Table of Contents
Advertisement
3.3. iOptron Customer Service
If you have any question concerning your mount, contact iOptron Customer Service
Department. Customer Service hours are 9:00 AM to 5:00 PM, Eastern Time, Monday through Friday.
In the unlikely event that the mount requires factory servicing or repairing, write or call iOptron
Customer Service Department first to receive a RMA# before returning the mount to the factory.
Please provide details as to the nature of the problem as well as your name, address, e-mail address,
purchase info and daytime telephone number. We have found that most problems can be resolved by
e-mails or telephone calls. So please contact iOptron first to avoid returning the mount for repair.
It is recommended to send technical questions to
1.781.569.0200.
3.4. Product End of Life Disposal Instructions
by country and region. It is your responsibility to recycle your electronic equipment per
your local environmental laws and regulations to ensure that it will be recycled in a
manner that protects human health and the environment. To find out where you can
drop off your waste equipment for recycling, please contact your local waste
recycle/disposal service or the product representative.
3.5. Battery Replacement and Disposal Instructions
Nevertheless if a battery needs to be replaced within 90 days from purchase, contact
iOptron for free replacement. Otherwise new battery is available at www.ioptron.com.
environment and human health. Batteries should be collected separately for recycling,
and recycled at a local hazardous material disposal location adhering to your country and local
government regulations. To find out where you can drop off your waste battery for recycling, please
contact your local waste disposal service or the product representative.
This electronic product is subject to disposal and recycling regulations that vary
The internal rechargeable battery should be long life if used properly.
Battery Disposal- Batteries contain chemicals that, if released, may affect the
support@ioptron.com
14
or call in the U.S.
Advertisement
Table of Contents
