Troubleshooting; Cannot Send Messages - Konica Minolta FK-102 User Manual

Troubleshooting

Cannot Send Messages

When a document cannot be sent, try to correct the problem by referring to the table below. If the
document still cannot be sent properly even after attempting to correct the problem, please con-
tact a service representative.
HINTS
•
Refer to "Error Message Displayed" (p. Appendix-6) for information regarding error mes-
sages.
•
Refer to the "User's Manual (Copy Edition)" provided with the FK-102 for problems such
as jamming of originals, paper jams, poor image quality or running out of toner.
Check Points
Is the transmission procedure cor-
rect?
Is the FAX number of the remote
station being called correct? Are
one-touch dialing or abbreviated
dialing numbers registered cor-
rectly?
Is the telephone line setting cor-
rect?
Is the telephone line connected
properly?
Is there a problem with the receiv-
ing machine?
Appendix-4
Corrective Actions
Check the transmission procedure and then try sending
again.
In the case of using one-touch dialing or abbreviated dialing,
there may be an error in registration of the FAX number. Try
printing out the Abbreviated Dialing List and check if the
number is registered correctly. Correct if there is an error in
registration.
Does [Dialing method] of [Line Parameters] in the Key Oper-
ator mode match the telephone line being used? Check the
setting and correct if there is an error.
Is the telephone line disconnected? Check the telephone
line connection and connect it if it is disconnected.
Is the power of the receiving facsimile turned off, is it out of
paper or is there another problem? Telephone the remote
station desired to receive transmission and check if there is
a problem.