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1. iOptron battery has 90 day limited warranty
2. iOptron mount has One (1) year limited warranty
A. iOptron warrants your telescope, mount, or controller to be free from defects in materials and workmanship for one year.
iOptron will repair or replace such product or part which, upon inspection by iOptron, is found to be defective in materials or
workmanship. As a condition to the obligation of iOptron to repair or replace such product, the product must be returned to
iOptron together with proof-of-purchase satisfactory to iOptron.
B. The Proper Return Merchant Authorization Number must be obtained from iOptron in advance of return. Contact iOptron at
support@ioptron.com
or 1.781.569.0200 to receive the RMA number to be displayed on the outside of your shipping container.
All returns must be accompanied by a written statement stating the name, address, and daytime telephone number of the
owner, together with a brief description of any claimed defects. Parts or product for which replacement is made shall become
the property of iOptron.
The customer shall be responsible for all costs of transportation and insurance, both to and from the factory of iOptron, and
shall be required to prepay such costs.
iOptron shall use reasonable efforts to repair or replace any telescope, mount, or controller covered by this warranty within
thirty days of receipt. In the event repair or replacement shall require more than thirty days, iOptron shall notify the customer
accordingly. iOptron reserves the right to replace any product which has been discontinued from its product line with a new
product of comparable value and function.
This warranty shall be void and of no force of effect in the event a covered product has been modified in design or function, or
subjected to abuse, misuse, mishandling or unauthorized repair. Further, product malfunction or deterioration due to normal
wear is not covered by this warranty.
IOPTRON DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, WHETHER OF MERCHANTABILITY OF FITNESS
FOR A PARTICULAR USE, EXCEPT AS EXPRESSLY SET FORTH HERE. THE SOLE OBLIGATION OF IOPTRON UNDER
THIS LIMITED WARRANTY SHALL BE TO REPAIR OR REPLACE THE COVERED PRODUCT, IN ACCORDANCE WITH
THE TERMS SET FORTH HERE. IOPTRON EXPRESSLY DISCLAIMS ANY LOST PROFITS, GENERAL, SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES WHICH MAY RESULT FROM BREACH OF ANY WARRANTY, OR ARISING
OUT OF THE USE OR INABILITY TO USE ANY IOPTRON PRODUCT. ANY WARRANTIES WHICH ARE IMPLIED AND
WHICH CANNOT BE DISCLAIMED SHALL BE LIMITED IN DURATION TO A TERM OF ONE YEAR FROM THE DATE OF
ORIGINAL RETAIL PURCHASE.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an
implied warranty lasts, so the above limitations and exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
iOptron reserves the right to modify or discontinue, without prior notice to you, any model or style product.
If warranty problems arise, or if you need assistance in using your telescope, mount, or controller contact:
NOTE: This warranty is valid to U.S.A. and Canadian customers who have purchased this product from an authorized iOptron
dealer in the U.S.A. or Canada or directly from iOptron. Warranty outside the U.S.A. and Canada is valid only to customers
who purchased from an iOptron Distributor or Authorized iOptron Dealer in the specific country. Please contact them for any
warranty.
iOptron Corp. | 6E Gill Street | Woburn, MA 01801 USA | (781) 569-0200 | Toll Free (866) 399-4587 | www.iOptron.com
IOPTRON WARRANTY
iOptron Corporation
Customer Service Department
6F Gill Street
Woburn, MA 01801
www.ioptron.com
support@ioptron.com
Tel. (781)569-0200
Fax. (781)935-2860
Monday-Friday 9AM-5PM EST
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