Activating Call Forwarding; Turning Off Call Forwarding - Avaya 9621G User Manual

Standard call related features
Touching the Send All softkey turns Send All Calls on, changing the appearance of that softkey to
indicate the feature is on. If this feature is already on, touching the Send All softkey turns the
feature off and the softkey appears normal. You can also turn Send All Calls on or off by using the
telephone Features list.
If you enabled the DND affects SAC option, the deskphone activates the SAC feature when you
manually change the presence status to DND.
Note:
You must not enable the SAC feature in case you selected the cover all option for the coverage
path because enabling both features at the same time can cause duplicate entries in the call
log.
Procedure
1. Press Forward to gain access to the main Forwarding screen.
2. Tap Send All Calls to activate the feature.

Activating call forwarding

About this task
Use this task to forward your calls to a specified number.
Procedure
1. Press Forward to gain access to the main Forwarding screen.
2. Tap Call Forward.
3. Enter the destination number to which you want to forward your calls.
4. Tap Enter.
After you enter the forwarding number, you hear a confirmation tone.

Turning off call forwarding

Procedure
1. Scroll down to the active Call Forward button.
2. Touch the line on which Call Forwarding appears to turn call forwarding off.
When you turn off the Call Forwarding feature, you hear a confirmation tone.
Using Avaya 9621G/9641G IP Deskphones SIP
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January 2015