Nortel DCT1900 Technical Product Manual page 389

INDIVIDUAL USER
COMPLAINT
Display of
Portable remains
totally blank?
Yes
Replace battery
pack by a charged
one and switch on
Portable again.
Display of
Yes
Portable returns
again?
No
Battery contacts?
Take out battery and
gently bend forward
the battery contacts
from Portable. Insert
battery again.
Display of
Yes
Portable returns
again?
No
Portable
Telephone
defect
Maint-DCT1900/R8/mw
© 2000-2005
Out of
No range message Yes
displayed?
No
NO DIAL TONE
Replaced Battery Pack is flat or
defective.
Portable Telephone had loose
battery contacts.
Technical Product Manual - DCT1900
Maintenance, Fault Finding Procedures
Is the correct
Yes
PUN selected?
No
Open Select PUN menu under
Gen. Set-Up and select "A"
(automatic)
Portable Telephone not within
covered area.
Portable Telephone not
initialized for the system.
Portable Telephone defective.
System out of order, see
"Common User Complaint."
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