Warranty - Holman QCS2 series Installation And Operation Instructions Manual

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This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in which
the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation
company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty status of the unit.
All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is limited
to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited to the repair
of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below) should be taken
to the closest Star service agency, transportation prepaid.
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Star will not assume any responsibility for loss of revenue.
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On all shipments outside the United States and Canada, see International Warranty.
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The warranty period for the Ultra-Max, Hot Plates, Griddles, Charbroilers is (3) years parts & labor.
* The warranty period for the Star-Max, Charbroilers, Griddles, Hot Plates, Fryers & Finishing Oven is (2) years parts & labor.
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The warranty period for the JetStar six (6) ounce & Super JetStar eight (8) ounce series popcorn machines is two (2) years.
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The warranty period for Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to
point-of-sale attachments, or any other non-food object tha comes in continuous contact with the roller coating. This warranty does not apply to the
"non-stick" properties of such materials.
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This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts
and ninety (90) days on labor.
> This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or nty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Autho
the Service ce Center's sub-agency.
> This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated ranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrar
Operating instructions. g instructions.
nty is not valid on Conveyor Ovens unless
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This warranty is not valid on Conveyor Ovens
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted, the labor to replace the part is re sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted, the labor to replace the part i
d travel time on portable equipment (see below)
2. Mileage and travel time on portable equipment
3. Labor to replace such items that can be replaced easily during a daily cleaning o replace such items that can be replaced easily during a daily c
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc. removable kettles on fryers, knobs, grease drawers on g
4. Installation of equip quipment
6. Damages from abuse or misuse misu u se
7. Operated contrary to the Operating and Installation Instructions Operating and In
8. Cleaning of equipment
9. Seasoning of griddle plates te e s
Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below. bills that include travel time and m
These products should be taken to the Service Agency for repair: aken to the Service Agency for repa ak
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* All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
* All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer.
* All Condiment Dispensers except the Model HPD & SPD Series Dispenser.
* All Specialty Food Warmers except Model 130R, 11RW Series, and 11WSA Series.
* except Model QCS3 & RCS3 Series.
* All Fast Steamer Models except Direct Connect Series.
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department.
In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.
fg
THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
LIMITED EQUIPMENT WARRANTY
ject tha comes in continuous contact w th the roller coating. T
egular catalog items nly. Star's warranty on "S
m that is disassembled o tam
e occurs from
unless a "start-up/check-out" has been performed by a Factory Authorized Technician.
a "start-up/check-out" has been performed by a Factory Authorized Technician
PARTS WARRANTY TS WARRANTY
SERVICES NOT COVERED BY WARRANTY RVICES NOT COVERED BY WARRANT
belo
e d eas
nobs, g e dra
llation I
PORTABLE EQUIPMENT
FOR ASSISTANCE
&
e seri
reasonable
is
WARRA
10. Volta tage conversions ge conversio
11 11. Gas conversions Gas c onversions
12. Pilot light adjustment
13. Miscellaneous adjustments
14. Thermostat calibration and by-pass adjustment
NT
13
Email: service@star-mfg.com @ g
y to the Installation and
NOT warranted.
ALL:
* Pop-Up Toasters
* Butter Dispensers
* Pretzel Merchandisers
(Model 16PD-A Only)
* Pastry Display Cabinets
* Nacho Chip Merchandisers
* Accessories of any kind
* Sneeze Guards
* Pizza Ovens
(Model PO12 Only)
* Heat Lamps
* Pumps-Manual
2M-4497-2 11/21/14