Ricoh Aficio SP 100SF Service Manual page 219

Cause 2
Solution
Comments
Cause 3
Solution
Comments
Images started to fade before the machine issued a toner near end alert.
Cause 1
Solution
Comments
Cause 2
Solution
A supply AIO (2,000 print capacity) was installed at installation (the starter
AIO was not installed at installation),
Disable the toner end function in order to use up all the toner in the AIO:
[User Tools] > System Settings > Toner End Option > Continue Printing
• The machine toner count is set for installation of the starter AIO (500
print capacity) when the machine is removed from the box.
• If a supply AIO (2,000 print capacity) is installed at installation, the
machine will signal near end and toner end after only 500 prints.
• The starter AIO should always be installed at installation and then used
until it is empty.
A partially used AIO was taken from another machine and installed.
Disable the toner end function in order to use up all the toner in the AIO:
[User Tools] > System Settings > Toner End Option > Continue Printing
• There is no ID chip on the AIO so the machine cannot detect the toner
level an AIO taken from another machine.
• Once an AIO is removed from the machine and replaced with a
partially used AIO from another machine, the current toner count will
not be accurate.
The AIO in the machine was replaced with the starter AIO after the count
exceeded 2,000.
Remove the starter AIO and refill the empty AIO, or replace it.
• Install the starter AIO at installation and continue to use until it is out of
toner.
A partially used AIO was taken from another machine and installed.
Disable the toner end function in order to use up all the toner in the AIO:
[User Tools] > System Settings > Toner End Option > Continue Printing
Common Problems
217