Installing The Trusted Platform Module Board - HP hpe proliant dl20 gen9 User Manual

TPM installation requires the use of drive encryption technology, such as the Microsoft Windows
BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website
(http://www.microsoft.com).
CAUTION: Always observe the guidelines in this document. Failure to follow these
guidelines can cause hardware damage or halt data access.
When installing or replacing a TPM, observe the following guidelines:
•
Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system
board.
•
When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable
the TPM or the encryption technology. For security reasons, only the customer can enable these
features.
•
When returning a system board for service replacement, do not remove the TPM from the system
board. When requested, Hewlett Packard Enterprise Service provides a TPM with the spare system
board.
•
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM
security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should
consider the system compromised and take appropriate measures to ensure the integrity of the
system data.
•
When using BitLocker, always retain the recovery key/password. The recovery key/password is
required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
•
Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For
operating instructions, see the encryption technology feature documentation provided by the
operating system.

Installing the Trusted Platform Module board

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
If installed, remove the security bezel (on page 17).
1.
Power down the server (on page 17).
2.
Remove all power:
3.
Disconnect each power cord from the power source.
a.
Disconnect each power cord from the server.
b.
Do one of the following:
4.
Extend the server from the rack (on page 18).
o
Remove the server from the rack (on page 19).
o
Remove the access panel (on page 20).
5.
Remove the PCI riser cage (on page 22).
6.
CAUTION: Any attempt to remove an installed TPM from the system board breaks or
disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed
TPM, administrators should consider the system compromised and take appropriate measures
to ensure the integrity of the system data.
Hardware options installation 78