Troubleshooting; If Your Machine Does Not Operate As You Want - Ricoh MP 2001 Operating Instructions Manual

5. Troubleshooting

If Your Machine Does Not Operate As You
Want
The following chart gives explanations of common problems and messages. If other messages appear,
follow the instructions displayed.
Problem
"Please wait." appears.
The display is off.
Nothing happens when the
operation switch is turned
on.
The user code entry display
appears.
Original images are printed
on the reverse side of the
paper.
Misfeeds occur frequently.
Causes
This message appears when
you turn on the operation
switch or change the toner
bottle.
Energy Saver worked.
The operation switch is
turned off.
The main power switch is
turned off.
Users are restricted by user
management.
You may have loaded the
paper incorrectly.
The tray's side fences may
not be locked.
The tray's end fence may
not be set properly.
You may have loaded
paper of a size not shown
on the paper size selector.
Solutions
Wait for the machine to get ready.
Turn on the operation switch.
Turn on the main power switch.
Enter the user code (up to eight digits),
and then press the [OK] or [ ] key.
Load paper correctly. Load paper into
Tray 1–3 with the print side up, and
bypass tray with the print side down.
Check the side fences are locked. See
page 112 "Changing the Paper Size".
Check the end fence is set properly. See
page 112 "Changing the Paper Size".
When using paper of a size that cannot
be detected automatically, use Tray
Paper Settings to set the paper size. See
page 80 "Tray Paper Settings" and
page 140 "Copy Paper".
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