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3. Maintenance and Servicing
3.1. Maintenance
The SkyTracker
mount. Do not drop the mount. This will damage the mount or degrade the tracking accuracy
permanently. Use a damp cloth to clean the mount if necessary. Do not use solvent.
If your mount is not to be used for an extended period, remove the battery from the mount.
3.2. iOptron Customer Service
If you have any question concerning your mount, contact iOptron Customer Service
Department. Customer Service hours are 9:00 AM to 5:00 PM, Eastern Time, Monday through Friday.
In the unlikely event that the mount requires factory servicing or repairing, write or call iOptron
Customer Service Department first to receive an RMA# before returning the mount to the factory.
Please provide details as to the nature of the problem as well as your name, address, e-mail address,
purchase info and daytime telephone number. We have found that most problems can be resolved by
e-mails or telephone calls. So please contact iOptron first to avoid returning the mount for repair.
It is recommended to send technical questions to
1.781.569.0200.
3.3. Product End of Life Disposal Instructions
by country and region. It is your responsibility to recycle your electronic equipment per
your local environmental laws and regulations to ensure that it will be recycled in a
manner that protects human health and the environment. To find out where you can
drop off your waste equipment for recycling, please contact your local waste
recycle/disposal service or the product representative.
3.4. Battery Replacement and Disposal Instructions
environment and human health. Batteries should be collected separately for recycling,
and recycled at a local hazardous material disposal location adhering to your country
and local government regulations. To find out where you can drop off your waste battery
for recycling, please contact your local waste disposal service or the product
representative.
TM
camera mount is designed to be maintenance free. Do not overload the
This electronic product is subject to disposal and recycling regulations that vary
Battery Disposal- Batteries contain chemicals that, if released, may affect the
support@ioptron.com
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or call in the U.S.
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