Symptom
Printouts are not
clear.
Printouts are dirty.
Printouts are fuzzy.
Images are skewed.
Cannot feed originals.
Paper often jams.
Printouts are
wrinkled.
Downloaded From ManualsPrinter.com Manuals
Checkpoints
Did you choose appropriate
image quality for the original?
Is the platen or the document
processor dirty?
Is the machine being used in
very humid conditions?
Is the machine being used in
very humid conditions?
Are the originals placed
correctly?
Is the paper loaded
correctly?
Are the originals placed
correctly?
Is the paper feed roller or the
separation pad dirty?
Is the paper loaded
correctly?
Is the paper of the supported
type? Is it in good condition?
Is the paper curled, folded or
wrinkled?
Are there any loose scraps or
jammed paper in the
machine?
Is the paper damp?
Is the paper set in a proper
orientation?
10-3
Corrective Actions
Select appropriate image quality.
Clean the platen or the document
processor.
Refresh drum.
Refresh drum.
When placing originals on the
platen, align them with the original
size indicator plates.
When placing originals in the
document processor, align the
original width guides securely
before placing the originals.
Check the position of the paper
width guides.
When placing originals in the
document processor, align the
original width guides securely
before placing the originals.
Wipe the paper feed roller or the
separation pad with a moistened
cloth.
If the problem is not solved,
contact your Service
Representative. Replace the paper
feed roller and separation pad.
Load the paper correctly.
Remove the paper, turn it over, and
reload it.
Replace the paper with new paper.
Remove any jammed paper.
Replace the paper with new paper.
Change the orientation in which the
paper is positioned.
Troubleshooting
Reference
Page
5-12
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10-12
2-35
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