Fault Finding & Diagnosis; Fault Finding - Worcester Greenstar Heatslave 12/18 Instruction Manual

Floor standing oil fired condensing combination boiler
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8 716 106 252f
30/3/10
12:56
PROBLEM
LOCKOUT:
Pulsation on start
Intermittent lockout
Burner motor fails to
operate
Flame detection
fault
Incorrect CO
2
No oil from nozzle
Ignition failure
BURNER FAILS
TO START:
HIGH SMOKE
NUMBER:
48

FAULT FINDING

Page 48
CAUSE
REMEDY
CF - Flue draught incorrect
CF - Check flue draught
Combustion settings incorrect
Set up as in installation instructions
Faulty nozzle
Replace nozzle
Bad electrical connection
Check control box/electrical connections
Intermittent flame detection fault
See flame detection fault
Down draught
Extend flue or fit an anti-downdraught
cowl (CF only)
Faulty motor or electrical supply
Check for 230V to motor during startup
to motor
period
Control box fault
Replace control box
Photocell filmed over (dirty)
Wipe clean
Photocell faulty
Replace
Control box faulty
Replace
Air adjustment fault
Set up as in installation instructions
Oil pressure incorrect
Set up as in installation instructions
No oil at pump
Check and refill oil tank/bleed oil line
Check and clean filters & valves from oil
tank to boiler
Air in pump
Bleed pump
Nozzle blocked
Replace nozzle
Faulty pump or drive
Replace
Faulty mechanical shut off valve
Clean or replace
(12/18 & 18/25 only)
Electrode settings incorrect
Set up as in installation instructions
Faulty ignition transformer
Replace
Open circuit ignition
Check and replace electrodes or high
tension leads if necessary
Faulty control box or electrical
Correct electrical control box
connections not properly made
connections or replace control box
No power to boiler
Check electrical / control circuit
Faulty boiler thermostat
Check by temporarily linking out high
limit and control thermostats
Programmer open circuit
Check by temporarily linking 8 & 9 on
the connector
Faulty control box
Replace
Air intake/flue blocked
Check & clear air intake/flue
Incorrect combustion settings
Set up as in installation instructions
Oil pressure incorrect
Adjust to correct pressure
Incorrect components used on
Check with installation instructions
combustion head
Faulty nozzle
Replace nozzle
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE 12/18-18/25-25/32
FAULT FINDING
BOILER LOCKOUT :
Indicated by the illumination of the 'Lockout'
indicator on the fascia.
To reset, wait 2 minutes then press the lockout
reset button.
Also refer to fault finding logic on pages
51 and 52
UNDER NO CIRCUMSTANCES MUST AN
APPLIANCE BE LEFT TO OPERATE WITH
ANY CONTROL LINKED OUT OR
OVERRIDDEN.
8 716 106 252f (03/2010)

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Greenstar heatslave 25/32Greenstar heatslave 18/25

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