Putting A Conference Call On Hold; Muting A Person On A Conference Call; Dropping A Person From A Conference Call - Avaya 9621G User Manual

Conferences
3. Select the call on hold that you want to add to the conference.
4. Tap Resume to take the call off hold.
5. Tap Join to add the person to the conference call.

Putting a conference call on hold

About this task
When you put a conference call on hold, the other parties can still talk to each other.
Procedure
Tap Hold during a conference call.

Muting a person on a conference call

You may be able to silence a person on a conference call using the Silence softkey. The individual
muting feature is not available on all systems. If you do not see Silence when you choose a person,
you cannot mute that person.
Procedure
1. From the Phone screen, tap Details for the line to be muted during a conference call.
2. Select the person you want to mute.
3. Tap Silence.
To view the Silence icon on the conference call, your administrator must configure the Fe-
mute and conf-dsp feature on Communication Manager.
4. Tap Silence again to take the person off mute.

Dropping a person from a conference call

About this task
This feature is not available on all systems.
Procedure
1. From the Phone screen, select your active call.
2. Tap Details.
3. Select the person you want to drop.
4. Tap Drop.
May 2016 Using Avaya 9621G/9641G/9641GS IP Deskphones H.323
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