer control panel, touch Cancel Job or press on the keypad.
Page 77 Copying Darkness This option lets you adjust how light or dark the copies are in relation to the original document. Sides (Duplex) This option lets you make one- or two-sided copies from one- or two-sided original documents. Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. Copies This option lets you set the number of copies to be printed.
Page 78: Margin Shift
Copying Margin Shift This option lets you increase or reduce the size of the margin of a page by shifting the scanned image. Touch to set the margin you want. If the additional margin is too large, then the copy will be cropped. Edge Erase This option lets you remove smudges or marks around the edges of a document.
Page 79 Copying Advanced Imaging This option lets you adjust the Auto Center, Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you copy the document. Adjust ADF Skew This option lets you straighten scanned images that are slightly skewed when received from the ADF tray.
Page 80: E-Mailing
E-mailing E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single pages, small items (such as two-sided pages. postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Setting up the e-mail function Open a Web browser, and then type the printer IP address in the address ﬁeld.
Page 81: E-Mailing A Document
E-mailing Type a unique name for the e‑mail recipient, and then type the e‑mail address. If you are entering multiple addresses, then separate each address with a comma. Click Add. Creating an e-mail shortcut using the printer control panel From the home screen, navigate to: E-mail >...
Page 82 E-mailing • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure that the size of the original document and the copy paper size are the same.
Page 83: Customizing E-Mail Settings
E-mailing Touch the name of the recipient. To search for additional recipients, touch New Search, and then type the name of the next recipient. Touch > E‑mail It. Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass. Notes: •...
Page 84: Understanding The E-Mail Options
E-mailing Understanding the e-mail options Recipient(s) This option lets you enter the recipient of your e-mail. You may enter multiple e‑mail addresses. Subject This option lets you type a subject line for your e-mail. Message This option lets you type a message that will be sent with your scanned attachment. File Name This option lets you customize the attachment ﬁle name.
Page 85 E-mailing Select one of the following: • PDF—Use this to create a single ﬁle with multiple pages. This can be sent as a secured or compressed ﬁle. • TIFF—Use this to create multiple ﬁles or a single ﬁle. If Multi-page TIFF is turned off in the Settings menu of the Embedded Web Server, then TIFF saves one page in each ﬁle.
Page 86 E-mailing Transmission Log This option lets you print the transmission log or transmission error log. Edge Erase This option lets you remove smudges or any mark around the edges of a document. You can remove an equal area around all four sides of the paper, or you can pick a particular edge. Edge Erase also removes whatever is within the area selected, leaving nothing on that portion of the scan.
Page 87: Faxing
Faxing Faxing Note: The fax function is available only in some printer models. Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book two-sided pages. pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 88: Initial Fax Setup
Faxing Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the ﬁrst page of the transmission: fax name (identiﬁcation of the business, other entity, or individual sending the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual).
Page 89: Choosing A Fax Connection
Faxing Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack.
Page 90 Faxing Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack.
Page 91 Faxing Connected to different wall jacks PHONE LINE To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: •...
Page 92 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Connect the telephone to the port of the printer.
Page 93 Faxing Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access.
Page 94 Faxing Scenario 3: VoIP telephone service To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active.
Page 95 Faxing Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active.
Page 96 Faxing Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the telephone cable to an active analog telephone wall jack. Connect your analog telephone to the port of the printer.
Page 97 If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme, then do not remove the adapter plug from the port of the printer. Part name Part number Lexmark adapter plug 40X8519...
Page 98 Faxing Connecting the printer to a non‑RJ‑11 wall jack LINE Connect one end of the telephone cable that came with printer to the port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ‑11 connector, then connect it directly to the telephone adapter.
Page 99 Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N Connect the printer to any of the N ports. N F N PHONE LINE...
Page 100: Connecting To A Distinctive Ring Service
Faxing Connect one end of the telephone cable that came the printer to the port of the printer. Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.
Page 101: Sending A Fax
Faxing In the Fax Name ﬁeld, type the name to be printed on all outgoing faxes. In the Fax Number ﬁeld, enter the printer fax number. Click Submit. Setting the date and time You can set the date and time so that they are printed on every fax you send. Open a Web browser, and then type the printer IP address in the address ﬁeld.
Page 102: Sending A Fax Using The Computer
• The fax option is available only with the PostScript® driver or the Universal Fax Driver. For more information, go to http://support.lexmark.com. • To use the fax option with the PostScript driver, conﬁgure and enable it in the Conﬁguration tab.
Page 103: Sending A Fax Using The Address Book
Faxing • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides. From the printer control panel, press #, and then enter the shortcut number using the keypad. Touch Fax It.
Page 104: Creating Shortcuts
Faxing Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Assign a shortcut number to a single fax number or a group of fax numbers. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 105: Making A Fax Lighter Or Darker
Faxing Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 106: Canceling An Outgoing Fax
Faxing • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Fax Settings > Analog Fax Setup > Block No Name Fax. Notes: • This option blocks all incoming faxes that have a private caller ID or have no fax name. •...
Page 107: Understanding The Fax Options
Faxing From the Held Fax Mode menu, select one of the following: • • Always On • Manual • Scheduled If you selected Scheduled, then continue with the following steps: Click Fax Holding Schedule. From the Action menu, select Hold faxes. From the Time menu, select the time you want the held faxes released.
Page 108: Delayed Send
Faxing Select from the following content sources: • Black/White Laser—The original document was printed using a mono laser printer. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. •...
Page 109 Faxing Edge Erase This option lets you remove smudges or any mark around the edges of a document. You can remove an equal area around all four sides of the paper, or you can pick a particular edge. Edge Erase also removes whatever is within the area selected, leaving nothing on that portion of the scan.
Page 110: Scanning
Scanning Scanning Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a ﬂash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Page 111 Scanning • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Navigate to: Settings > Other Settings area > Manage Shortcuts > FTP Shortcut Setup Enter the appropriate information. Note: A password may be required. If you do not have an ID and password, then contact your system support person.
Page 112: Scanning To A Computer Or Flash Drive
Scanning Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
Page 113: Understanding The Scan Options
Scanning Note: The scanner scans and sends the document to the directory you speciﬁed. View the ﬁle from the computer. Note: The output ﬁle is saved in the location or launched in the program you speciﬁed. Setting up Scan to Computer Notes: •...
Page 114: Original Size
Scanning Save As Shortcut This option lets you save the current settings as a shortcut by assigning a shortcut name. Note: Selecting this option automatically assigns the next available shortcut number. Original Size This option lets you set the paper size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑...
Page 115 Scanning Select from the following content sources: • Black/White Laser—The original document was printed using a mono laser printer. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. •...
Page 116: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Default Source Menu Settings Page Active NIC Miscellaneous Security Settings Paper Size/Type Device Statistics Standard Network Conﬁdential Print Conﬁgure MP Stapler Test Standard USB Erase Temporary Data Substitute Size Network Setup Page Parallel [x]...
Page 117: Paper Menu
Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: Multipurpose Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Conﬁgure MP to "Cassette" for Manual Envelope Multipurpose Feeder to appear as a menu setting.
Page 118 Understanding the printer menus Tray [x] Type Specify the type of paper loaded in each tray. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Transparency Custom Type [x] is the factory default setting for all other trays. Recycled •...
Page 119 Understanding the printer menus Multipurpose Feeder Type Specify the paper type loaded in the multipurpose feeder. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, set Conﬁgure to “Cassette” for Multipurpose Recycled Feeder Type to appear as a menu.
Page 120 Understanding the printer menus Manual Paper Type Specify the paper type being manually loaded. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, set Conﬁgure MP to “Manual” for Manual Recycled Paper Type to appear as a menu.
Page 121: Substitute Size Menu
Understanding the printer menus Substitute Size menu Substitute Size Substitute a speciﬁed paper size if the requested paper size is not available. Statement/A5 Notes: Letter/A4 • All Listed is the factory default setting. All available substitutions are All Listed allowed. •...
Page 122: Paper Weight Menu
Understanding the printer menus Rough Envelope Texture Specify the relative texture of the rough envelopes loaded. Rough Letterhead Texture Specify the relative texture of the letterhead loaded. Smooth Note: Normal is the factory default setting. Normal Rough Preprinted Texture Specify the relative texture of the preprinted paper loaded. Smooth Note: Normal is the factory default setting.
Page 123 Understanding the printer menus Transparency Weight Specify the relative weight of the transparencies loaded. Light Note: Normal is the factory default setting. Normal Heavy Recycled Weight Specify the relative weight of the recycled paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Labels Weight...
Page 124: Paper Loading Menu
Understanding the printer menus Rough/Cotton Weight Specify the relative weight of the cotton or rough paper loaded. Light Note: Normal is the factory default setting. Normal Heavy Custom [x] Weight Specify the relative weight of the custom paper loaded. Light Notes: Normal •...
Page 125: Custom Types Menu
Understanding the printer menus Custom [x] Loading Determine and set two‑sided printing for all print jobs that specify Custom [x] as the paper type. Duplex Note: Custom [x] Loading is available only if the custom type is supported. Notes: • Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from Printing Preferences or Print dialog.
Page 126: Custom Scan Sizes Menu
Understanding the printer menus Custom Scan Sizes menu Custom Scan Size [x] Specify a custom scan size name, size, and page orientation. Scan Size Name Notes: Width • 8.5 inches is the U.S. factory default setting for Width. 216 mm is the Height international factory default setting for Width.
Page 127: Reports Menu
Understanding the printer menus Reports Menu Reports menu Menu Settings Page Print a report on the current printer menu settings. The report also contains information about the status of the supplies and a list of hardware options that are successfully installed. Device Statistics Print a report containing printer statistics, such as supply information and number of printed pages.
Page 128: Network/Ports Menu
Understanding the printer menus Print Directory Print a list of all the resources stored in an optional ﬂash memory card or printer hard disk. Notes: • Job Buffer Size must be set to 100%. • Make sure that the memory card or hard disk is installed and working properly.
Page 129 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language speciﬁed in the Setup menu.
Page 130: Network Card Menu
Understanding the printer menus Reports menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address.
Page 131 Understanding the printer menus IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP.
Page 132: Ipv6 Menu
Understanding the printer menus IPv6 menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > IPv6 • Network/Ports > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or printers that are attached to print servers. Enable IPv6 Enable IPv6 in the printer.
Page 133: Appletalk Menu
Understanding the printer menus Network Mode Specify the network mode. BSS Type Notes: Infrastructure • Infrastructure is the factory default setting. This lets the printer Ad hoc access a network using an access point. • Ad hoc conﬁgures a wireless connection directly between the printer and a computer.
Page 134: Standard Usb Menu
Understanding the printer menus Standard USB menu PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
Page 135: Smtp Setup Menu
Understanding the printer menus Job Buffering Temporarily store print jobs in the printer hard disk before printing. Notes: • Off is the factory default setting. Auto • On buffers jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Page 136 Understanding the printer menus Use SSL Set the printer to use SSL for increased security when connecting to the SMTP server. Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Page 137: Security Menu
Understanding the printer menus Security menu Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Login Failures Failure Time Frame Notes: Lockout Time •...
Page 138: Erase Temporary Data Files Menu
Understanding the printer menus Repeat Job Expiration Set a time limit on how long the printer stores print jobs. 1 hour 4 hours 24 hours 1 week Verify Job Expiration Set a time limit on how long the printer stores print jobs needing veriﬁcation. 1 hour 4 hours 24 hours...
Page 139: Security Audit Log Menu
Understanding the printer menus Security Audit Log menu Export Log Let an authorized user export the audit log. Notes: • To export the audit log from the printer control panel, a ﬂash drive must be attached to the printer. • The audit log can be downloaded from the Embedded Web Server and saved on a computer.
Page 140: Settings Menu
Understanding the printer menus Enable NTP Enable Network Time Protocol, which synchronizes the clocks of devices on a network. Notes: • On is the factory default setting. • This setting is turned off if you manually set the date and time. Settings menu General Settings menu Display Language...
Page 141 Understanding the printer menus ADF Loaded Beep Enable an ADF beep sound when loading paper. Enabled Note: Enabled is the factory default setting. Disabled Quiet Mode Reduce printer noise. Note: Off is the factory default setting. Run Initial setup Run the setup wizard. Keyboard Specify a language and custom key information for the keyboard on the display.
Page 142 Understanding the printer menus Scan to PC Port Range Specify a valid port range for printers behind a port blocking ﬁrewall. [port range] Note: 9751:12000 is the factory default setting. Displayed Information Specify the display information on the upper corners of the home screen.
Page 143 Understanding the printer menus Displayed Information (continued) Customize the displayed information for certain menus. Paper Jam Select from the following options: Load Paper Display Service Errors Message to display Default Alternate Default [text entry] Alternate [text entry] Notes: • No is the factory default setting for Display. •...
Page 144 Understanding the printer menus Screen Brightness Specify the brightness of the display. 20–100 Note: 100 is the factory default setting. One Page Copy Set copies from the scanner glass to only one page at a time. Note: Off is the factory default setting. Audio Feedback Set the button volume and feedback.
Page 145 Understanding the printer menus Timeouts Set the idle time before the printer enters a lower power state. Standby Mode Note: 15 minutes is the factory default setting. Disabled 1–240 Timeouts Set the idle time before the printer begins operating in Sleep mode.
Page 146 Understanding the printer menus Timeouts Set the time the printer waits for more data before canceling a print job. Wait Timeout Disabled Notes: 15–65535 • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation.
Page 147: Copy Settings Menu
Understanding the printer menus Accessibility Settings Adjust the Voice Guidance speaking rate. Speech Rate Note: Normal is the factory default setting. Very Slow Slow Normal Fast Faster Very Fast Rapid Very Rapid Fastest Accessibility Settings Set the headphones volume. Headphone Volume Note: 5 is the factory default setting.
Page 148 Understanding the printer menus Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Sides (Duplex) Specify whether an original document is two‑sided or one‑sided, and then specify whether the copy should be two‑sided or one‑sided.
Page 149 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oﬁcio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x] Book Original...
Page 150 Understanding the printer menus Header/Footer Specify the header or footer information and its location on the page. [Location] For the location, select from the following options: • Top left Date/Time • Top middle Page number • Top right Custom text •...
Page 151: Fax Settings Menu
Understanding the printer menus Color Dropout Specify which color to drop and to adjust the dropout setting for each color threshold. Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
Page 152 Understanding the printer menus General Fax Settings Restore Factory Defaults Restore the factory defaults of all fax settings. Optimize Fax Compatibility Optimize fax compatibility with other fax machines. Fax Name Specify the name of the fax in the printer. Fax Number Specify the number assigned to the fax.
Page 153 Understanding the printer menus Fax Cover Page Conﬁgure the fax cover page. Fax Cover Page Notes: Off by default • Off by default is the factory default setting for Fax Cover Page. On by default • Off is the factory default setting for all other menu items. Never use Always use Include to Field...
Page 154 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Mixed Sizes is the U.S. factory default setting. A4 is the international Legal factory default setting. Executive Folio Statement Oﬁcio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x]...
Page 155 Understanding the printer menus Automatic Redial Specify the number of times the printer tries to send the fax to a speciﬁed number. 0–9 Note: 5 is the factory default setting. Redial frequency Specify the number of minutes between redials. 1–200 Note: 3 is the factory default setting.
Page 156 Understanding the printer menus Background Removal Adjust the amount of background visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting. Color Balance Enable an equal balance of colors in the scanned image. Cyan - Red Magenta - Green Yellow - Blue Color Dropout...
Page 157 Understanding the printer menus Enable Color Fax Scans Enable color faxing. Off by default Note: Off by default is the factory default setting. On by default Never use Always use Auto Convert Color Faxes to Convert all outgoing faxes to black and white. Mono Faxes Note: On is the factory default setting.
Page 158 Understanding the printer menus Sides (Duplex) Enable two‑sided printing for incoming fax jobs. Notes: • Off is the factory default setting. • This menu item appears only when a duplex unit is installed. Separator Sheets Enable the printer to include separator sheets for incoming fax jobs. Note: Off is the factory default setting.
Page 159 Understanding the printer menus Holding Faxes Enable the printer to hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Held Fax Mode Note: Off is the factory default setting. Always On Manual Scheduled...
Page 160 Understanding the printer menus Speaker Settings Speaker Mode Specify the mode of the speaker. Always Off Note: On until Connected is the factory default setting. A sound is issued until On until Connected the fax connection is made. Always On Speaker Volume Set the speaker volume to high or low.
Page 161 Understanding the printer menus E‑mail Server Setup Specify a domain name, such as a company domain name, and then limit e‑mail destinations only to that domain name. Limit destinations Note: You can only specify one domain. E‑mail Server Setup Deﬁne the e‑mail server Web link settings. Web Link Setup Note: The characters * : ? <...
Page 162 Understanding the printer menus Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Color Specify whether the printer captures and transmits content in color. Note: On is the factory default setting.
Page 163 Understanding the printer menus Sides (Duplex) Specify the orientation of the original documents loaded in the ADF for two‑sided scanning. Long edge Note: Off is the factory default setting. Short edge JPEG Quality Set the quality of a JPEG photo image in relation to ﬁle size and quality of the image.
Page 164 Understanding the printer menus Custom Job scanning Copy a document that contains mixed paper sizes. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working hard disk is installed. Scan Preview Specify whether a preview appears on the display for scan jobs. Notes: •...
Page 165: Ftp Settings Menu
Understanding the printer menus Negative Image Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail Adjust the amount of shadow detail visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting. Adjust ADF Skew Correct the slight skew in the scanned image.
Page 166 Understanding the printer menus PDF Settings Conﬁgure the PDF settings. PDF Version Notes: 1.2–1.7 • 1.5 is the factory default setting for PDF Version. A–1a • Normal is the factory default setting for PDF Compression. This setting A–1b appears only when a formatted, working hard disk is installed. PDF Compression •...
Page 167 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oﬁcio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x] Book Original...
Page 168 Understanding the printer menus TIFF Compression Specify the format used in compressing TIFF ﬁles. Note: LZW is the factory default setting. JPEG Transmission Log Specify whether to print the transmission log. Print log Note: Print log is the factory default setting. Do not print log Print only for error Log Paper Source...
Page 169 Understanding the printer menus Color Dropout Specify which color to drop and to adjust the dropout setting for each color threshold. Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
Page 170: Flash Drive Menu
Understanding the printer menus Flash Drive menu Scan Settings Format Specify the ﬁle format. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) PDF Settings Conﬁgure the PDF settings. PDF Version Notes: 1.2–1.7...
Page 171 Understanding the printer menus Resolution Specify the resolution of the scan in dots per inch (dpi). 75 dpi Note: 150 dpi is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.
Page 172 Understanding the printer menus Text/Photo Default Set the quality of a text/photo image in relation to ﬁle size and quality. 5–90 Note: 75 is the factory default setting. Photo Default Set the quality of a photo image in relation to ﬁle size and quality. 5–90 Note: 50 is the factory default setting.
Page 173 Understanding the printer menus Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail Adjust the amount of shadow detail visible on a scanned image.
Page 174 Understanding the printer menus Duplex Binding Deﬁne binding for two-sided pages in relation to page orientation. Long Edge Notes: Short Edge • Long Edge is the factory default setting. This assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). •...
Page 175: Print Settings
Understanding the printer menus OCR Settings menu Note: This menu appears only if you have purchased and installed the AccuRead OCR solution. Auto Rotate Automatically rotate scanned documents for proper orientation. Note: On is the factory default setting. Despeckle Remove specks from a scanned image. Note: Off is the factory default setting.
Page 176 Understanding the printer menus Job Waiting Specify that print jobs be removed from the print queue if they require unavailable printer options or custom settings. Print jobs removed from the print queue are stored in a separate print queue, so other jobs print normally. When the missing information or options are obtained, the stored jobs print.
Page 177: Finishing Menu
Understanding the printer menus Print All Order Specify the order in which held and conﬁdential jobs are printed when Print All is selected. Alphabetical Oldest First Note: Alphabetical is the factory default setting. Print jobs always appear in alphabetical order on the printer control Newest First panel.
Page 178: Quality Menu
Understanding the printer menus Paper Saver Print multiple‑page images on one side of a paper. Notes: 2‑Up • Off is the factory default setting. 3‑Up • The number selected is the number of page images that are printed per 4‑Up side.
Page 179 Understanding the printer menus Enhance Fine Lines Enable a print mode preferable for ﬁles such as architectural drawings, maps, electrical circuit diagrams, and ﬂow charts. Notes: • Off is the factory default setting. • To set this option using the Embedded Web Server, type the network printer IP address in the Web browser address ﬁeld.
Page 180: Utilities Menu
Understanding the printer menus Log Action at Near Full Set how the printer responds when the hard disk is nearly full. None Notes: E‑mail Current Log • None is the factory default setting. E‑mail & Delete Current Log • The value deﬁned in Log Near Full Level determines when this action is E‑mail &...
Page 181: Xps Menu
Understanding the printer menus Format Flash Format the ﬂash memory. Warning—Potential Damage: Do not turn off the printer while the ﬂash memory is being formatted. Notes: • Yes deletes all data stored in ﬂash memory. • No cancels the format request. •...
Page 182: Postscript Menu
Understanding the printer menus Annotations Print annotations in a PDF. Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Print PS Error Print a page containing the PostScript error. Note: Off is the factory default setting. Lock PS Startup Mode Disable the SysStart ﬁle.
Page 183 Understanding the printer menus Symbol Set Specify the symbol set for each font name. 10U PC‑8 Notes: 12U PC‑850 • 10U PC‑8 is the US factory default setting. 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetical and numeric characters, punctuation, and special symbols.
Page 184 Understanding the printer menus PCL Emulation Settings Specify whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command. Auto CR after LF Note: Off is the factory default setting. PCL Emulation Settings Specify whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command.
Page 185: Html Menu
Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do Antique Olive Lubalin Graph not specify a font. Apple Chancery Marigold Arial MT...
Page 186: Help Menu
Understanding the printer menus Backgrounds Specify whether to print backgrounds on HTML documents. Do Not Print Note: Print is the factory default setting. Print Image menu Auto Fit Select the optimal paper size, scaling, and orientation. Note: On is the factory default setting. It overrides scaling and orientation settings for some images.
Page 187: Saving Money And The Environment
Saving money and the environment Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
Page 188: Reducing Printer Noise
Saving money and the environment • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > General Settings > Eco‑Mode > select a setting Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance speciﬁcations of the printer.
Page 189: Adjusting Sleep Mode
Saving money and the environment Adjusting Sleep mode From the home screen, navigate to: > Settings > General Settings > Timeouts > Sleep Mode In the Sleep Mode ﬁeld, select the number of minutes the printer is idle before it enters Sleep mode. Apply the changes.
Page 190: Recycling
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 191: Securing The Printer
Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
Page 192: Finding Printer Security Information
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
Page 193: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning printer parts Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Page 194: Cleaning The Scanner Glass
Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. Clean all the areas shown, and then let them dry.
Page 195: Checking The Status Of Parts And Supplies
Damage caused by the use of third-party supplies or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage...
Page 196: Ordering A Toner Cartridge
Maintaining the printer Ordering a toner cartridge Notes: • The estimated cartridge yield is based on approximately 5% coverage per page. • Extremely low print coverage for extended periods of time may negatively affect actual yield. Part name Part number Toner Cartridge 24B6213 Ordering an imaging unit...
Page 197: Storing Supplies
Maintaining the printer Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
Page 198 Maintaining the printer Pull the toner cartridge out using the handle. Unpack the toner cartridge, and then remove all packing materials. Shake the new cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Page 199: Replacing The Imaging Unit
Maintaining the printer Replacing the imaging unit Press the button on the right side of the printer, and then open the front door. Pull the toner cartridge out using the handle. Lift the green handle, and then pull the imaging unit out of the printer.
Page 200 Maintaining the printer Unpack the new imaging unit, and then shake it. Remove all packing materials from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 201: Moving The Printer
Maintaining the printer Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Close the front door. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Page 202: Moving The Printer To Another Location
Maintaining the printer • Use the handholds located on both sides of the printer to lift it. • Make sure your ﬁngers are not under the printer when you set it down. • Before setting up the printer, make sure there is adequate clearance around it. Use only the power cord provided with this product or the manufacturer's authorized replacement.
Page 203: Managing The Printer
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com.
Page 204: Viewing Reports
Managing the printer Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 205: Restoring Factory Default Settings
Managing the printer Notiﬁcation Description The printer generates an e-mail about the status of the supply when supply notiﬁcation is enabled. The printer stops when some supplies become empty to prevent damage. Click Submit. Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings.
Page 206: Clearing Jams
Clearing jams Clearing jams Carefully select paper and specialty media and load them properly to avoid paper jams. If jams occur, then follow the steps outlined in this chapter. Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser.
Page 207: Identifying Jam Locations
Clearing jams • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray ﬁrmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. •...
Page 208: Paper Jam In The Front Door
Clearing jams Jam location Duplex unit Trays Rear door Paper jam in the front door CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Open the front door.
Page 209 Clearing jams Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs.
Page 210: Paper Jam In The Rear Door
Clearing jams Note: Use the arrows inside the printer as guides. Insert the toner cartridge. Close the front door. If necessary, press on the control panel. Paper jam in the rear door Open the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 211: Paper Jam In The Standard Bin
Clearing jams Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the rear door. If necessary, press on the control panel. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 212: Paper Jam In The Duplex Unit
Clearing jams If necessary, press on the control panel. Paper jam in the duplex unit Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 213: Paper Jam In Trays
Clearing jams Insert the tray. From the control panel, press Paper jam in trays Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. If necessary, press on the control panel. Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder.
Page 214 Clearing jams Flex, fan, and align the paper edges before loading. Reload paper, and then adjust the paper guide. If necessary, press on the control panel.
Page 215: Paper Jam In The Automatic Document Feeder
Clearing jams Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open the ADF cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the ADF cover. If necessary, press from the control panel.
Page 216: Troubleshooting
Cartridge, imaging unit mismatch [41.xy] Use only a supported toner cartridge and imaging unit. Note: For a list of supported supplies, go to www.lexmark.com. Cartridge nearly low [88.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press...
Page 217: Close Front Door
Troubleshooting Change [paper source] to [custom type name] load [orientation] Try one or more of the following • Load the correct paper size and type in the tray, verify the paper size and type settings are speciﬁed in the Paper menu on the printer control panel, and then select Finished changing paper. For non‑touch‑screen printer models, press to conﬁrm.
Page 218 Troubleshooting Conﬁguration change, some held jobs were not restored [57] Held jobs are invalidated because of any of the following possible changes in the printer: • The printer ﬁrmware has been updated. • The tray for the print job is removed. •...
Page 219: Fax Memory Full
Troubleshooting Error reading USB drive. Remove USB. An unsupported USB device is inserted. Remove the USB device, and then insert a supported one. Error reading USB hub. Remove hub. An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one. Fax memory full From the control panel, touch Continue to clear the message and cancel the fax job.
Page 220 Troubleshooting Fax Station Number not set up. Contact system administrator. Try either of the following: • From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to conﬁrm. • Complete the Analog Fax Setup. If the message appears again after completing the setup, then contact your system support person.
Page 221 Troubleshooting Insufficient memory, some Held Jobs were deleted [37] The printer deleted some held jobs in order to process current jobs. Select Continue to clear the message. For non-touch-screen printer models, press to conﬁrm. Insufficient memory, some held jobs will not be restored [37] Try one or more of the following: •...
Page 222 Troubleshooting Load multipurpose feeder with [custom type name] [orientation] Try one or more of the following: • Load the multipurpose feeder with the correct paper size and type. • Depending on your printer model, touch Continue or press to clear the message and continue printing.
Page 223 • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm.
Page 224 Turn off the printer, wait for about 10 seconds, and then turn the printer back on. • Update the network ﬁrmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. No analog phone line connected to modem, fax is disabled.
Page 225 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 226: Remove Paper From Standard Output Bin
If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge. Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The cartridge may be defective or a non‑genuine Lexmark supply. For more information, see “Using genuine Lexmark parts and supplies”...
Page 227 For more information, see the instruction sheet that came with the supply. This error can also be caused by installing a genuine Lexmark cartridge, such as a high yield cartridge, that is not intended to be used in this product.
Page 228: Restore Held Jobs
Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. This error can also be caused by installing a genuine Lexmark imaging unit, such as a MICR unit, that is not intended to be used in this product.
Page 229: Some Held Jobs Were Not Restored
From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer models, press to conﬁrm. • Turn off the printer and then turn it back on. • Update the network ﬁrmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com.
Page 230: Supply Needed To Complete Job
Troubleshooting Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to conﬁrm. Notes: • The printer discards any data received through the USB port. • Make sure the USB Buffer menu is not set to Disabled. Supply needed to complete job Do either of the following: •...
Page 231: Solving Printer Problems
Troubleshooting Unformatted ﬂash detected [53] Try one or more of the following: • From the printer control, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen printer models, press to conﬁrm. • Format the ﬂash memory. Note: If the error message remains, then the ﬂash memory may be defective and need to be replaced. Weblink server not set up.
Page 232 Troubleshooting Action Step 4 Unplug the other Go to step 5. electrical equipment, Check other electrical equipment plugged into the electrical outlet. and then turn on the printer. If the printer Does other electrical equipment work? does not work, then reconnect the other electrical equipment.
Page 233 Troubleshooting Action Step 11 Go to step 12. Install the correct printer driver. Check the installed printer driver. Is the correct printer driver installed? Step 12 The problem is Contact customer solved. support. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
Page 234 Troubleshooting Action Step 3 Go to step 4. Reinstall the internal option. Print a menu settings page, and then check to see if the internal option is listed in the Installed Features list. Is the internal option listed in the menu settings page? Step 4 The problem is Contact...
Page 235: Paper Feed Problems
Troubleshooting Action Step 4 The problem is Contact customer solved. support. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
Page 236: Solving Print Problems
Troubleshooting Action Step 2 Go to step 3. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do paper jams still occur frequently? Step 3 Contact...
Page 237 Troubleshooting Action Step 2 The problem is Go to step 3. solved. The print job may contain a formatting error or invalid data. • Delete the print job, and then send it again. • For PDF ﬁles, generate a new ﬁle, and then print the documents.
Page 238 Troubleshooting Error message about reading the ﬂash drive appears Action Step 1 Go to step 2. Insert the ﬂash drive into the front USB Check if the ﬂash drive is inserted into the front USB port. port. Note: The ﬂash drive will not work if it is inserted into the rear USB port.
Page 239: Incorrect Characters Print
Troubleshooting Incorrect characters print Action Step 1 Deactivate Hex Go to step 2. Trace mode. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode.
Page 240: Large Jobs Do Not Collate
Troubleshooting Large jobs do not collate Action Step 1 The problem is Go to step 2. solved. From the Finishing menu on the printer control panel, set Collate to “(1,2,3) (1,2,3).” Resend the print job. Did the job print and collate correctly? Step 2 The problem is Go to step 3.
Page 241: Print Jobs Do Not Print
Troubleshooting • The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures. Action Step 1 The problem is Go to step 2. solved. Make sure the size of the paper loaded in the tray matches the fuser type.
Page 242: Print Job Takes Longer Than Expected
Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print? Print job takes longer than expected Action...
Page 243: Tray Linking Does Not Work
Troubleshooting Action Step 3 The problem is Go to step 4. solved. Remove held jobs stored in the printer memory. Resend the print job. Did the job print? Step 4 The problem is Go to step 5. solved. Disable the Page Protect feature. From the printer control panel, navigate to: Settings >...
Page 244: Print Quality Problems
Troubleshooting Action Step 2 The problem is Contact customer solved. support. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked.
Page 245 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Print a font sample list to check if the fonts you are using are supported by the printer. From the printer control panel, navigate to: > Reports > Print Fonts Touch PCL Fonts or PostScript Fonts.
Page 246 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the • Paper menu to match the paper loaded in the tray. Specify the paper size from the tray settings to match Do the paper size and type match the paper loaded in the tray?
Page 247: Gray Background On Prints
Troubleshooting Action Step 2 The problem is Contact customer solved. support. Replace the fuser. For more information on installing the fuser, see the instruction sheet that came with the part. Resend the print job. Do compressed images still appear? Gray background on prints Leading edge ABCDE ABCDE...
Page 248 Troubleshooting Action Step 4 The problem is Contact customer solved. support. Check if off-white background is selected. Depending on your operating system, set off-white background from Print Properties or the Print dialog. Resend the print job. Did the background disappear from the prints? Horizontal voids appear on prints Leading edge Trailing edge...
Page 249 Troubleshooting Action Step 4 Contact customer The problem is support. solved. Replace the imaging unit, and then resend the print job. Do horizontal voids appear on prints? Incorrect margins on prints A B C D A B C D A B C D Action Step 1 The problem is...
Page 250: Paper Curl
Troubleshooting Paper curl Action Step 1 Go to step 2. Adjust the width and length guides. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3.
Page 251 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. Resend the print job. Do print irregularities still appear? Step 2 Go to step 3.
Page 252: Print Is Too Dark
Troubleshooting Print is too dark Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too dark? Step 2 Go to step 3.
Page 253: Print Is Too Light
Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 6 Contact...
Page 254: Printer Is Printing Blank Pages
Troubleshooting Action Step 4 From the printer Go to step 5. control panel, Make sure that the paper has no texture or rough ﬁnishes. change the texture settings in the Paper Are you printing on textured or rough paper? Texture menu to match the paper you are printing on.
Page 255: Printer Is Printing Solid Black Pages
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit.
Page 256: Repeating Defects Appear On Prints
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 257: Shadow Images Appear On Prints
Troubleshooting Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge Action Step 1 Go to step 2. Load paper with the correct paper type Load paper with the correct paper type and weight in the tray.
Page 258: Streaked Horizontal Lines Appear On Prints
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...
Page 259: Streaked Vertical Lines Appear On Prints
Troubleshooting Action Step 4 Go to step 5. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 260 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper texture, type, and • weight in the Paper menu to match the paper loaded in the tray. Specify the paper texture, type, and weight from the...
Page 261 Troubleshooting Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove, and then install the imaging unit. Resend the print job. Does fog or shading appear on prints? Step 2 Contact customer...
Page 262: Transparency Print Quality Is Poor
Troubleshooting Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Do toner specks appear on prints? Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency.
Page 263: Solving Copy Problems
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct ﬁll pattern. Resend the print job. Do vertical voids appear on prints? Step 2 Go to step 3. The problem is solved.
Page 264: Copier Does Not Respond
Troubleshooting Copier does not respond Action Step 1 Clear the error or Go to step 2. status message. Check if an error or status message appears on the display. Does an error or status message appear? Step 2 Go to step 3. Connect the power cord to the printer Check if the power cord is plugged into the printer and a properly...
Page 265: Poor Copy Quality
Troubleshooting Poor copy quality Action Step 1 Clear the error or Go to step 2. status message. Check if an error or status message appears on the display. Does an error or status message appear? Step 2 Go to step 3. Increase the scan resolution setting for Check the quality of the original document.
Page 266: Solving Fax Problems
Troubleshooting Action Step 8 Go to step 9. The problem is solved. Check for missing or faded text on prints. From the Copy screen, adjust the settings of the following: • Sharpness—Increase the sharpness setting. • Contrast—Increase the contrast setting. Resend the copy job.
Page 267: Caller Id Is Not Shown
Troubleshooting Caller ID is not shown Action Contact your telephone company to check if your telephone line The problem is Contact customer is subscribed to the caller ID service. solved. support. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting.
Page 268 Troubleshooting Action Step 5 The problem is Go to step 6. solved. Check the telephone wall jack. Plug the telephone cable into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone cable into the wall jack.
Page 269 Troubleshooting Action Step 7 Go to step 8. • Try calling the fax number to make Check for a dial tone. sure that it is working properly. Did you hear a dial tone? • If the telephone line is being used by another device, then wait until the other...
Page 270: Can Receive But Not Send Faxes
Troubleshooting Can receive but not send faxes Action Step 1 The problem is Go to step 2. solved. Check if the printer is in Fax mode. From the home screen, touch Fax to put the printer in Fax mode, and then send the fax. Note: The Multi Send application does not support the XPS output type.
Page 271 Troubleshooting Action Step 2 The problem is Go to step 3. solved. Check the ring count delay settings. Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 272: Solving Scanner Problems
Troubleshooting Received fax has poor print quality Action Step 1 The problem is Go to step 2. solved. Ask the person who sent you the fax to: Check if the quality of the original document is satisfactory. Increase the fax scan resolution, if possible. Resend the fax.
Page 273: Cannot Scan From A Computer
Troubleshooting • “Scan job was not successful” on page 275 • “Scanner unit does not close” on page 275 • “Scanning takes too long or freezes the computer” on page 275 • “The scanner does not respond” on page 276 Cannot scan from a computer Action Step 1...
Page 274: Poor Scanned Image Quality
Troubleshooting Poor scanned image quality Action Step 1 Clear the error Go to step 2. message. Check if an error message appears on the display. Is there an error message on the printer display? Step 2 Go to step 3. Increase the scan resolution settings Check the quality of the original document.
Page 275: Scanner Unit Does Not Close
Troubleshooting Scan job was not successful Action Step 1 Go to step 2. Connect the cables properly. Check the cable connections. Make sure the Ethernet or USB cable is securely connected to the computer and the printer. Are the cables securely connected? Step 2 Change the ﬁle Go to step 3.
Page 276 Troubleshooting Action Step 2 Contact customer The problem is support. solved. Select a lower scan resolution. Does scanning still take too long or freeze the computer? The scanner does not respond Action Step 1 Go to step 2. Turn on the printer. Check if the printer is turned on.
Page 277: Solving Home Screen Application Problems
Troubleshooting Action Step 7 The problem is Contact customer solved. support. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Are the printer and scanner working? Solving home screen application problems An application error has occurred Action Step 1 Go to step 2.
Page 278 Troubleshooting Action Step 2 The problem is Go to step 3. solved. Make sure the printer IP address is correct. View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 279: Contacting Customer Support
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
Page 280: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 281 Notices Trademarks Lexmark, the Lexmark logo, MarkNet, and MarkVision are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print is a trademark of Google Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Page 282: Noise Emission Levels
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 283: Temperature Information
The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 284: Energy Star
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped by Lexmark.
Page 285: Power Consumption
The product is plugged into an electrical outlet, but the power switch is turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.
Page 286: Industry Canada Compliance Statement
Notices Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a speciﬁed period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): By using the conﬁguration menus, the Sleep Mode Timeout can be modiﬁed between 1 minute and 120 minutes.
Page 287 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 288: Notice To Users Of The Canadian Telephone Network
If this happens, the telephone company will provide advance notice in order for you to make necessary modiﬁcations to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com...
Page 289: Notice To Users Of The New Zealand Telephone Network
Notices Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identiﬁed as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected.
Page 290: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The ﬁlter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 291 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 292 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 293 Notices This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneﬁciaries of this limitation. Additional rights...
Page 294: Index
Index Index avoiding jams 57 changing port settings Numerics avoiding paper jams 206 internal solutions port 38 250‑sheet tray checking an unresponsive installing 30 printer 231 550‑sheet tray checking status of parts and back button installing 30 supplies 195 printer control panel 14 checking the status of parts and basic printer model 11 supplies 195...
Page 295 Index conﬁguring supply separator sheets 78 creating a fax destination notiﬁcations 204 sides (duplex) 77 shortcut connecting printer to distinctive copy quality using the Embedded Web ring service 100 adjusting 72 Server 104 connecting to a wireless network copy screen creating an FTP shortcut using PIN (Personal content source 77...
Page 296 Index distinctive ring service, fax Erase Temporary Data Files adding subject line 83 connecting to 100 menu 138 creating shortcuts using the documents, printing erasing non‑volatile memory 191 Embedded Web Server 80 from a computer 61 erasing volatile memory 191 creating shortcuts using the DSL ﬁlter 93 Error reading USB drive.
Page 297 Index standard telephone line ﬂash drive Hibernate mode connection 89 printing from 63 using 189 VoIP 94 Flash Drive menu 170 hiding icons on the home Fax Station Name not set up. ﬂash drives screen 19 Contact system supported ﬁle types 64 holding faxes 106 administrator.
Page 298 45 e‑mail options 84 printing 39 tips on using 52 Miscellaneous menu 137 menus Lexmark Print mobile device Active NIC 128 using 62 printing from 62 AppleTalk 133 line ﬁlter 93 Mopria Print Service Conﬁdential Print 137...
Page 299 224 scan options 115 supported by printer 60 noise emission levels 282 paper where to load 60 Non‑Lexmark [supply type], see characteristics 54 Paper Weight menu 122 User’s Guide [33.xy] 224 different sizes, copying 71 paper weights non‑volatile memory 191...
Page 300 Index print quality troubleshooting unexpected page breaks Conﬁguration change, some blank pages 254 occur 244 held jobs were not restored characters have jagged printer [57] 218 edges 244 minimum clearances 10 Defective ﬂash detected clipped pages or images 245 moving 10, 201, 202 [51] 218 compressed images appear on selecting a location 10...
Page 301 Standard network software method disabled. 224 error [54] 229 using 36 Non‑Lexmark [supply type], see Standard USB port disabled User’s Guide [33.xy] 224 [56] 230 Not enough free space in ﬂash Supply needed to complete...
Page 302 Index repeat print jobs 65 saving paper 74 Scanner jam, remove jammed printing from a Macintosh scan image originals from the scanner computer 66 output ﬁle type 114 [2yy.xx] 229 printing from Windows 66 scan options scanning repeating print defects appear on Adjust ADF Skew 115 from a ﬂash drive 113 prints 256...
Page 303 FTP address 111 conserving 187 copying on 69 FTP destination 110 storing 197 loading, multipurpose showing icons on the home using genuine Lexmark 195 feeder 45 screen 19 using recycled paper 187 tips 52 sides (duplex) supplies, ordering trays...
Page 304 Index scanner unit does not printer is printing solid black using a shortcut number close 266, 275 pages 255 scanning to an FTP address 111 troubleshooting, display repeating print defects appear using Forms and Favorites 61 printer display is blank 233 on prints 256 using Hibernate mode 189 troubleshooting, fax...

Lexmark XM1140 User Manual

Safety Information

Learning about the Printer

Understanding the Printer Control Panel

Setting up and Using the Home Screen Applications

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding the Printer Menus

Saving Money and the Environment

Securing the Printer

Maintaining the Printer

Managing the Printer

Clearing Jams

Troubleshooting

Notices

Index

Quick Links

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Summary of Contents for Lexmark XM1140