Retrieve A Broadsoft Call; Retrieve A Parked Broadsoft Call On Another Phone - Polycom VVX 101 Series User Manual

● The message "Call is parked" in the status bar
● An audio notification plays, if enabled by your administrator. Audio notifications are not available for
BLF monitored contacts.
The Call Park icon
contacts on VVX Color Expansion Modules.
» During a call, press Hold and dial *68 and the contact's line extension.
For example, dial *684144.

Retrieve a BroadSoft Call

The status message and the Call Park icon
retrieved, ignored, or the parked caller ends the call.
If a parked call is not answered after a period of time, which is set by your system administrator, the call is
returned to the parker—the person who parked the call. If the parker answers the returned call, the parked
call is removed from the parked extension. If the parker rejects the returned call, the parked call remains on
the parked extension until the call is returned to the parker and answered, or the parked caller ends the call.
T
ASK
1 Press and hold the line key with the parked call.
The Park Info soft key is displayed.
2 Press the Park Info soft key.
The Parked Call screen is displayed, as shown next.
3 Press Retrieve.

Retrieve a Parked BroadSoft Call on Another Phone

You can also retrieve a parked call from any phone within your network.
When a parked call is retrieved by a contact monitoring your line, the Call Park icon
is removed from the line.
» Press New Call and dial *88 and the extension the call was parked on.
For example, dial *884144.
Polycom, Inc.
also displays for shared lines, monitored contacts, and for lines and monitored
continue to display on the phone until the parked call is either
Audio Calls
and status message
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