Oki C5100 User Manual
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Oki C5100 User Manual

Oki priner user's guide c5100
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Summary of Contents for Oki C5100

  • Page 1 User’s Guide...
  • Page 2 Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd. NERGY TAR is a registered trademark of the United States Environmental Protection Agency.

  • Page 3: Table Of Contents

    Printer Overview ........
  • Page 4 Printer Menus ........
  • Page 5 Oki LPR Utility ........

  • Page 6: Introduction

    • Single Pass Color Digital LED technology. • Hiper-C emulation. • 10 Base-T and 100 Base-TX network connection. Options: • Duplex Unit (Oki 42158401) for automatic two-sided printing (see page 115). • Additional Memory (see page 113): – 64 MB (Oki 70043001) –...

  • Page 7: Printer Overview

    Standard paper tray. Holds up to 300 sheets of 20-lb. (75 g/m²) paper. Multi-Purpose Tray Used for feeding transparencies, heavier paper stocks, envelopes and other special media. Also for manual feeding of single sheets when required. C5100: Introduction • 7...

  • Page 8: Rear View

    Rear Stacker (face up), Capacity100 sheets When the rear paper stacker is folded down, paper exits the printer through the rear of the printer and is stacked face up. This is used for labels, heavy print media, envelopes and custom paper sizes. When used in conjunction with the Multi-Purpose Tray, the paper path through the printer is essentially straight.
  • Page 9 A warning appears like this. A warning provides additional information which, if ignored, may result in a risk of personal injury. An important message appears like this. An important message provides supplemental information which can prevent potential problems. NOTE CAUTION! WARNING! Important! C5100: Introduction • 9...

  • Page 10: Changing The Display Language

    4. Press ENTER. 5. Press MENU language you wish to select. 6. Press ENTER to select this language. 7. Press ON LINE to exit the menu and return the printer to standby. repeatedly until you see repeatedly until you see –...

  • Page 11: Media Recommendations

    Media Recommendations Your printer can handle a variety of print media, including a range of paper weights and sizes, transparencies, labels and envelopes. This section provides general advice on choice and use of media. Print media must be able to withstand 446°F (230°C) for 0.2 second.

  • Page 12: Media Types

    – Paper with perforations, cut-outs or ragged edges. – Carbon paper, recycled paper, NCR paper, photosensitive paper, pressure sensitive paper or thermal transfer paper. ® Laser Printer Radiant White, 24 lb. US Bond (90 C5100 Media Recommendations • 12...

  • Page 13: Envelopes

    Envelopes • Use only recommended envelopes (Oki 52206301 and 52206302: see “Selecting/Using OKI Print Media“ in your C5100 Handy Reference Guide for more information). • Envelopes should be stored flat and away from moisture, direct sunlight and heat sources. • Don’t use envelopes with windows or metal clasps.

  • Page 14: Labels

    • Use only labels designed for use in color laser printers and photocopiers. • Labels should cover the entire carrier sheet. • Carrier sheet or adhesive must not be exposed to any part of the printer C5100 Media Recommendations • 14 CAUTION!

  • Page 15: Media: Tray 1 And Optional Tray 2

    148 mm], x 210 mm], max. 8.5 x max. 8.5 x 14'' [215.9 x 14'' [215.9 x 355.6 mm] 355.6 mm] C5100 Media Recommendations • 15 Exit Rear S, D S, D S, D S, D S, D S, D...

  • Page 16: Auto Switching

    The duplex unit can be used for paper only, at weights up to 28 lb. US Bond (105 g/m duplex (two-sided printing) function for labels, envelopes, transparencies, or paper heavier than 28 lb. US Bond. URPOSE Important! metric, 58 lb. Index). Do not use the C5100 Media Recommendations • 16...

  • Page 17: Media Sizes: Multi-Purpose Tray

    – Width Range = 8¼ to 8½'' (210 to 215.9 mm) – Weight Range = 28 to 34 lb. US Bond (105 to 128 g/m – Path = Rear Exit (Face Up Stacker) only – Feed one sheet at a time. C5100 Media Recommendations • 17 Feed MP Tray Rear...

  • Page 18: Top Exit (Face Down Stacker)

    • Pages are printed in reading order (page 1 first; last page on top, facing down). The face up stacker at the rear of the printer should be opened and the tray extension pulled out when required for use. In this condition paper will exit via this path, regardless of driver settings.

  • Page 19: Loading Paper

    If you have the optional second paper tray installed: • If you are printing from the 1st (upper) tray, you can pull out the 2nd (lower) tray and reload it while the printer is printing. • If you are printing from the 2nd (lower) tray, do not pull out the 1st (upper) tray while printing.
  • Page 20 (3). 3. Load paper print side down, making sure the rear stopper (1) and paper guides (2) are snug against the paper. C5100 Loading Paper • 20...
  • Page 21 NOTE Load letterhead paper face down, with the top edge aimed towards the front of the printer. 4. Gently close the paper tray. C5100 Loading Paper • 21...
  • Page 22 • Do not load damaged paper. • Do not load paper of different sizes or types at the same time. • Do not pull the paper tray out during printing (except as described above for the 2nd tray). NOTE C5100 Loading Paper • 22...

  • Page 23: Multi-Purpose (Mp) Tray

    ULTI URPOSE NOTE The MP Tray will take a stack of media about 3/8'' (10 mm) high, equivalent to about 10 envelopes or 50 transparencies. Do not exceed the 3/8'' (10 mm) media stack height. C5100 Loading Paper • 23...
  • Page 24 1. Open the MP Tray. C5100 Loading Paper • 24...
  • Page 25 (Optional duplex unit must be installed.) • Envelopes: load print side up (flap down) with top edge to the left and short edge into the printer. Do not select duplex print- ing on envelopes. C5100 Loading Paper • 25...
  • Page 26 4. Press the blue tray latch (1) toward the paper stack to lift the paper platform into the feed position. C5100 Loading Paper • 26...

  • Page 27: Using The Printer Driver

    The Windows printer driver contains settings for many of the same items as are found in the operator panel menus. Where items in the printer driver are the same as those in the operator panel menus, and you print documents from Windows, the settings in the Windows printer driver will override those items in the operator panel menus.
  • Page 28 To set additional parameters, click click OK. 4. Click OK. 5. Windows 98/Me/NT4.0: click OK. Windows XP: click Print. C5100: Using the Printer Driver • 28 Finishing Mode Options (2), then make your selections and → Print. File...
  • Page 29 1. Make sure the rear exit path is open: 2. Load the custom size paper in the tray of your choice. → Print. 3. Open the file in your application and select File C5100: Using the Printer Driver • 29...
  • Page 30 6. Select the tray you will be using in the under Media, then click OK. 7. Windows 98/Me/NT4.0: click OK. Windows XP: click Print. C5100: Using the Printer Driver • 30 Size drop-down list, or select a custom size you NOTE dialog box indicating a conflict.
  • Page 31 Creating and Saving Custom Page Sizes 98 / Me / XP / NT 4.0 → 1. Click Start Settings 2. Right click the C5100 printer icon, then: a. Windows 98/Me: select Properties, then click the Properties tab. b. Windows XP: select Properties, then click Preference.
  • Page 32 (default settings): → • Click Start Settings XP]. • Right click the C5100 printer icon, then: a. Windows 98/Me: select Properties, then click the Properties tab. b. Windows XP: select Properties, then click Preference. c. Windows NT 4.0: select •...
  • Page 33 = low resolution, fast speed: choose this one for drafts or documents without graphics. 4. Select Toner Saving 5. Click 6. Windows 98/Me/NT4.0: click OK. Windows XP: click Print. C5100: Using the Printer Driver • 33 tab, select the required printing resolution if appropriate.
  • Page 34 → • Click Start Settings XP]. • Right click the C5100 printer icon, then: a. Windows 98/Me: select Properties, then click the Properties tab. b. Windows XP: select Properties, then click Preference. c. Windows NT 4.0: select •...

  • Page 35: Short Edge

    3. On the Setup tab, under Short Edge. 4. Click OK. 5. Windows 98/Me/NT4.0: click OK. Windows XP: click Print. C5100: Using the Printer Driver • 35 2-Sided Printing, select Long Edge...

  • Page 36: Printing Booklets

    1. Open the file in your application and select 2. In the Print dialog box, select your printer, then: a. Windows 98/Me/NT4.0: click Properties. b. Windows XP: click Preferences. C5100: Using the Printer Driver • 36 NOTES File → Print.
  • Page 37 3. On the Setup tab, under drop-down list. 4. Click Options, enter your settings, and click OK. 5. Click OK. 6. Windows 98/Me/NT4.0: click OK. Windows XP: click Print. C5100: Using the Printer Driver • 37 Finishing Mode, select Booklet in the...

  • Page 38: Printing Watermarks

    Windows XP: click Preferences. 3. On the Job Options 4. Select a name from the new watermark. C5100: Using the Printer Driver • 38 tab, click Watermark. Watermark list or click New to set up a → Print. File...
  • Page 39 5. If you wish to print the watermark only on the first page of the document, select 6. Click twice. 7. Windows 98/Me/NT4.0: click OK. Windows XP: click Print. C5100: Using the Printer Driver • 39 NOTE Edit button. First Page only.
  • Page 40 Windows XP: click Preferences. 3. On the Job Options copies required and select Collate. 4. Click OK. 5. Windows 98/Me/NT4.0: click OK. Windows XP: click Print. C5100: Using the Printer Driver • 40 tab, under Type, enter the number of → Print. File...

  • Page 41: Printing Posters

    (Note: an overlap of at least 0.2 mm must be specified.), then click OK. 5. Click OK. 6. Windows 98/Me/NT4.0: click OK. Windows XP: click Print. C5100: Using the Printer Driver • 41 File Finishing Mode, select PosterPrint. → Print.

  • Page 42: Windows 2000

    • Watermarks (see page 52) • Collating (see page 54) • Printing Posters (see page 55) Most applications allow the printer properties to be accessed from within the document print dialog box. NOTE C5100: Using the Printer Driver • 42...
  • Page 43 To set additional parameters, click click OK. 4. Click Print. C5100: Using the Printer Driver • 43 Finishing Mode Options (2), then make your selections and → Print. File...

  • Page 44: Printing Custom Page Sizes

    2. Load the custom size paper in the tray of your choice. → Print. 3. Open the file in your application and select File 4. In the Print dialog box, select your printer. C5100: Using the Printer Driver • 44...
  • Page 45 6. Select the tray you will be using in the under Media, then click OK. 7. Click Print. C5100: Using the Printer Driver • 45 User Defined Size NOTE dialog box indicating a conflict. If...
  • Page 46 Creating and Saving Custom Page Sizes 2000 Up to 32 custom page sizes can be defined. → 1. Click Start Settings 2. Right click the C5100 printer icon, then select Properties. 3. Click Printing Preferences. 4. On the Setup tab, click 5.
  • Page 47 • Follow steps 3, etc., below. Note that the Properties screen for setting defaults will have more tabs. 1. Open the file in your application and select 2. In the Print dialog box, select your printer. C5100: Using the Printer Driver • 47 NOTE → Printers. → Print. File...
  • Page 48 = medium resolution, medium speed: the default. • Fast = low resolution, fast speed: choose this one for drafts or documents without graphics. 4. Select Toner Saving 5. Click Print. C5100: Using the Printer Driver • 48 tab, select the required printing resolution if appropriate.
  • Page 49 • Follow steps 3, etc., below. Note that the Properties screen for setting defaults will have more tabs. 1. Open the file in your application and select 2. In the Print dialog box, select your printer. C5100: Using the Printer Driver • 49 NOTE NOTE → Printers. ²...
  • Page 50 3. On the Setup tab, under 2-Sided Printing, select Long Edge Short Edge. 4. Click Print. C5100: Using the Printer Driver • 50...
  • Page 51 3. On the Setup tab, under drop-down list. 4. Click Options, enter your settings, and click OK. 5. Click Print. C5100: Using the Printer Driver • 51 NOTES File Finishing Mode, select → Print. Booklet...
  • Page 52 3. On the Job Options 4. Select a name from the new watermark. When you’re finished setting up the new watermark, click OK. C5100: Using the Printer Driver • 52 tab, click Watermark. Watermark list or click → Print. File...
  • Page 53 The new watermark appears in the Watermark list. 5. If you wish to print the watermark only on the first page of the document, select 6. Click OK. 7. Click Print. C5100: Using the Printer Driver • 53 NOTE Edit button. First Page...
  • Page 54 1. Open the file in your application and select File 2. In the Print dialog box, select your printer. 3. On the Job Options tab, under Type, enter the number of copies required and select Collate. 4. Click Print. C5100: Using the Printer Driver • 54...
  • Page 55 4. Click Options... and enter the configuration details (Note: an overlap of at least 0.2 mm must be specified.), then click OK. 5. Click Print. C5100: Using the Printer Driver • 55 File Finishing Mode, select → Print. PosterPrint...

  • Page 56: Color Printing

    Color Printing The printer driver supplied with this printer provides several controls for changing the color output of your printer. For general use the Auto settings will suffice, providing reasonable default settings that will produce good results for most documents.
  • Page 57 Warmest; yellowish lighting, typically used in graphics arts environments. • 6500k Cooler; approximates daylight conditions. • 9300k Cool; the default setting for many monitors and television sets. *k = degrees Kelvin, a measurement of temperature NOTE C5100: Color Printing • 57...
  • Page 58 Paper Type The type of paper used can also significantly affect the printed color. For example, a printout on recycled paper can look duller than one on specially formulated glossy paper. C5100: Color Printing • 58...

  • Page 59: Choosing A Color Matching Method

    Typically CMYK documents are only supported in professional Desktop Publishing and Graphics applications. The driver and Color Swatch Utility supplied with your printer support only RBG. If you wish to use CMYK, you might be able to use the software application’s Soft Proofing feature (see “RGB or CMYK” on page 60).

  • Page 60: Matching Photographic Images

    Matching Photographic Images RGB only Oki Color Matching is a generally a good choice. Select a matching method appropriate to your monitor. RGB or CMYK If you are printing photographic images from a graphics application such as Adobe Photoshop, you may be able to use Soft-Proofing to simulate the printed image on your monitor.

  • Page 61: Color Matching

    The driver’s color options are only designed to work with RGB data. The driver color matching options are found on the driver: NOTE C5100: Color Printing • 61 Color tab in the...
  • Page 62 Optimized for matching specific colors, such as a company logo color. The colors within the printer's color gamut are printed without any modification, and only colors that fall outside the printable colors are modified. C5100: Color Printing • 62 Manual Color. The...
  • Page 63 Windows NT 4.0: select 3. On the Color tab, click Manual. 4. Make your selections, then click → Printers [Printers and Faxes tab, select Manual. → Printers [Printers and Faxes Document Defaults. twice. C5100: Color Printing • 63 Printer Printing...

  • Page 64: The Print Color Swatch Utility

    RGB (Red, Green, Blue) values to use in your application to match that printed color: For more information see page 154. Manual Color Print dialog box and print the C5100: Color Printing • 64 → Print. File and make your...

  • Page 65: Menu Functions

    Menu Functions This section lists the menus accessed via the controls on the printer’s operator panel and displayed in the LCD window. Many of these settings can be overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at “Printer Setting,”...
  • Page 66 5 though 7. – To change the setting for an item in a different menu, press BACK again, then follow steps 2 through 7. C5100: Menu Functions • 66 –...

  • Page 67: For Example

    For Example: To change the time interval for the printer to wait before going into Power Save mode (default setting is 60 MIN): 1. Press to enter the menu mode. – 2. Press and/or SYS CONFIG MENU 3. Press ENTER to go into the Sys Config Menu.

  • Page 68: Summary Of Menu Defaults

    TRAY1 MEDIATYPE TRAY1 MEDIAWEIGHT TRAY2 PAPERSIZE TRAY2 MEDIATYPE TRAY2 MEDIAWEIGHT MPT PAPERSIZE MPT MEDIATYPE MPT MEDIAWEIGHT UNIT OF MEASURE X DIMENSION Y DIMENSION C5100: Menu Functions • 68 Default Setting [EXECUTE] [EXECUTE] TRAY1 DOWN DO NOT USE ENABLE AUTO LETTER PLAIN MEDIUM †...
  • Page 69 LANGUAGE SOFT RESET SPEED TCP/IP NETBEUI IP ADDRESS SET IP ADDRESS SUBNET MASK GATEWAY ADDRESS INITIALIZE NIC? WEB/IPP TELNET C5100: Menu Functions • 69 Default Setting AUTO [EXECUTE] [EXECUTE] 60 MIN 60 SEC 90 SEC CONTINUE ENGLISH DISABLE 480Mbps ENABLE...
  • Page 70 SAVE MENU POWER SAVE PAPER BLACK SET PAPER COLOR SET TRNSPR BLACK SET TRANSPR COLOR SET TRAY1 PAGE COUNT TRAY2 PAGE COUNT MPT PAGE COUNT C5100: Menu Functions • 70 Default Setting ENABLE ENABLE NORMAL AUTO NEGOTIATE AUTO [EXECUTE] 0.00 MILLIMETER 0.00...
  • Page 71 C DRUM LIFE M DRUM LIFE Y DRUM LIFE BELT LIFE FUSER LIFE K TONER C TONER M TONER Y TONER C5100: Menu Functions • 71 Default Setting nnnn nnnn REMAINING nn% REMAINING nn% REMAINING nn% REMAINING nn% REMAINING nn%...

  • Page 72: Printer Menus

    Settings to 999 TRAY1 TRAY2 MP TRAY DOWN PAPER FEED TRAY C5100: Menu Functions • 72 Explanation Enter the number of copies of a document to be printed. Selects the default tray for paper feed. If two trays contain identical...
  • Page 73 WHEN MISMATCHXXX ENABLE DISABLE AUTO COLOR SPEED NORMAL SPEED C5100: Menu Functions • 73 Explanation If a document to be printed demands a paper size not installed in the selected tray, the printer can automatically feed from the Multi-Purpose Tray instead. If this function is...
  • Page 74 LETTERHEAD BOND RECYCLED ROUGH LIGHT MEDIUM HEAVY C5100: Menu Functions • 74 Explanation Defines the size of paper loaded in Tray 1. Defines the type of media loaded in Tray 1. This will help the printer to adjust its internal...
  • Page 75 HEAVY ULTRA HEAVY INCH 3 to 8.5 INCH 8.5 INCH Default = C5100: Menu Functions • 75 Explanation Defines the size of paper to be fed from the Multi-Purpose Tray. Defines the type of media to be fed from the Multi-Purpose...
  • Page 76 Y-DIMENSION Media Menu (cont.) Settings 5 to 35.5 INCH Default = 11 INCH C5100: Menu Functions • 76 Explanation Defines the length of paper defined by the “Custom” settings. Note that media of up to 47'' (1.2 m) in length can...
  • Page 77 Performs fine adjustment of image timing in relation to the black image component. A positive setting will darken the color; a negative setting will lighten the color. C5100: Menu Functions • 77...

  • Page 78: System Configuration Menu

    Change this to ON if you wish the printer to print the error details when an error occurs. C5100: Menu Functions • 78...

  • Page 79: Network Menu

    USB Menu Explanation Enables or disables the SOFT RESET command. Sets the maximum transfer speed for the USB interface. Network Menu Explanation Enables or disables this network protocol. Enables or disables this network protocol. C5100: Menu Functions • 79...
  • Page 80 Internet Printing Protocol. This item will not appear in the menu if TCP/IP is set to DISABLE. Enables or disables Telnet config. facility. This item will not appear in the menu if TCP/IP is set to DISABLE. C5100: Menu Functions • 80...

  • Page 81: Memory Menu

    TCP/IP is set to DISABLE. Enables or disables SNMP protocol. Normal = Global network Small = Local network Sets full or half duplex for communication via a network hub. Memory Menu Explanation Sets the size of the receive buffer. C5100: Menu Functions • 81...

  • Page 82: System Adjust Menu

    +2.00MILLIMETER Default = 0.00 -2.00MILLIMETER TO +2.00MILLIMETER Default = 0.00 -2.00MILLIMETER TO +2.00MILLIMETER Default = 0.00 C5100: Menu Functions • 82 (cont.) Explanation Adjusts overall print position horizontally in 0.25 increments. Adjusts overall print position vertically in 0.25 increments. Adjusts overall print position of print face horizontally in 0.25 increments.
  • Page 83 • Menus/Items with a dagger (†) only appear when the Duplex Unit is installed. Item DRUM CLEANING Settings C5100: Menu Functions • 83 Explanation If you are experiencing horizontal white lines on your printed pages, enter the menu and temporarily change this setting to ON, then send a one page print job.

  • Page 84: Maintenance Menu

    As above, but for color printing. As above, but for mono printing on transparencies. As above, but for color printing on transparencies. C5100: Menu Functions • 84...

  • Page 85: Usage Menu

    This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items. This is particularly useful if you do not have a full set of replacement consumables on hand and you need to know how soon you will need them.

  • Page 86: Replacing Consumables

    See “Image Drum Replacement” on page 94. • Transfer Belt — Life expectancy about 50,000 letter-size pages. See “Belt Unit Replacement” on page 103. • Fuser — Life expectancy about 45,000 letter-size pages. See “Fuser Replacement” on page 108. NOTE C5100 Replacing Consumables • 86...

  • Page 87: Toner Cartridge Replacement

    ONER ARTRIDGE REPLACE TONER : ZZZZ TONER EMPTY * nnn: ZZZZ =410: YELLOW 411: MAGENTA 412: CYAN 413: BLACK Toner Color Black Cyan Magenta Yellow EPLACEMENT Oki Order # 42127404 42127403 42127402 42127401 C5100 Replacing Consumables • 87...
  • Page 88 1. Press the cover release and open the printer’s top cover fully. If the printer has been powered on, the fuser is hot. This area is clearly labelled. Do not touch. 2. Note the positions of the four cartridges: Cyan (1), Magenta (2), Yellow (3), Black (4): C5100 Replacing Consumables •...
  • Page 89 4. Lift the right-hand end of the cartridge and then pull the cartridge to the right to release the left-hand end as shown. Remove the toner cartridge and discard it in accordance with your local regulations. C5100 Replacing Consumables • 89...
  • Page 90 5. Unpack the new toner cartridge and gently shake it from side to side to loosen and distribute the toner evenly inside the cartridge. 6. Remove the adhesive tape from the underside of the cartridge. C5100 Replacing Consumables • 90...
  • Page 91 7. Holding the cartridge by its top center with the colored release lever to the right, insert the left end of the cartridge into the top of the image drum, pushing it firmly against the spring on the drum unit. C5100 Replacing Consumables • 91 CAUTION!
  • Page 92 To avoid toner spillage, do NOT open the toner release lever until the toner cartridge is firmly seated in the image drum. C5100 Replacing Consumables • 92 Important!
  • Page 93 9. Close and latch the top cover. C5100 Replacing Consumables • 93...

  • Page 94: Image Drum Replacement

    1. Place two sheets of paper on your working surface to protect it. You will put the image drum and toner cartridge on the paper while replacing them. EPLACEMENT 351: MAGENTA 352: CYAN 353: BLACK Oki Order # 42126604 42126603 42126602 42126601 C5100 Replacing Consumables • 94...
  • Page 95 2. Press the cover release and open the top cover fully. If the printer has been powered on, the fuser is hot. This area is clearly labelled. Do not touch it. 3. Note the positions of the four image drums: Cyan (1), Magenta (2), Yellow (3), Black (4): C5100 Replacing Consumables •...
  • Page 96 4. Lift the image drum, complete with its toner cartridge, out of the printer and put it down on one of the sheets of paper. 5. With the colored toner release lever (1) to the right, pull the lever towards you. This will release the bond between the toner cartridge and the image drum.
  • Page 97 Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the printer for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light.
  • Page 98 8. Unpack the new image drum. CAUTION! Image drum handling: The image drum contains toner. To avoid spilling toner, be careful to keep it upright. C5100 Replacing Consumables • 98...
  • Page 99 9. Grasp the white tape tab and peel the tape off the drum. 10. Remove the paper sheet, then the clear plastic film. C5100 Replacing Consumables • 99...
  • Page 100 11. Remove the silica gel pack. 12. Place the image drum in the printer. C5100 Replacing Consumables • 100...
  • Page 101 13. Remove the orange drum seal. 14. Install the toner cartridge in the image drum. C5100 Replacing Consumables • 101...
  • Page 102 15. Push back the toner cartridge lock lever. 16. Close and latch the top cover. C5100 Replacing Consumables • 102...

  • Page 103: Belt Unit Replacement

    The belt unit is located under the four image drums. This unit requires replacement approximately every 50,000 pages. 1. Press the cover release and open the top cover fully. If the printer has been powered on, the fuser is hot. This area is clearly labelled. Do not touch it. WARNING!
  • Page 104 (2), Yellow (3), Black (4). It is essential that they go back in the correct order! 3. Lift each of the image drum units out of the printer and place them on a flat surface in a safe place away from direct sources of heat and light.
  • Page 105 4. Locate the two blue locks (1) and the handle (2). 5. Turn the two locks about 45° counterclockwise to release the belt. C5100 Replacing Consumables • 105...
  • Page 106 6. Pull up the handle and lift the belt unit out of the printer. 7. Unpack the new belt unit and hold it with the blue handle toward the front of the printer. 8. Place the drive gear at the back of the belt unit in the gear at the left rear corner of the printer, and lower the belt unit into the printer.
  • Page 107 9. Turn the two belt locks about 45° clockwise to secure the belt unit in place. 10. Place the four image drums/toner cartridges back in the printer (1 = Cyan, 2 = Magenta, 3 = Yellow, 4 = Black): C5100 Replacing Consumables • 107...

  • Page 108: Fuser Replacement

    A warning label clearly indicates the area. If in doubt, switch the printer off and wait at least 10 minutes for the fuser to cool before opening the printer cover. WARNING!
  • Page 109 1. Press the cover release and open the printer’s top cover fully. 2. Pull the two blue fuser lock levers (1) towards the front of the printer. C5100 Replacing Consumables • 109...
  • Page 110 3. Holding the fuser by its handle, lift the fuser out of the printer. If the fuser is still warm, place it on a flat surface which will not be damaged by heat. After letting the fuser cool down, discard it.
  • Page 111 6. Holding the new fuser by the handle, with the fuser pressure release lever (1) on the right, lower the fuser into the printer. 7. Push the two blue retaining levers (1) toward the rear of the printer to lock the fuser in place.
  • Page 112 8. Close and latch the top cover. C5100 Replacing Consumables • 112...

  • Page 113: Options

    RAM M EMORY (Oki 70042801, 70042901) The basic printer comes equipped with 32 MB of main memory. This can be upgraded with an additional memory board containing • 64 MB (Oki 70042801) • 256 MB (Oki 70042901) giving a maximum total memory capacity of 288 MB.

  • Page 114: Second Paper Tray

    The second paper tray takes: • Up to 530 sheets of 20-lb. paper. • All the same size media as Tray 1 except A6. • Paper weight range 16 to 57 lbs. (60 to 203 g/m C5100: Options • 114...

  • Page 115: Duplex Unit

    The duplex unit handles: • Paper sizes letter, legal-14, legal-13.5, legal-13, A4, A5, B5. • Paper weights from 20 to 28 lbs. (42 to 58 lb. Index, 75 to 105 g/m² metric). C5100: Options • 115...

  • Page 116: Clearing Paper Jams

    When a jam occurs, the printer immediately stops, and the LCD display indicates the area where the first sheet is jammed. All jammed sheets must be removed in order to restore the printer to normal operation. Once you clear a jam and close the cover, you may see a new jam message indicating an additional jammed sheet which must be cleared.

  • Page 117: Jam 382

    2. Gently pull the sheet out. • If the sheet does not come out easily, go to the next step. • If the sheet does come out, close the cover. 3. Lower the rear exit tray. C5100 Clearing Paper Jams • 117...
  • Page 118 If the sheet is difficult to remove, it is partially jammed in the fuser. To get it out, reach around the top cover and press down on the fuser pressure release lever (1) before pulling the sheet out. Then let go of the fuser pressure release lever. C5100 Clearing Paper Jams • 118...
  • Page 119 5. Close the rear exit. 6. Close the top cover. C5100 Clearing Paper Jams • 119...

  • Page 120: Jam 381

    Jam 381 OPEN TOP COVER 381: PAPER JAM 1. Press the cover release and open the printer’s top cover fully. C5100 Clearing Paper Jams • 120...
  • Page 121 (2), Yellow (3), Black (4). It is essential that they go back in the correct order! If the printer has been powered on, the fuser is hot. This area is clearly labelled. Do not touch it. C5100 Clearing Paper Jams • 121...
  • Page 122 3. Lift each of the image drum/toner cartridge units out of the printer and place them on a flat surface in a safe place away from direct sources of heat and light. The green surface at the base of each image drum is very delicate and light sensitive.
  • Page 123 4. Remove any sheets of paper on the belt unit. CAUTION! Do not use any sharp or abrasive objects to separate sheets from the belt. This may damage the belt surface. C5100 Clearing Paper Jams • 123...
  • Page 124 Then let go of the fuser pressure release lever. If the sheet is well advanced into the fuser (only a short length is still visible), do not attempt to pull it back. See step 4 under “Jam 382” . C5100 Clearing Paper Jams • 124...
  • Page 125 5. Place the four image drums/toner cartridges back in the printer, being careful to place them in the proper sequence (1=Cyan, 2 = Magenta, 3 = Yellow, 4 = Black): 6. Close the top cover. C5100 Clearing Paper Jams • 125...

  • Page 126: Jam 372 And 380

    Jam 372 and 380 OPEN FRONT COVER : PAPER JAM nnn = 372 or 380. 1. Lift the front cover release and pull open the front cover. 2. Remove any jammed sheets. C5100 Clearing Paper Jams • 126...
  • Page 127 3. Close the front cover. C5100 Clearing Paper Jams • 127...

  • Page 128: Jam 370, 373 And 383

    Jam 370, 373 and 383 OPEN DUPLEX COVER nnn: PAPER JAM nnn = 370, 373, 383 1. Press the duplex cover release and open the duplexer cover. C5100 Clearing Paper Jams • 128...
  • Page 129 2. Remove any jammed sheets. C5100 Clearing Paper Jams • 129...

  • Page 130: Jam 371

    3. Close the duplex unit cover. Jam 371 OPEN DUPLEX COVER 371: PAPER JAM 1. Turn off the printer. 2. Pull out the duplexer. C5100 Clearing Paper Jams • 130...
  • Page 131 3. Pull the duplexer lid to unlock it. 4. Open the lid and remove the jammed sheet. C5100 Clearing Paper Jams • 131...
  • Page 132 5. Close the lid and push it back to lock it in place. 6. Push the duplexer back into the printer. 7. Turn on the printer C5100 Clearing Paper Jams • 132...

  • Page 133: Jam 391 And 392

    PAPER JAM OPEN FRONT COVER 392: PAPER JAM 1. Pull out the appropriate tray (391 = Tray 1, 392 = Optional Tray 2) and remove any sheet jammed as it exited the tray. C5100 Clearing Paper Jams • 133...
  • Page 134 2. Open the front cover. 3. Remove any jammed sheets. 4. Close the front cover. C5100 Clearing Paper Jams • 134...

  • Page 135: Jam 390

    If the Sheet Has Just Begun to Enter the Printer 1. Gently pull the sheet out of the printer. If the Sheet Can’t Easily Be Pulled Out from the Front 1. Lift the front cover release and pull open the front cover. C5100 Clearing Paper Jams • 135...
  • Page 136 2. Remove any jammed sheets. 3. Close the front cover. C5100 Clearing Paper Jams • 136...

  • Page 137: Troubleshooting

    Any unprinted data is being deleted. The belt unit is not properly installed. C5100 Troubleshooting • 137 What to Do Open the top cover and make sure the indicated toner is there and properly seated in...
  • Page 138 Tray 1 is not installed in the printer. Tray 1 is not properly installed in the printer. C5100 Troubleshooting • 138 What to Do Open the top cover and check to be sure that the fuser unit is properly seated in the...
  • Page 139 (e.g., belt, fuser, toner, image drum) is nearing end of life. C5100 Troubleshooting • 139 What to Do Load the requested media (mmm) in the MP Tray and press ON-LINE Load mmm media in the indicated (tttt) tray.
  • Page 140 (e.g., belt, fuser, image drum) will need to be replaced soon. C5100 Troubleshooting • 140 What to Do Shut the printer off, then turn it back on. If the message still appears, check with your network administrator.
  • Page 141 An error has occurred which requires service. YYYY = the general cause. nnn = error number. C5100 Troubleshooting • 141 What to Do Try turning off the printer then turning it back on. If this does not remedy the problem, write down the message including the error number “nnn,”...

  • Page 142: Problem Solving

    Correct paper feed selection in the Properties Setup tab in the printer driver. Remedy Removing a paper jam is not sufficient: Raise and gently lower the top cover, especially if the paper jam has been removed from behind the front cover. C5100 Troubleshooting • 142...

  • Page 143: Problems Printing From Windows

    USB cable is disconnected or faulty. A USB hub is being used. The printer cannot be used with a USB hub. NOTE Remedy Check if there is a USB controller in the Windows device manager.
  • Page 144 Possible cause The USB cable is installed in the Ethernet port. Remedy Make sure the USB cable is plugged into the white USB port ( C5100 Troubleshooting • 144 ) on the printer:...

  • Page 145: Cannot Print

    Set correct output port to which the printer interface cable is connected. Select the printer or set to default printer. Delete this printer driver and install correct printer driver from the Drivers CD supplied with your printer. C5100 Troubleshooting • 145 → → ENABLE...

  • Page 146: Application Error Or General Protection Fault Is Displayed

    Upgrade the application. Close all other applications. Correct or recreate the file. Increase computer’s memory. Correctly configure printer driver. Remedy Use a computer with a faster processor. Set lower print resolution in the printer driver Options tab. C5100 Troubleshooting • 146...

  • Page 147: Printer Requests Paper Size Change To Continue Printing

    Either change paper in tray to match size formatted in application and press continue, or continue printing on existing paper by ON-LINE pressing Remedy Clean LED head with lens cleaner or soft tissue. Change toner cartridge. Use recommended paper. C5100 Troubleshooting • 147 ON-LINE...
  • Page 148 113 mm, the fuser roller is damaged. Change the fuser (see page 108). The image drum Remove the image drum from the printer and store it in a has been dark place for several hours. If this does not work, exposed to light.
  • Page 149 Press the cover release latch and open, then close, the cover. Open the top cover and check to be sure that each toner cartridge is fully seated and that each toner cartridge lock lever is pushed all the way back. C5100 Troubleshooting • 149...

  • Page 150: Miscellaneous Problems

    ISCELLANEOUS PROBLEMS The power is on, but the printer does not go online. Possible cause Bad connection Print processing does not start. Possible cause Printer error Print processing cancels. Possible cause The printer interface cable is faulty. The time out setting is too short.

  • Page 151: Printer Takes A Long Time To Start Printing

    Packing materials were left on the fuser when it was installed. Remedy In the printer menu settings, set power save to a higher value to increase the length of time before entering power save mode ( → POW SAVE TIME Wait until this process has been completed.

  • Page 152: Specifications

    Multi-Purpose Tray: 20 to 54 lb. (75 to 203 g/m²) Paper output Top Exit (Face Down Stacker): 250 sheets 20-lb. 75 g/m² paper Rear Exit (Face Up Stacker): 100 sheets 20-lb. 75 g/m² Printer life 420,000 pages or 5 years, whichever comes first C5100: Specifications • 152...
  • Page 153 (equivalent to an average business letter) Average: 4,000 pages per month Toner life 5,000 pages at 5% coverage Image drum life 15,000 pages at 3 pages per job Belt life 50,000 letter-size pages Fuser life 45,000 letter-size pages C5100: Specifications • 153...

  • Page 154: Utility Programs

    General Information The Color Swatch Utility allows you to print swatches of color samples on your Oki color printer. The swatches are used with your software program to select and reproduce color accurately. The swatches represent selected samples of the Oki color printer's color palette and provide corresponding RGB values which can be used to set up the desired colors for your printed documents.

  • Page 155: Installing The Color Swatch Utility

    Color Swatch Utility 1. Place the driver CD supplied with your printer in your CD-ROM drive and wait for the Menu Installer to open. (If the CD does not AutoPlay, click Start → Run → Browse. Browse to your CD-ROM and double-click Install.exe, then click OK.)
  • Page 156 Consider the displayed color as a reference. • The printer may not be able to print the exact color that you desire. For additional information, including Applying Color Value in your Application, and Setting Monitor Color, see the Color Swatch Utility Read-me file located in the Windows Programs list.

  • Page 157: Printsupervision Utility

    It provides a full range of management functions for Oki printers, and for other brands of printers as well. installing PrintSuperVision 1. Place the driver CD supplied with your printer in your CD-ROM drive and wait for the Menu Installer to open.

  • Page 158: Additional Information

    The Network Printer Status Utility Manually If you are using Windows Plug-and-Play Add Printer Wizard to install the driver, here is how to install the Network Printer Status Utility: 1. Place the driver CD supplied with your printer in your CD-ROM drive and wait for the Menu Installer to open.
  • Page 159 If the Automatic Status Check box is checked, this utility will “ping” the printer each time you open the Printer Properties dialog in the printer driver. This will severely slow down the opening of this dialog. To save time, click...

  • Page 160: Checking The Printer Status

    Click the WEB SETTING button. The following screen displays: Click on the items listed on the left to see: • Network Summary • Login for Administrators • Job Login • Printer Menu To see real-time printer status, click the UPDATE STATUS button. C5100 Utility Programs • 160...

  • Page 161: Oki Lpr Utility

    TILITY The LPR Utility allows you to print directly to a printer on the network without a print server. It creates an Oki Printer Port, and installs a pop-up status box so you can monitor printer status. LPR operates in Windows Me/98/95, Windows NT 4.0, Windows 2000, and Windows XP operating systems.

  • Page 162: Additional Information

    Additional Information For help using the LPR Utility, click on HELP in the program. C5100 Utility Programs • 162...

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