PROBLEMS PRINTING FROM WINDOWS
Cannot configure for parallel connection.
Possible cause
The computer does
not support bi-
directional parallel
interface.
Parallel cable does
not meet
specifications.
The interface is
disabled.
Configuration
procedure was not
correctly followed
or cancelled.
Parallel cable is
disconnected or
faulty.
A converter, buffer
or extension cable
is being used.
Printout is garbled or incorrect with parallel connection.
Possible cause
Possible mismatch on
parallel connection
between computer
and printer.
Remedy
There is no fix for this problem. You should only use
a computer that does support a bi-directional parallel
interface.
Use a bi-directional parallel cable to IEEE 1284–
1994 standard.
Check that the parallel interface is set to enable.
Configure again from the beginning.
Reconnect or try another cable.
Test by connecting printer and computer directly.
Remedy
Change parallel transmission mode.
See Parallel Transmission Mode above.
ES 2024/2024e Troubleshooting • 411