Table of Contents
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Index
No Supervisor ID, With Priority, 37
Non-ACD calls, 44
NotReady, 38, 39, 44
O
Observe Agent, 49
Observe, 51
Outbox/Shift, 27
P
Primary display, 24
Priority 38
Q
Quit, 24
R
Release, 26
S
Services, 27
Soft keys, 24
Supervisor ID 36
Supervisor ID, 36
Supervisor ID, No Priority, 37
Supervisor ID, With Priority, 38
Supervisor, 46
System tray icon, 19, 29
V
voice mail soft keys 45
Voice over IP (VoIP), 16
Volume, 25
57
W
Wide Area Network (WAN), 16
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Table of Contents
