Warranty Requirements; Exclusions From The Warranty; Elimination Of Defects / Repair; Extension To The Warranty Period - Spartherm Magic Installation And Operating Instructions Manual

Spartherm Feuerungstechnik GmbH offers a 24-month guarantee in respect
of the sliding door mechanism, operating components (such as handles, set-
ting levers, shock absorbers), electrical and electronic components (such as
fans), rotational speed controllers, the manufacturer's original spare parts, all
items purchased as extras, and all safety appliances.
Spartherm Feuerungstechnik GmbH offers a 6-month guarantee in respect
of consumables mounted in the combustion/firebox area, such as fire clay,
vermiculite, fire grates, seals and glass ceramics.
6.4 WARRANT Y REQUIREMENTS
The warranty period shall begin on the date, on which the product is deliv-
ered to the dealer / distributor. This is to be substantiated by documen-
tation, such as invoices or delivery notes by the dealer/intermediary. The
warranty certificate for the product must be presented by the claimant upon
making a warranty claim.
Spartherm Feuerungstechnik GmbH is not obliged to satisfy any claim if
such documentation is not presented.
6.5 EXCLUSIONS FROM THE WARRANT Y
These guarantee provisions do not cover:
• component wear
• fire clay/vermiculite, i.e. natural products which expand and contract
on exposure to cyclical heating and cooling. This can cause cracks to
appear. The combustion chamber linings will remain fully functional,
provided they are still in position and are not broken.
• the upper surfaces: discolouration of the coating or galvanic surfaces, due to
excessive thermal loading or over-heating.
• the push-up mechanism: failure to comply with installation guidelines,
resulting in over-heating of the guide rollers and bearings.
• seals: reductions in sealing strength due to seal hardening as a result
of thermal loading.
• glass ceramics: soiling, due to soot or other burnt-on combustion mate-
rials and visual deterioration due to thermal loading.
• careless transportation or incorrect storage
• inappropriate or careless handling of fragile components, such as glass
or ceramics
• incorrect operation and/or use
• lack of maintenance
• incorrect installation or equipment connection
• failure to comply with installation guidelines or operating instructions
• technical modifications made to the appliance by persons other than the
qualified technical staff

6.6 ELIMINATION OF DEFECTS / REPAIR

Independent of any statutory provisions acknowledged as taking precedence
over the terms of this guarantee, all necessary repair works resulting from
material or manufacturing defect shall be carried out free-of-charge and shall
not invalidate the remaining provisions of the warranty. Within the scope of
this warranty promise, Spartherm Feuerungstechnik GmbH reserves the right
to either remedy the fault or replace the device free of charge. The elimination
of defects shall take precedence.
The terms of this warranty shall not extend to any damage or compensation
not covered by statutory provisions.
6.7 EXTENSION TO THE WARRANT Y PERIOD
The warranty period shall automatically be extended when claims made in
respect of these guarantee provisions result in the repair or replacement of
defective equipment.
GB 14