General Information; Warranty Period; Requirements For This Warranty To Be Effective; Exclusion Of Warranty - Spartherm Oxford Installation And Operating Manual

6.2 GENERAL INFORMATION

This product has been manufactured in compliance with current standards
of quality control. The materials used have been carefully selected and - like
the production process - are subject to on-going quality control.
Specialist knowledge is required when assembling and installing the prod-
uct. The product must, therefore, only be installed and commissioned into
service by specialist technical staff, in compliance with current statutory
provisions.
6.3 WARRANT Y PERIOD
The standard warranty terms only apply within Germany and the European
Union. The warranty period and scope of the warranty are ensured within the
framework of these conditions outside the statutory warranty which remains
unaffected.
Spartherm Feuerungstechnik GmbH grants a 24-month warranty on ebios-
fire devices (Solitaire and inserts)
Spartherm Feuerungstechnik GmbH grants a 6-month warranty on wearing
parts in the fire area, e.g., wicks, burner mats, seals and glass ceramic.
6.4 REQUIREMENTS FOR THIS WARRANT Y TO BE
EFFECTIVE
The warranty period shall begin on the date, on which the product is deliv-
ered to the dealer / distributor. Invoices or delivery notes may be used as
confirmation of the warranty commencement date. The warranty certificate
for the product must be presented by the claimant upon making a warranty
claim. Spartherm Feuerungstechnik GmbH is not obliged to satisfy any claim
if such documentation is not presented.
6.5 EXCLUSION OF WARRANT Y
This warranty does not cover:
• component wear
Wick/burner mat due to thermal stress
• the fireplace surfaces:
Discolouration of the finish or on the galvanic surfaces of the furniture
and/or burner which are a result of thermal stresses or overloading
• the glass panes:
contamination, due to soot or other burnt-on combustion materials and
visual deterioration due to thermal loading.
• Use of unsuitable or non-designated fuel.
• We recommend bioethanol from Spartherm Feuerungstechnik GmbH
with a concentration in excess of 96% for your ebios-fire device.
• incorrect transportation and/or incorrect storage:
• inappropriate or careless handling of fragile components, such as glass
or ceramics
• improper operation and/or use
• incorrect filling of system
• lack of maintenance
• incorrect set-up/installation of device
• failure to comply with Installation and Operating Manual
• technical modifications made to the appliance by third parties

6.6 ELIMINATION OF DEFECTS / REPAIR

Independent of any statutory provisions acknowledged as taking precedence
over the terms of this warranty, all necessary repair works resulting from
material or manufacturing defect shall be carried out free-of-charge and
shall not invalidate the remaining provisions of the warranty.
GB 18