Oki MC160N User Manual page 225

Symptom Cause
Media is mis- Envelopes are facing
feeding. the wrong way in Tray
1.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
The media feed roller
is dirty.
Solution
Load the envelopes in Tray 1 with the
flaps facing down.
If the flaps are on the long edge (Enve-
lope C6 and Envelope DL), load the
envelopes with the flap edge toward
the machine and the flap side facing
down.
Use Oki approved media.
Clean the media feed roller.
For more details, refer to "Media Roll-
ers" on page 179.
225 Troubleshooting