P
ROBLEMS PRINTING FROM
Cannot configure for USB connection.
• Windows 95 and Windows NT 4.0 do not support USB.
• Windows 98 upgraded from Windows 95 may not support
USB.
• Windows 98 original installation and Windows Me, 2000,
and XP all support USB.
Possible cause
Computer does not
support USB interface.
USB cable does not meet
specifications.
Interface is disabled.
Configuration procedure
was not correctly
followed or cancelled.
USB cable is
disconnected or faulty.
A USB hub is being used. The printer cannot be used with a USB hub.
NOTE
Remedy
Check if there is a USB controller in the
Windows device manager.
Use USB cable to specification Ver.1.1.
Check that USB interface is set to Enable in the
menu (
USB MENU
Configure again from the beginning.
Reconnect or try another cable.
Connect the printer and computer directly.
C5100 Troubleshooting • 143
W
INDOWS
→
→
USB
).
ENABLE