Hpe Insight Diagnostics; Erase Utility - HP hpe proliant dl20 gen9 User Manual

downloads, see the Resources tab on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/ilo). For consolidated drive and firmware update packages, see the Smart
Update: Server Firmware and Driver Updates page on the Hewlett Packard Enterprise website
(http://www.hpe.com/info/SmartUpdate/docs).

HPE Insight Diagnostics

HPE Insight Diagnostics is a proactive server management tool, available in both offline and online
versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify
server installations, troubleshoot problems, and perform repair validation.
HPE Insight Diagnostics Offline Edition performs various in-depth system and component testing while
the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 96).
HPE Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server management. Available in Microsoft Windows and Linux
versions, the utility helps to ensure proper system operation.
For more information or to download the utility, see the Hewlett Packard Enterprise website
(ftp://ftp.hpe.com). Insight Diagnostics Online Edition is also available in the SPP
ProLiant" on page 98).
Insight Diagnostics survey functionality
HPE Insight Diagnostics (on page 97) provides survey functionality that gathers critical hardware and
software information on ProLiant servers.
This functionality supports operating systems that are supported by the server. For operating systems
supported by the server, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/supportos).
If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every Intelligent Provisioning-assisted HPE Insight Diagnostics
installation, or it can be installed through the SPP

Erase Utility

CAUTION: Perform a backup before running the Erase Utility. The utility sets the system to
its original factory state, deletes the current hardware configuration information, including array
setup and disk partitioning, and erases all connected hard drives completely. Before using this
utility, see the instructions in the Intelligent Provisioning User Guide.
Use the Erase Utility to erase drives and Active Health System logs, and to reset UEFI System Utilities
settings. Run the Erase Utility if you must erase the system for the following reasons:
•
You want to install a new operating system on a server with an existing operating system.
•
You encounter an error when completing the steps of a factory-installed operating system
installation.
To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home
screen, and then select Erase.
For more information about the Erase Utility, see the Intelligent Provisioning User Guide on the Hewlett
Packard Enterprise website (http://www.hpe.com/info/intelligentprovisioning/docs).
("Service Pack for ProLiant" on page 98).
Software and configuration utilities 97
("Service Pack for